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8020 Tartak Street, Isla Verde, Carolina 00979 Puerto Rico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$146
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US$178
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Traveller (569)
360
Panoramas (49)
Pool & Beach (141)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Verdanza Hotel
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 14 hotels in Isla Verde
Location
Cleanliness
Service
Value
Verdanza Hotel is an independent property located in the heart of Puerto Rico’s Isla Verde district, just a block from the best urban beach that boasts over a mile of gold sand, shopping and nightlife. This pet friendly hotel has 222 modern guestrooms and suites with living amenities designed for both comfort and convenience with less clutter. Stylish décor with artwork from a local drone photographer featuring a diversity of Puerto Rico settings, smart furnishings sourced from local vendors and premium beds invite guests to sit back and settle in. We also offer pet beds, and a PawsPark, an outdoor pet park with an agility course where our four-legged guests can exercise and play off-leash in a safe and controlled environment. At Verdanza Hotel, guests can relax and enjoy the sun, knowing their kids are having a great time in the pool and Water Spray Park. Children are guaranteed fabulous fun. Hotel restaurants like the newly refurbished 80Twenty and Verace. Our social spaces and Expresso Lab, that serves premium artisanal Arabic Puerto Rican coffee from Adjuntas, are simply perfect for relaxing, recharging, and reconnecting while enjoying a cold beverage or hot cup of Joe while working on your laptop in a community setting. All guestrooms and public areas have free Wi-Fi. Discover why we pride ourselves in being your home away from home. We believe in the power of a good smile and that is why keeping yours is our priority. Our passion and commitment is to make you feel part of our family. Reserve your room today to experience our one-of-a- kind local hospitality. Homederful Happens with You! Our hotel also provides: • More than 16,000 square feet of newly renovated flexible indoor and outdoor meeting space • A unique Muse Room designed to promote creative corporate meetings • Fitness center • Rooftop terrace with mesmerizing views.
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Room & Suite (127)127
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Table tennis
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish
1689Reviews50Q+A100Room tips
Traveller rating
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Popular mentions
Jenny G wrote a review Apr. 2021
15 contributions2 helpful votes
My husband had to work in PR so the kids & I decided to tag along. We stayed here for 5 nights. We had a great experience. They have a huge pool, jacuzzi & splash pad which was GREAT for our kids! It's open from 7am-10pm and was never really busy. There is also plenty of seating plus a gazebo area. Due to COVID,they weren't able to clean our room each day which was understandable. We were asked several times if we needed more towels, TP, pillows, blankets,etc. several times during the stay and if we did need something it would be at our room within minutes. A light went out in the room and maintenence was there within 10 minutes. Also, tgey are following Covid precautions by checking temps from ppl entering & we have to submit our negative Covid test at check in! Hand sanitizer is offered EVERYWHERE in the building! The hotel is literally a 5 minute walk from several restaurants & the beach! We had a gorgeous view from our room! There is plenty of parking and its located down the road from the airport. We did not eat at the restaurant but we had plenty of pina colodas! They were delicious and the staff was wonderful & friendly! I've read other reviews and I want say that you cannot compare this hotel to those resorts. If you're expecting 5 star room decor & renovations then you should pay the big $$$$ to go stay at one of those resorts. This is a budget friendly hotel! Cons: the water doesn't stay warm for very long and there isn't a lot of water pressure but I've been told that's normal for PR. Also, there were guests smoking either in the hallway or their room(s). We could smell it in the middle of the night and the next morning but not sure where it was coming from. All in all, we had a great time! All of the staff from front desk to the restaurant to maintenance were friendly & great! We would stay again!
