White Point Beach Resort
75 White Point #2 Road, Nova Scotia B0T 1G0 Canada
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Avg. C$201 /night, 1/25 - 1/26
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About
#12 of 48 hotels in Southwest Nova Scotia
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located on Nova Scotia's picturesque South Shore, White Point is a quintessential beachfront holiday experience – all year round. The Main Lodge is the heart of the property – sprawling, yet cozy, with crackling wood fires and warm, maritime hospitality. Here you will find a variety of dining options, indoor swimming, recreation areas for kids of all ages, a gym, and a Games Room – all with spectacular ocean views. Accommodations vary widely across the Resort, with everything from family and pet-friendly Canadiana-style cottages and rooms – to modern, adult-only Oceanfront Treehouses, and Lakeside Glomes – complete with private hot tubs! You can also rent a self-contained cottage with access to all of the Resort's amenities, including our white sand beach. Kids love our resident wild bunnies, seasonal supervised activities, and places to play. Couples love the romantic backdrop. And families love parking the car and totally unwinding. The adventurous can try surfing Atlantic waves or paddle boarding on our freshwater lake. The Boathouse is filled with everything from life jackets - to bikes - to pickleball racquets for use on our new pickleball courts – and it's where you’ll find our summertime ice cream shop. Our staff are always here to help. We can book you a massage, a tee time for a little seaside golf, or set you loose on a sightseeing adventure to nearby the UNESCO Town of Lunenburg. For those seeking a good old-fashioned beach holiday, you've found just the spot. Casual, and unpretentious – bring a good beach book, or kick off your shoes for a little beachcombing. Tides in, tides out. Unplug, and give in to beach mode. The evenings bring starry skies, bonfires, live music, socializing in our Founder's Lounge, or relaxing in a colourful wooden chair – soothed by the acoustics of crashing waves. Built as a hunting and fishing lodge in 1928, White Point continues to embrace our natural surroundings, and we encourage all White Pointers to slow down, and focus on the simple beauty that is Atlantic Canada.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Archery
Books, DVDs, music for children
Electric vehicle charging station
Parking
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Badminton
Bicycles available
Boating
Canoeing
Game room
Golf course
Hiking
Tennis court
Billiards
Evening entertainment
Patio
Table tennis
Board games / puzzles
Nightclub / DJ
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Housekeeping
Interconnected rooms available
Private balcony
Room service
Seating area
Separate dining area
Separate living room
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Location
75 White Point #2 Road, Nova Scotia B0T 1G0 Canada
Getting there
Halifax Stanfield Intl Airport
140.2 km•
See all flights
Rental Cars
19 Restaurants
within 10 kilometers
Reviews
4.0
1,008 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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White Point Beach Resort is often celebrated for its inviting ambiance, with live music and fireplaces adding to the charm, and its prime beachfront location. Guests commend the cleanliness and modern amenities of the rooms, although views and maintenance are sometimes criticized. The resort's amenities and the variety of activities available are generally well-received.
However, service levels appear to fluctuate, with reports of friendly staff but also slow service and dining hiccups. Value for money is a concern for some, as guests have called out high prices and underwhelming food quality.
Location
Beachfront
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
We are staying for our 4th time this weekend Dec4 to 6th to celebrate our 28th wedding anniversary. I have to say this is our worst stay ever. We thought we were doing a good thing by booking in the times of covid (there is barely anyone else here) but when we called for room service to our cottage at the end of the beach they told us there was no room service in high winds. Didn’t say anything about the torrential rain. My husband just left to pick up a take out order and he will be soaked to the bone upon his return. We made reservations but cancelled them because neither of us wanted to sit like drowned rats in the dining room. He just returned with the food and saw room service at another cabin! Not impressed at all! Husband just said this will be our last stay. Oh, no one mentioned when we booked either that there are no more wood burning fireplaces, no Christmas tree in the room (saw another cabin had), no ice at lakeside etc etc. Oh and all people sitting in the lounge were unmasked!
