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Verdanza Hotel

Hotwire.comUS$110*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Verdanza Hotel
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1,542 Reviews from our TripAdvisor Community

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Showing 1,273: English reviews
New York City, New York
Reviewed 24 February 2016

This hotel is centrally located. The staff was so kind and friendly and accommodating. Check in was quick and super easy. They even allowed me to view my three room options before I choose one. There are at least 4 restaurants on site. The room was super clean, and the housekeeping was consistent and always around and towels were clean...

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Helpful?
1Thank denicegillespie
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

denicegillespie, thank you for sharing your experience. Repeat guests who have made Verdanza their home away from home on vacation is the most rewarding compliment we could receive. We look forward to welcoming you back time and time again. Best,

Reviewed 24 February 2016

This place is something out of the 1970's, maybe as far back as the 60's. Needs updating big time. Room are small and cheap and for $250 a night I expected much more in San Juan. Their big freebie is a 2oz serving of sorbet in a plastic urine sample cup when u check in. We were only staying there...

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Helpful?
2Thank David M
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

David M, we do like indeed to welcome our guests with a 'limber' - it's not a 'big freebie', it's a traditional Puerto Rican treat made with fresh fruit juice - frozen in a plastic cup as any other similar individual frozen treat would be, say ice cream, in Puerto Rico and elsewhere. Comparing it to a urine sample cup...

Lafayette, Indiana
Reviewed 23 February 2016

Any food dish from the hotel menu is more than anyone is used to getting. Good food all around but plan to get more than you expect. 80/20 good service and staff. Burger Bar outstanding!! Top notch bar tenders and yes the food is still hugely proportioned. Divino was only open twice during our stay even as it was advertised...

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Helpful?
Thank P8706RAmichaelw
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

P8706RAmichaelw, it's great that you had the chance to explore our multiple food and beverage offerings at Verdanza. Please accept my apologies as in fact Di Vino has been closed intermittently for a brief period as it undergoes changes. You must definitely visit us again to try it as well. I take the opportunity to thank you for your kind...

New York City, New York
Reviewed 23 February 2016

The hotel room was nice except for the fact that toilet was clogged, mini fridge did not work nor did coffee maker. Not to mention beverage machine took .75 from me and didn't give me drink I wanted. Therefore price should have been way cheaper.

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2Thank cjoaquin1020
San Sebastian, Puerto Rico
Reviewed 23 February 2016

Good service at the entrance. The room was smalI, I was expecting 2 Queen beds not Full. The bathroom was kind of small, the tub was not clean 100%. The location was perfect and we had a nice view from our room.

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Helpful?
Thank ekel622
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

ekel622, thank you for taking the time to share your experience. Please note that our room descriptions specify that the beds are double in double rooms, precisely so that our visitors know what to expect. That said, I trust your stay was pleasant and that our hospitality will earn us a second chance to impress you even more favorably next...

Brooklyn, New York
Reviewed 22 February 2016

Totally enjoyed my stay here. Went to PR for Val's day weekend and I totally enjoyed it. The hotel was in a great location. surrounded by different fast food restaurant, airport and not to forget the beach just a block a away. you can also catch the bus right down the street to Old San Juan as well. PERFECT LOCATION...

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Helpful?
Thank Alima S
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Alima S, I am so pleased that yo enjoyed our hospitality and offerings. We look forward to welcoming you back. Best,

Pawtucket, Rhode Island
Reviewed 22 February 2016

Went to the hotel for a 5 day trip over Valentine's Day weekend. The staff was very friendly and helpful. Through the entire stay their room service was out of calamari which was upsetting but still a great trip. They helped with all the activities we had planned and helped with guiding us on where to eat.

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Helpful?
Thank derickc50
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

derickc50, please accept our apologies - we hope to welcome you back soon to wow you with our Executive Chef's calamari! Many thanks for your kind words about our team; I will share your comments with them. Best,

Brentwood
Reviewed 22 February 2016

This is our third year staying at The Verdanza Hotel. It is beginning to feel like "home away from home". The rooms are always clean and the friendly staff is always helpful. There is a pleasant patio to sit on for a tasty breakfast. It looks onto a well manicured courtyard surrounding a great pool. Convenient to airport. Will return.

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Helpful?
Thank 711elizabeth
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

711elizabeth, being regarded as your home away from home is high praise! Thank you for becoming a part of our extended family. See you again soon! Best,

Reviewed 21 February 2016 via mobile

I hate doing reviews but here it goes. Pros: Short walk to the beach Early check in Short walk to casino and Club Brava Breakfast was great Nice hotel Pool awesome Jacuzzi even more awesome Staff was great Vallet service awesome Con's: Room looked dingy (floors walls, bed spread) Pillows had a faint smell of fish Bath room was wet...

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Helpful?
1Thank Mario M
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Mario M, thank you for your candid review. We work really hard to make our guests feel welcome and at home - and keep a year-round calendar of maintenance and enhancements for our guests' convenience. Further, reviews are a learning tool to identify areas that need our attention and build upon the things we do well. We do look forward...

Kansas City, Missouri
Reviewed 21 February 2016

We stayed here only one night, before boarding a cruise. Very close to the airport, it was a quick cab ride. It was a nice hotel, the bathroom needed some cosmetic work, but everything functioned. The staff were very friendly as well. We arrived around 5:30 and quickly walked to the beach a couple of blocks away, before the sunset....

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Helpful?
Thank James L
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

James L, I am pleased to know your overnight stay with us was pleasant. Look forward to welcoming you back for a longer leisurely stay to explore more of what Verdanza and Puerto Rico have to offer. Best,

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel,a member of Preferred Hotels & Resorts Lifestyle Collection. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod(R) docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, cafe. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more   less 

Additional Information about Verdanza Hotel

Address: 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $176 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Verdanza Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
San Juan Holiday Inn
Holiday Inn Carolina
Carolina Holiday Inn
Verdanza Hotel Puerto Rico/Isla Verde
Hotel Style:
#6 Family Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#7 Romantic Hotel in Isla Verde
#7 Business Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Verdanza Hotel staff and other travellers.
39 questions
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Questions? Get answers from Verdanza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother. The hotel allows the housekeeping staff to leave the trash laying around.”
brookecday, 14 May 2017 | Read review
“they do an excellent job”
jrc012, 12 May 2017 | Read review
“Rooms in the 7th floor have an excellent view”
TommyBinet, 21 Apr 2017 | Read review
“take a room by the pool.”
667pablop, 10 Apr 2017 | Read review
“We enjoyed our pool side room.”
ruthandgreg2016, 4 Apr 2017 | Read review
5 of 5
Hotwire.com
US$110* /night
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Bookit.comUS$188
Preferred HotelsUS$132
PricelineUS$126
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Prices are for 1 room, 2 adults
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