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Date of stay: April 2021Trip type: Travelled with family
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bookwormsurfer wrote a review Apr. 2021
Nashua, New Hampshire8 contributions4 helpful votes
I am a travel writer and reviewer that travels with two sons with severe autism (seasoned travellers-50 states and 21 countries so far!) We spent a delightful week in Puerto Rico at two outstanding hotels, both which I will give a fair, and well-deserved review to. Having an early flight we chose this one near the San Juan international airport. HUGE mistake. It is a rat trap dressed up as a fine establishment. We arrived and we could not even get in the front door with our cases, as an employee was oblivious to blocking it, loudly yapping on his cell phone. It took four "excuse me"s to get him to move, much less HOLD the door open. So much for service.....We approached a woman at the first desk and she rudely said "over there". Okay....next desk, staff moved at a snail's pace, unable to answer any questions about the property, such as when the pool closed. I had requested a first floor room due to my sons' disability, I was promised it and an upgrade.....NOPE. In fact I was put on the top floor. The room was filthy. A stain on the bed quilt, and on the rug. When I called the front desk no one picked up for hours. I gave up. I went to give my son a bath. The water spigot came off in my hand. So did the tissue holder. And the water would not turn off. I had to use a nail file. No one answered the call for help. I get the feeling no one would care if their workplace flooded. Still no answer at maintenance or front desk at 7 o'clock at night. Think perhaps the staff was all gathered smoking crack. Ordered to go food from the restaurant. The waitress was beyond rude. Only redeeming quality? The talented, friendly bartender who also appeared to be doing everyone else's job as he had to keep leaving the bar to assist customers all over the lobby. He needs a raise. The internet is horrible! Keeps disconnecting, slow and keeps asking if you have covid symptoms over and over in a pop up window. Ended up using my cell phone as a hot spot. Now 10 pm and my sons asleep. Me? Awake, because the walls are so thin I can hear a couple having animated sex on one wall, and another couple arguing on the other. Learn from our experience and stay the hell away from this dump of lost soul employees! Very awful, very creatively awful, like they are trying to punk us on reality show, on purpose. Only this is real. Unfortunately for the guests. WORST STAY EVER.
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Date of stay: April 2021
Location
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0720melanies wrote a review Apr. 2021
2 contributions1 helpful vote
I haven't stayed here yet. I called to get details about the hotel and the Jose' was very rude. So I will NOT DEFININTELY BOOK AT THIS HOTEL! If he is rude now, I can only imagine how he or others will be in person.
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Date of stay: April 2021
1 Helpful vote
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Rochelle W wrote a review Apr. 2021
1 contribution
We landed in Puerto Rico without a reservation for the night. We called 5 hotels before Jose Crespo the pleasant guest services representative answered. From the start of our conversation we knew we were going to be ok. We made the reservation over the phone while still being at the airport. We ubered to the location which was nowhere from the airport. We met Jose and he was the BEST! His friendliness was just what we needed! He represents the Verdanz Hotel in such a great way! We will recommend this hotel to our friends back in North Carolina! Thanks Jose you were the best!
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Date of stay: April 2021Trip type: Travelled with friends
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Elvin B wrote a review Apr. 2021
5 contributions
I was there to celebrate my wife birthday. No hot water on the bathroom. Could not control the AC unit and it was very noisy. We couldn't sleep well. Room was super dirty and needs some remodeling. No housekeeping service on the room. Refrigerator didn't work. Besides that, the food in the restaurant 80 Twenty was good and the service provided by the waiters was excellent. The amenities are good.
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Date of stay: March 2021
Value
Cleanliness
Service
Room Tip: Village Room has the best view, but are not clean properly.
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PRICE RANGE
US$147 - US$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san juan holiday inn, holiday inn carolina, carolina holiday inn
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
222
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Frequently Asked Questions about Verdanza Hotel
Which popular attractions are close to Verdanza Hotel?
Nearby attractions include Oasis Casino at Embassy Suites San Juan (0.1 km), Playa Hobbie (0.4 km), and Di Vino Wine & Tapas (0.3 km).
What are some of the property amenities at Verdanza Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Verdanza Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Verdanza Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Verdanza Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Verdanza Hotel?
Conveniently located restaurants include Entrevinos, Alambique Beach Lounge, and Zest.
Are there opportunities to exercise at Verdanza Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Verdanza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Verdanza Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Verdanza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Verdanza Hotel?
The staff speaks multiple languages, including English and Spanish.