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Courtyard by Marriott Isla Verde Beach Resort

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2,729 Reviews from our TripAdvisor Community

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Showing 2,613: English reviews
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Massachusetts
Reviewed yesterday NEW

Our stay here was very nice. The rooms were well maintained, clean, and amazing partial ocean view room. The service at the beach and Sirena's restaurant were very good. We had the same gentleman waiter two nights in a row and he was so nice and the service was top notch. The view and atmosphere at Sirena restaurant were so...

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Helpful?
Thank Katieojoy
Toronto, Canada
Reviewed 3 days ago NEW

We arrived at the hotel about 24 hours prior to our cruise. Within minutes of checking in, we rushed to enjoy the beach, and what a beautiful beach it is. Then, a very nice meal in The Veranda, made to our specifications: oil free and plat based. Our waiter, Carlos, was very knowledgeable about our needs. Next day was devoted...

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1Thank Arun M
Baltimore, Maryland
Reviewed 3 days ago NEW

Lax service, rude staffers... Below you will find a list of the issues we experienced while staying at this property for a wedding. This review covers both our stay and the wedding planning services of the property. On the first night, we ate dinner at the Sirena restaurant. Service was slow. More than half the table was dissatisfied with the...

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Thank kbarker2017
Reviewed 3 days ago NEWvia mobile

This is our second home! We love it here and all the people. They are our family! Luis Del Valle goes above and beyond to make us feel welcome. We will be back in July with a couple of our kids and look so forward to introducing them to you all. Luis Rosario and Seashell make sure our pool and...

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Thank Rhonda D
Warwick, New York
Reviewed 4 days ago NEW

We only stood here for one day after our cruise. We got to the hotel early and were able to sit by the beach (loved it) and enjoy the day while we waited for the room. The room was so much better than expected. It was pretty clean modern had a refrigerator and even a microwave in the room.

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Thank LoveTraveling93
NJ
Reviewed 4 days ago NEW

This is my second stay here, my teen children and were here last year for their spring break. Last year the room was more up to date. This year however, despite the fact that room-type that I booked directly from Marriott's website was "recently renovated ocean view" - we received a room that clearly was in serious need of renovation....

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Thank TEAM_STR
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Thank you once again for staying with us during your recent visit to our beautiful Island and for posting your review. I am delighted to read that you had a great time but also a bit disappointed to know that your room was not up to standards. As soon as I read your review I asked our maintenance manager to...

Reviewed 5 days ago NEWvia mobile

I don't have enough words to express my gratitude to the staff of the hotel. Specially MICHAEL ARROYO. My boyfriend and I planned a trip to San Juan Puerto Rico, he wanted to proposed and Michael and his team helped him out. They planned this amazing TREASURE HUNT through out the entire hotel, they organized everything so it would turn...

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Thank Nicole M
Cape Cod, MA
Reviewed 5 days ago NEW

Recently stayed at Courtyard Marriott for 9 days to celebrate our 52nd wedding anniversary. The resort manager, Jose Padin, upgraded us to an oceanview room, and sent complimentary wine and a fruit and cheese platter. Lovely! Mr. Padin is a visible leader at the resort, often seen walking around interacting with staff and guests alike. He fosters that same kind...

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1Thank IslandManCapeCodMA
Minnesota
Reviewed 5 days ago NEW

We just spent spring break (again) at this beautiful resort and absolutely love it. We've never had a "bad" room here, and our partial ocean view room didn't disappoint this time either. Each night, I sat on the balcony (plenty of space for a small table, two chairs) and enjoyed a cold beer listening to the ocean waves. Our room...

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1Thank slq2005
Reviewed 6 days ago NEWvia mobile

I spend only 2 days on business so I couldnt explore much but the staff were very friendly and helpful. Rooms are nice. I had a small balcony that overlooked the beach. Nice restaurant setting close to the beach. The lobby has activity on my last night (80's night). Also casino. I would visit again hopefully for a vacation.

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Helpful?
Thank Eddie M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sirena Restaurant
Sirena Restaurant
Cuisines: Caribbean, Latin, Puerto Rican
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. ... more   less 

Additional Information about Courtyard by Marriott Isla Verde Beach Resort

Address: 7012 Boca de Cangrejos Avenue, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $274 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Isla Verde Beach Resort 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Courtyard By Marriott Isla Verde Beach Hotel Isla Verde
Courtyard Isla Verde Beach Resort
Marriott Carolina
Courtyard Carolina
Carolina Marriott
Carolina Courtyard
Courtyard By Marriott Isla Verde Beach Resort Puerto Rico
Hotel Style:
#1 Casino Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#3 Romantic Hotel in Isla Verde
#4 Business Hotel in Isla Verde
#5 Family Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Isla Verde Beach Resort staff and other travellers.
126 questions
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Questions? Get answers from Courtyard by Marriott Isla Verde Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a recently renovated room upon check-in.”
TEAM_STR, 24 Apr 2017 | Read review
“The rooms closest to the beach would have the least airport noise.”
IslandManCapeCodMA, 23 Apr 2017 | Read review
“Unless you are paying more for Ocean Front, ask for a high room on the pool side.”
Ramfan1999, 16 Apr 2017 | Read review
“"Ocean view" rooms on lower floors (5,6,7) were mostly of the roof. Stay higher or "ocean front" if possible.”
DAnnR74, 16 Apr 2017 | Read review
“Ocean front Jr suite”
lmoritz1, 13 Apr 2017 | Read review
5 of 5