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Date of stay: December 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abigail Pate, Marketing at White Point Beach Resort
Responded Dec 15, 2020
Welcome back, Susan! Sounds like you had another memorable stay, but not for the right reasons. The weekend you came to visit was definitely filled with all types of weather. When weather permits, our Guest Services team hand-delivers takeout items to rooms. When the wind gets too bad, like it was the night you were looking for this service, it is no longer safe for our team to walk from the Main Lodge to the different accommodations while balancing trays on their shoulders. As you know, the wind that evening was so bad we lost power until 8AM the next morning. Mom Nature doesn’t always co-operate. Luckily you were able to get food before we lost power for the evening. You may have seen our team delivering things like towels, garbage bags or other necessities to rooms, but please know that we couldn’t have takeout that evening. In regards to wood-burning fireplaces, we still have 10 cottages that will always have this cozy feature. If you choose to come back, just ask our team for a wood-burning fireplace, and we will absolutely ensure you have that. For the Christmas trees in rooms, that takes a few days to get a tree into every room. Unfortunately, you stayed with us during the week that we were transitioning our rooms to having Christmas trees. Your room at the time didn’t have a tree. It was placed in your room following your stay. Please know for your mask comment, we take this VERY seriously. We’ve enforced masks at White Point since before it was mandated by the province. That being said, when people are sitting and eating in the restaurant/lounge, they can remove their mask. This is the same for all restaurants in the country. Once a guest is out of their seat, their mask must be worn again. And lastly, we do have an ice machine at Lakeside! It's located in a marked shed right beside Lakeside Lodge. We hope this helps you understand the comments you left. If you have any questions at all, please feel free to reach out. We hope to welcome you both again in the future. Happy belated Anniversary, The White Point Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have long wanted to stay at White Point Beach Resort and this year with so few tourists around seemed like a good time.
The setting is spectacular and I could look at the beach for hours.
We stayed in a room overlooking the back inlet. Really these six unit buildings are glorified motel rooms. If I was just looking at the room the price we payed was about double what it should be. It was nothing at all special and the bathroom with its door constantly in the way was downright cramped. The microwave, kettle, iron etc were fine as were the two double beds. We could not enjoy the balcony as it had rained a bit and the cheap plastic chairs never dried off. Our view was not of the crashing waves so it was nothing special.
Because of restrictions due to the pandemic the indoor pool and games room were closed. The outdoor kayaks, etc. seemed fine and there were some friendly workers at the dock. We walked the nature trail. We could not find a second trail and signage was needed. The grounds were lovely and it was fun to feed and watch the bunnies.
The dining room the first night could not find our reservation, which was made the first day you opened for reservations. We were disappointed not to have a window to look at the beach but they juggled things around so we did the second night.
The food was competent but nothing out of the ordinary. A Cornish game hen is just a small chicken after all. The duck was a bit overcooked. So was the salmon. However you cannot cater to families with children and have edgy dining. The wine selection was decent and reasonably priced. The service was fine.
The new lodge and dining area are very attractive and the lounge area looked wonderful with it's great windows over the beach and the fireplace. The piano player/singer was fine.
Overall I just did not get the wow experience we were hoping for.
The setting is spectacular and I could look at the beach for hours.
We stayed in a room overlooking the back inlet. Really these six unit buildings are glorified motel rooms. If I was just looking at the room the price we payed was about double what it should be. It was nothing at all special and the bathroom with its door constantly in the way was downright cramped. The microwave, kettle, iron etc were fine as were the two double beds. We could not enjoy the balcony as it had rained a bit and the cheap plastic chairs never dried off. Our view was not of the crashing waves so it was nothing special.
Because of restrictions due to the pandemic the indoor pool and games room were closed. The outdoor kayaks, etc. seemed fine and there were some friendly workers at the dock. We walked the nature trail. We could not find a second trail and signage was needed. The grounds were lovely and it was fun to feed and watch the bunnies.
The dining room the first night could not find our reservation, which was made the first day you opened for reservations. We were disappointed not to have a window to look at the beach but they juggled things around so we did the second night.
