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Bayou Lagoon Park Resort

  • Free Wifi
  • Free Parking
  • Pool
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356 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Reviewed 4 January 2017 via mobile

Im only remember the staff name "shaun nair" she very friendly staff....except the banQuet staff at breakfast hall..they very rude when we come for breakfast n didnt even smile to us....i being a hotelier staff for 5 years and never seen the staff value at there...where is staff value n SOP....EVEN THE HEATER CANT WORKING AT THE MASTER ROOM!!!!CLEANINESS ALSO...

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Helpful?
1Thank Kath A
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank for sending us feedback about your stays here! the compliments to the staff will be forwarded to her. These highlighted comments will be feedback to the related department for further improvements. We would be honored to be of service to you once again in the not too distant future and remain with best regards in the...

Cyberjaya, Malaysia
Reviewed 4 January 2017

it was at the peak of the school holidays in Malaysia, and i reserved a room/apartment via coupon bought at groupon.com. I contacted the reservation office via email with the voucher and the responded promptly. Room cleanliness is ok, room facility is good, staff attentiveness is excellent. Morning breakfast buffet was awesome with lots of choices for hungry tummies. The...

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Helpful?
Thank WajaWSD
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are glad that you had chosen​ us as one of your preferred destination while you are in Melaka city ; hope you had an enjoyable stay with your family members here and we beleive that the resort had met up with your expectations. Your positive comments and endorsements are much appreciated. We do welcome you to...

Reviewed 3 January 2017

I stayed at the January 1 to January 2 (1 night) , Room No 3A-19, I paid RM380 thru agoda and the rooms were dirty and dusty. smelly and dirty along the corridor to the room. combine single bed !!! really not worth it. 1st & last , and not recommend to stay here.

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Helpful?
1Thank Qatrunnada A
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your feedback towards the stays here! The feedback will be forwarded to related department for further investigation. We would be honored to be of service to you once again in the not too distant future and remain with best regards in the meantime. Thank you.

Reviewed 1 January 2017

This is our very first stay in this resort in Melaka. We were there for 3 days 2 nights (during the school holiday weekend). We need to take a queue number in order to check in which I find it fair enough since there are lots people during the school holidays. But no worries if you are a pokemon trainer...

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Helpful?
Thank Gary8882
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you very much for your lovely review. I am glad that you had a pleasant stay with us and that the resort had met up with your expectations. Your endorsements are much appreciated and we hope to welcome you back again in the nearest future. Check out our best available rate through our official website.

Seri Kembangan, Negeri Sembilan, Malaysia
Reviewed 1 January 2017 via mobile

Pipe in bathroom is leaking. Only 1 remote control provided for 2 rooms. TV remote no battery. Bed are not clean I belive as both my wife and my hand and leg skin itching the next day when we wake up. How can the hotel management allow this kind bad quality room to be rented out? Breakfast is just okay...

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Helpful?
Thank limkingsoon
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are glad that you had chosen​ us as one of your preferred destination while you are in Melaka city ; hope you had an enjoyable stay with your family members here. Those lacking that you had experienced, we would feedback to the related department for further improve and accordingly. We love to welcome you once again...

Reviewed 27 December 2016

Imagine there are more than 70people to check in before me. Lobby so stuffy and hot. Not enough chairs to sit. Never come across number system to check in. Worst check in experience. The mood to have fun just went away. NEVER BAYOU AGAIN

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Helpful?
Thank Qirooma
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are glad to have you as your guest during the last school holidays. We will highlight to the management for further action on regards the seats and lobby conditions. For your information, you're invited to the coffee house to have a drink while waiting for your number to be called We hope that you will not...

Reviewed 26 December 2016 via mobile

Paid SG$420 for 3days 2nite and got the worse apartment I've stayed, bathroom not working, 3 room apartment but only given 2 towels, place is dirty, cockroaches, pool are dirty. Will never come again.

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Thank Farid S
Kuala Lumpur, Malaysia
Reviewed 25 December 2016

This is most horrible resort that I have been stayed. Dirty and smelly room even outdoor also, dirty and noisy environment, I noticed only few bulbs along the corridor, darkness and quiet, horrible feeling, smelly and dirty along the corridor to the room. I'll will not spend to stay here anymore....

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Thank AhMee7373
Bengaluru, India
Reviewed 23 December 2016

The property is ill-maintained and the service is poor. The facilities are satisfactory. The experience is not great especially for foreign tourists. There is much better value for money that can be found.

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Thank jswaminat
Reviewed 22 December 2016

When we booked the hotel,we thought it is clean and everything is good.Then,when we reached there,the lifts are old and the floor are dirty.The water theme park is awful.The stairs to climb up to the slide is very dirty and smelly.The water in the swimming pool looks yellow like pee.The breakfast provided in the ballroom is bad too.The food is...

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Helpful?
Thank Culbert L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
The most exciting resort in Melaka for fun family escapades & business needs! Located a mere 15 minutes away from the historical city of Melaka and within the Ayer Keroh Tourism Belt. Bayou Lagoon Park Resort is an award winning development, comprising water park, convention centre, service apartments and retail centre. The unique resort-style service apartment is planned as the perfect destination for the whole family, couples and for your business needs. Yes...Bayou Lagoon Park Resort is your choice for leisure and business destination! ... more   less 

Additional Information about Bayou Lagoon Park Resort

Address: Lot 45 Jalan Wakaf Utama, Kampung Bukit Katil 75450, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Kampung Bukit Katil
Price Range: $56 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bayou Lagoon Park Resort 3.5*
Number of rooms: 566
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Questions & Answers

Here's what travellers have asked, with answers from Bayou Lagoon Park Resort staff and other travellers.
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Questions? Get answers from Bayou Lagoon Park Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel nearby.”
 of 5 bubbles Nuhairi, 31 Jan 2017 | Read review
“The A tower housed the cafe while the B tower got all the meeting/seminar rooms”
 of 5 bubbles aziziazmin, 16 Jan 2017 | Read review
“Just move on to another hotel.”
 of 5 bubbles shakheela, 16 Dec 2016 | Read review
“family room can accomodate easily 7 to 8 people.”
 of 5 bubbles TShahrizam, 21 Oct 2016 | Read review
“2 bedsroom aprtm do not have water park view! Go on offpeak if can, if not go early before their official check in time 3pm.”
 of 5 bubbles LeangPL, 18 Sep 2016 | Read review
5 of 5