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Courtyard by Marriott Isla Verde Beach Resort

Booking.comUS$259*
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Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
US$401*
US$259*
US$401*
US$259*
US$401*
US$259*
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Courtyard by Marriott Isla Verde Beach Resort
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2,685 Reviews from our TripAdvisor Community

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Showing 2,570: English reviews
Start your review of Courtyard by Marriott Isla Verde Beach Resort
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Reviewed 6 days ago NEW

We loved it!. Stayed on the beach all day! drank all day!... we traveled for food, the buffet wasnt that great! however, the staff was nice. we are used to staying at all inclusive resorts, this was different for us, but definitely a great time. When we arrived they upgraded our room, it was huge! and the view was amazing!...

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Helpful?
Thank Symone G
Richmond, Virginia
Reviewed 6 days ago NEW

This hotel couldn't have a better location, perched at water's edge. The pool/beach setup is divine, and Carlos Melendez, who is the supervisor, could not have been nicer. They even have massages (great masseuse) you can have under a tent, with the sound of the waves in the background. If you are looking for a splendid beach getaway without breaking...

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Thank Ryerson C
Reviewed 6 days ago NEWvia mobile

As a Marriott Platinum for LIFE member, I have had the opportunity to stay at many Marriott brand hotels across the world. I joined Marriott Rewards and became a loyal customer for the piece of mind staying at Marriott Brand hotels bring. Never have I been treated with less respect, room upgrade was a "oceanview" without a view, no reward...

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Helpful?
Thank Marcalbert44
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

First thank you for taking the time to share your comments and concerns about your recent stay with us and more important for your loyalty and for giving us the opportunity of serving you. We regret you feel you have not been given the customer service you expected. During the normal course of business it is our sincere intentions to...

Austin, Texas
Reviewed 1 week ago NEW

We ended up here for 12 hours courtesy of Jet Blue and a delayed flight. The pool is small, but clean. The beach is nice. Our room (which we only used for showers and a nap) was clean. Very close to the airport. Checked in with Katherine at noon and she got us in a room immediately. She was very...

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Helpful?
Thank DanKni
Reviewed 1 week ago via mobile

We visited San Juan in October 2016 and stayed at the Ritz Carlton just two hotels down from the Courtyard. We frequented the Courtyard during our stay as the pool at the Ritz was under renovation. We had a great experience by the pool and the restaurants that when we booked our return trip in March we thought why spend...

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1Thank julesjacko
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Thank you for choosing our resort and for taking the time to post your review. I am really pleased to read that you enjoyed our pool and beach, the best beach in San Juan, and that our front of the house staff is well trained and accommodating. However really unhappy to read about the housekeeping deficiencies you encountered during your...

Reviewed 1 week ago

My wife and I loved the hotel. Beautiful property with a very nice beach and great pool. The hotel staff is very nice, you can tell they enjoy their stay and are very proud to share their homeland with visitors. The consierage helped us book snuba trip and a day trip to the rain forest which we both loved. He...

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Thank Glenn M
Reviewed 1 week ago via mobile

Let me first start by saying I am Platinum at Marriott and stay approximately 80 nights a year for business. This trip was with my son who is 14. After check-in we went to the pool and gave the vouchers for our complimentary drinks. I am with my son who is 14 and asked for one virgin drink. I went...

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Helpful?
Thank Cheryl F
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Thank you for posting your review and for giving us the opportunity of serving you. I totally agree with you, the not so stellar service you experienced at the pool bar and housekeeping, was completely unacceptable. Please accept my apologies for the service shortfalls and for any inconvenience we may have caused you. In regards to your comment about the...

Raleigh, North Carolina
Reviewed 1 week ago

We had a wonderful stay during early March. Wonderful, energetic, pampering staff helped us enjoy every minute of the stay. Their restaurants have a wonderful menu of local foods and deserts, we didn't have to go out any evenings. Beautiful pool area with same super service. We can't wait to go back! Even though right next to airport the planes...

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Thank oldman50again
West Sussex, United Kingdom
Reviewed 1 week ago

This hotel is quite close to the main airport runway - so you do hear airplanes taking off during the day. The frequency of flights falls off dramatically after 19:00. It didn't present a real problem. The beach location is lovely. Breakfast overlooking the beach with rolling waves - what more could you want. The local birds are a bit...

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Thank martyuk2015
Miami, Florida
Reviewed 1 week ago via mobile

I have visited all three Marriott in Puerto Rico several times throughout the last 3 years, including the Ritz Carlton. By far this is the worst. The room decor is like from the 70', the sheets on the bed were straight out of the washer, all wrinkled and tugged under the mattress. $ 288 x night , $ 88 resorts...

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Helpful?
Thank Pbacco
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Thank you for taking the time to post your review. I am truly unhappy to know that we were unable to meet your expectations. Based on your comments it is pretty obvious that we struggled to offer you the service and product we are known for. As I mentioned in the previous response the resort fee includes many a lot...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sirena Restaurant
Sirena Restaurant
Cuisines: Caribbean, Latin, Puerto Rican
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. ... more   less 

Additional Information about Courtyard by Marriott Isla Verde Beach Resort

Address: 7012 Boca de Cangrejos Avenue, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $269 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Isla Verde Beach Resort 3.5*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia and Despegar.com so you can book your Courtyard by Marriott Isla Verde Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Isla Verde Beach Hotel Isla Verde
Courtyard Isla Verde Beach Resort
Marriott Carolina
Courtyard Carolina
Carolina Marriott
Carolina Courtyard
Courtyard By Marriott Isla Verde Beach Resort Puerto Rico
Hotel Style:
#1 Casino Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#3 Romantic Hotel in Isla Verde
#4 Business Hotel in Isla Verde
#5 Family Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Isla Verde Beach Resort staff and other travellers.
123 questions
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Questions? Get answers from Courtyard by Marriott Isla Verde Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on a higher floor, the beach view is amazing!”
 of 5 bubbles symoneg2016, 21 Mar 2017 | Read review
“the higher the better for a great view of the ocean”
 of 5 bubbles , 19 Mar 2017 | Read review
“Higher floors tend to be a little quieter”
 of 5 bubbles oldman50again, 17 Mar 2017 | Read review
“tell them you want rooms facing the pool, might be a bit quieter. due to plane traffic. also check for mustiness.”
 of 5 bubbles 197harryw, 16 Mar 2017 | Read review
“Ocean View for sure. Casino is small, might want to go elsewhere for that.”
 of 5 bubbles sdoherty47, 13 Mar 2017 | Read review
5 of 5
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US$259* /night
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CourtyardUS$259
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Prices are for 1 room, 2 adults
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