The food was competent but nothing out of the ordinary. A Cornish game hen is just a small chicken after all. The duck was a bit overcooked. So was the salmon. However you cannot cater to families with children and have edgy dining. The wine selection was decent and reasonably priced. The service was fine.
The new lodge and dining area are very attractive and the lounge area looked wonderful with it's great windows over the beach and the fireplace. The piano player/singer was fine.
Overall I just did not get the wow experience we were hoping for.
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Date of stay: July 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abigail Pate, Marketing at White Point Beach Resort
Responded Jul 21, 2020
maryann-ns, thank you for sharing your feedback with us. We’re so happy to hear that you finally came to visit our resort, even though things look a little different at the moment. You’re right, the beach is mesmerizing. Something about staring into the ocean while listening to the crashing surf is so therapeutic. We’re thrilled to hear it has the same effect on you. It sounds like you were in one of our White Point rooms. They are indeed the most standard room we offer. Next time you come, we highly recommend trying an oceanfront cottage. Since we know how much you love the beach, we’re sure you won’t be disappointed! We ourselves are saddened to hear that you weren’t blown away with your first White Point experience and we hope you make your way back to the South Shore again for a future visit. Hopefully by then, restrictions will ease, and you’ll find yourself in an oceanfront cottage and we’ll be able to get you a table in the restaurant overlooking the beach. All the best to you and stay well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We booked a last minute stay here because we needed a change of scenery after being home for two years. Overall we had a decent trip but I would likely not stay at this hotel again. The cost to me seems exorbitant for what is provided. I was really looking forward to my first stay at White Point after hearing about it for years from friends, sadly it was a disappointment overall.
Cons: The food is pretty average, nothing outstanding to be honest. It is bland and the menu is lacking. The restaurant service is also fairly abysmal. We saw people turned away from the restaurant despite the fact that there were at minimum 15 tables free the entire length of our meal. We requested a window seat on arrival as plenty were available and we were told no (no reason given, just no). The window seat next to our table remained empty for the duration of our meal. The first night we dined in the pub. It was difficult to find a place to sit in this area and we waited almost an hour for nachos and a burger to be made and the nachos came almost completely uncooked ( cold shredded cheese). The appetizer (bruschetta) was so soaked in balsamic vinegar that you really couldn't taste anything else.
This resort is pretty far from any other location in terms of restaurants and basically everything closes down in the area during the off season so plan on eating on site.
The rooms are nothing spectacular either. We stayed in one of the Lakeside Retreat rooms which I understand are some of the newer rooms added to the facility. These rooms were pretty bare bones given the cost per night of the stay during the off season. They are basically your average three/four star hotel room. Beds are ridiculously hard and uncomfortable. WIFI is basically unusable most of the time.
Pros: The location of this resort to me is its one redeeming quality. It is set on the ocean in Nova Scotia which is beautiful even in the dead of winter. The fire each evening is a nice idea. There are some nice areas to walk and bunnies around the grounds which were cute (also free food for them is available at the front desk).
Cons: The food is pretty average, nothing outstanding to be honest. It is bland and the menu is lacking. The restaurant service is also fairly abysmal. We saw people turned away from the restaurant despite the fact that there were at minimum 15 tables free the entire length of our meal. We requested a window seat on arrival as plenty were available and we were told no (no reason given, just no). The window seat next to our table remained empty for the duration of our meal. The first night we dined in the pub. It was difficult to find a place to sit in this area and we waited almost an hour for nachos and a burger to be made and the nachos came almost completely uncooked ( cold shredded cheese). The appetizer (bruschetta) was so soaked in balsamic vinegar that you really couldn't taste anything else.
This resort is pretty far from any other location in terms of restaurants and basically everything closes down in the area during the off season so plan on eating on site.
The rooms are nothing spectacular either. We stayed in one of the Lakeside Retreat rooms which I understand are some of the newer rooms added to the facility. These rooms were pretty bare bones given the cost per night of the stay during the off season. They are basically your average three/four star hotel room. Beds are ridiculously hard and uncomfortable. WIFI is basically unusable most of the time.
