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Courtyard by Marriott Isla Verde Beach Resort

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Courtyard by Marriott Isla Verde Beach Resort
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2,685 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott Isla Verde Beach Resort
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Showing 2,570: English reviews
Reviewed 1 week ago via mobile

Resort was lovely, staff was helpful and the pool is 24hrs. I originally stayed in Candado (don't waste your time) but I was happy we moved to Isla Verde. The rooms are spacious and the views were great. Lots of places to dine at walking distance (affordable at that). Always remember Uber is your best friend, the prices are cheap....

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Thank Alvin C
Reviewed 1 week ago via mobile

Make sure if you are traveling outside of the US that you call the credit card company and tell them before otherwise you will spend 15 minutes on the phone when you first arrive with your bags sitting on the phone trying to work this out. Tamara at the front desk was very understanding and helped us fix the problem...

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Thank Claire B
Reviewed 1 week ago

The hotel is fine, very close to the airport, so you do have a lot of plane noise. But what is amazing, is the resort fee. I was here for work, so never even thought to look, but the fee was over $50 per night for towels. they also give you free drink coupons when you arrive, but when you...

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Thank Harry w
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Thank you for taking a moment to review our resort and for bringing your concerns and suggestions to our attention. We are all passionate readers of TripAdvisor and other social websites, and we value the opinions and recommendations of all guests. Our website, voice and online reservation system clearly specify that all our rates are based on double occupancy and...

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

Had the best 5 days. Very clean and staff was very accommodating. Beach service was exceptional lunch was awesome and prices reasonable I have to say beach is the nicest I have stayed at in San Juan. I have stayed at ritz which is beautiful but this hotel beach and poolside service was better. Nelson and michael were exceptional!!! Can't...

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2Thank ang23911
Pennsylvania
Reviewed 1 week ago

My daughter and I decided to do a short mother daughter trip to PR. We originally were going to stay in Fajardo but changed our mind in the last minute and chose to stay at the Marriott in Isla Verde instead. First impression when arriving was the hotel was nice and clean. They have a parking garage in which they...

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2Thank Gypsydame
Austin, Texas
Reviewed 1 week ago via mobile

There are several good employees at this hotel. There is however one night clerk named John who ruined our vacation. This employee ultimately made our stay so uncomfortable that we felt harassed, not welcomed, therefore we decided to go to another hotel. Two month's of planning ruined by an employee who did not have proper training. We followed all guidelines...

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1Thank Gary H
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Thank you for sharing your comments and concerns about your recent stay with us. First let me assure you that we do not tolerate the type of behavior you described in your review and more important assure you that our facilities and policies fully comply with all ADA regulations. During the seven years that I have worked for this resort,...

Baltimore, Maryland
Reviewed 1 week ago

Stayed at the Courtyard earlier this month for a quick getaway. I've been to San Juan several times, this was by far the best experience yet. Hotel is nice & clean, beautiful views & the entire staff is friendly, courteous & helpful. The private beach is a nice perk & they have everything you need right there. Papaya (the pool...

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2Thank sdoherty47
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Thank you for your kind words and for once again giving us the honor and pleasure of serving you. Rest assured that I will personally share your superb comments with Julio and Mickey, they will be very happy to know that you included them in your review. I absolutely agree with you they are both great ambassadors of our service...

Cape May, NJ
Reviewed 1 week ago

We have stayed at this property at least 3 times, it really can not get any better then it is. All of the staff was wonderful and pleasant. Beds are comfortable, service is great. You do hear the planes at first then you just get used to them, to me that is very minor for such a Great Place. I...

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2Thank CMSUNSET
Boston, Massachusetts
Reviewed 1 week ago

I've stayed here a few times for business (1 night each trip). Rooms are clean and fairly modern, front desk staff is very friendly, casino is solid, beach is nice and pool areas are great. It's close to the airport which is convenient for business travel, you'll hear airplanes fly overhead- not really an issue for me. If you're planning...

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2Thank cbryer19
Mt Horeb WI
Reviewed 1 week ago

Our food and beverage worker Miguel (Mickey) was the best service worker I have had in our travels around the world. Friendly fast always checking on us,he knows our name and everyday met us with a great smile and another day of great service. Everyday our service people were quick with smiles and great service. The one downfall airplanes going...

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2Thank 19visittheworld77

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sirena Restaurant
Sirena Restaurant
Cuisines: Caribbean, Latin, Puerto Rican
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. ... more   less 

Additional Information about Courtyard by Marriott Isla Verde Beach Resort

Address: 7012 Boca de Cangrejos Avenue, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $269 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Isla Verde Beach Resort 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Courtyard By Marriott Isla Verde Beach Hotel Isla Verde
Courtyard Isla Verde Beach Resort
Marriott Carolina
Courtyard Carolina
Carolina Marriott
Carolina Courtyard
Courtyard By Marriott Isla Verde Beach Resort Puerto Rico
Hotel Style:
#1 Casino Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#3 Romantic Hotel in Isla Verde
#4 Business Hotel in Isla Verde
#5 Family Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Isla Verde Beach Resort staff and other travellers.
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Questions? Get answers from Courtyard by Marriott Isla Verde Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on a higher floor, the beach view is amazing!”
 of 5 bubbles symoneg2016, 21 Mar 2017 | Read review
“the higher the better for a great view of the ocean”
 of 5 bubbles , 19 Mar 2017 | Read review
“Higher floors tend to be a little quieter”
 of 5 bubbles oldman50again, 17 Mar 2017 | Read review
“tell them you want rooms facing the pool, might be a bit quieter. due to plane traffic. also check for mustiness.”
 of 5 bubbles 197harryw, 16 Mar 2017 | Read review
“Ocean View for sure. Casino is small, might want to go elsewhere for that.”
 of 5 bubbles sdoherty47, 13 Mar 2017 | Read review
5 of 5