Pros: The location of this resort to me is its one redeeming quality. It is set on the ocean in Nova Scotia which is beautiful even in the dead of winter. The fire each evening is a nice idea. There are some nice areas to walk and bunnies around the grounds which were cute (also free food for them is available at the front desk).
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Date of stay: February 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from White Point, Marketing at White Point Beach Resort
Responded Feb 24, 2022
Hello, We’re sorry to hear that your first visit did not go as you had hoped. We strive to ensure all guest experience a memorable stay with us, and we try our best to keep things like table preferences, as fair as possible for all guests. As a policy, we do not promise window seats upon making your reservation. This is to ensure there is no disappointment for the guest, if we need to move their table for any unforeseeable reason, and to keep seating arrangements unbiased. We apologies that there was an empty window table beside you while you ate. We understand that this must have been disappointing and perhaps frustrating for you. We ask the hosts to fill window tables first, as guests arrive. However, every table in the dining room does have an assigned seating time, for reservations, to maintain the flow of the restaurant. It is possible that your reserved seating times we’re different, and the patron for that table did not show up for their reservation. Either way, this is unfortunate, and we’re very sorry. While we love that our property has a wonderful location allowing you to feel secluded, we are actually only about a 10-minute drive from the Town of Liverpool. Which has a small selection of full-service restaurants, fast food and pizza takeout’ among other dining experiences, which stay open year-round. We also have two grocery stores, convenience stores, bakeries and coffee shops in town. It is unfortunate that you did not enjoy your stay in one of our guest rooms. We do have many other styles of accommodations available on property. These include Oceanfront cottages with kitchenettes, vacations homes with full kitchens, and our newest additions, our luxury Lakeside Glomes and Oceanfront Treehouses. All equipped with fireplaces and our trademark White Point style. We would love to have you come back, and stay in one of our accommodations better suited for your experience. We are happy that you were able to enjoy some aspects of your stay. The resort grounds are, in many ways unrivaled, and our resident wild bunnies are a highlight for many guests. All the best, The White Point Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Picturesque location on the Atlantic coast with numerous rabbits on the grounds. The main lodge is new and nicely designed. Unfortunately that is the extent of the positive aspect of the stay.
We reserved a two bedroom ocean front cottage for two nights at a cost of over $400 per night.
The cottage itself was very small with a low end coffee maker, microwave and mini fridge as the only kitchen like amenities.
The view of the ocean was severely limited due to the local topography and cottage location.
The common area in the cottage was very small for the sleeping capacity (6-8) making for very tight conditions.
The mattress quality on the beds was extremely low based on the back pain experienced by each guest both mornings.
There was no ventilation in the unit including the one bathroom and a few windows could not be made to stay open.
The general condition of all the oceanfront cottages was very poor inside and out (paint, hardware etc.)
Very few activities very available due to the pandemic (but why no paddle boats?)
The dining hours in the main lodge were not suitable for families and reservations were difficult at best.
Dinner our first night had to be through room service resulting in a cold, mediocre and over priced meal. Liverpool, about 15 minutes drive away became the source of our other meals (the food from there was much superior).
The indoor pool (looked nice through a lodge window) was closed due to Covid protocols and the "resort" marketed an outside "pool" being open which turned out to be a small kids wading pool.
We have stayed at higher end resorts and accommodations in the past (Tofino, Canmore, etc.) and the comparative differences in value and quality are shocking.
White Point management is very adept at marketing based on their website but very poor in delivering a high end experience commensurate with their extremely high pricing. Based on numerous older reviews and their pat answers, they are good at PR but very poor at addressing similar concerns expressed by previous guests over many years. Shame on them for not providing decent value to hard working vacationers and not being good stewards of the beautiful setting they have been lucky enough to own. My mistake was not scrutinizing the reviews enough before hand and wasting part of my travel budget on this mostly negative experience.
We reserved a two bedroom ocean front cottage for two nights at a cost of over $400 per night.
The cottage itself was very small with a low end coffee maker, microwave and mini fridge as the only kitchen like amenities.
The view of the ocean was severely limited due to the local topography and cottage location.
The common area in the cottage was very small for the sleeping capacity (6-8) making for very tight conditions.
The mattress quality on the beds was extremely low based on the back pain experienced by each guest both mornings.
There was no ventilation in the unit including the one bathroom and a few windows could not be made to stay open.
The general condition of all the oceanfront cottages was very poor inside and out (paint, hardware etc.)
Very few activities very available due to the pandemic (but why no paddle boats?)
The dining hours in the main lodge were not suitable for families and reservations were difficult at best.
Dinner our first night had to be through room service resulting in a cold, mediocre and over priced meal. Liverpool, about 15 minutes drive away became the source of our other meals (the food from there was much superior).
The indoor pool (looked nice through a lodge window) was closed due to Covid protocols and the "resort" marketed an outside "pool" being open which turned out to be a small kids wading pool.
We have stayed at higher end resorts and accommodations in the past (Tofino, Canmore, etc.) and the comparative differences in value and quality are shocking.
White Point management is very adept at marketing based on their website but very poor in delivering a high end experience commensurate with their extremely high pricing. Based on numerous older reviews and their pat answers, they are good at PR but very poor at addressing similar concerns expressed by previous guests over many years. Shame on them for not providing decent value to hard working vacationers and not being good stewards of the beautiful setting they have been lucky enough to own. My mistake was not scrutinizing the reviews enough before hand and wasting part of my travel budget on this mostly negative experience.
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Date of stay: August 2020
Location
Cleanliness
Service
Room Tip: Stay in the main lodge!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abigail Pate, Marketing at White Point Beach Resort
Responded Sep 3, 2020
Dear FrankL55plus – thank you for choosing to support White Point during this pandemic. It sounds like your expectations of our property were far from what you received. White Point has been around for over 90 years and we have done our best to restore that charm throughout the property. We have a variety of accommodations, from original 80 and 90-year-old classic log cottages (sounds like this is where you chose to stay) to newly added in 2018 executive oceanfront cottages along with a variety of guestrooms and vacation homes. Our website and social media channels offer images and videos of all our accommodations in an attempt to ensure 'what you see is what you get'. We are absolutely not a high-end resort with modern finishes, however, there are a variety of places in Nova Scotia that offer just that. We’re sorry to hear about your disappointment in the activities that were available on property during this unique summer. Between our boathouse, tennis court, bike rentals, daily/weekly workshops such as bee school, fairy house making, rock cutting demonstrations, Mi’kmaw lessons and the Atlantic Ocean, we’ve done our very best to provide free and safe activities for our guests to enjoy. Hopefully we are able to open our indoor pool and games room soon. We’ve passed along your dining comments to our Chef and team. With 50% of our dining seating gone to promote social distancing between tables, we recommend all of our guests to make dining reservations in advance. We do offer room service, which you took advantage of, and we’re disappointed that your comments weren’t shared on property making us unable to make things right while you were with us. Luckily, as you mentioned, Liverpool has plenty of delicious options to try. While many enjoy what we have to offer, we know that we aren't for everyone. If you’re ever looking to bring your comfy clothes, dip your sandy toes in the Atlantic and enjoy bonfires and the great outdoors with the family, White Point will always be here. The White Point Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well, the only good thing I can say about White point is the fact that their marketing team is top notch. Their videos and photos they post sure do mask the imperfections that are all over this “resort “.
Let’s go back a week when I spent 3 fantastic days at the Quarterdeck resort the week before we went to White point. At the Quarterdeck, we stayed in a beachside villa with two bedrooms , two full bathrooms and a full kitchen for 420$ a night. The beach and amenities were second to no none.
This week we decided to spend two nights at White point in a three bedroom cottage for the same price as a night at The quarterdeck. That was the only similarity between the two resorts (the price ).
The three bedroom cottage was full of mouldy carpet which I’m sure has not been cleaned in years. No air conditioning , a tiny bathroom and no kitchen whatsoever.
The wonderful rabbits were all over the place but what White point neglects to tell you you is that these rabbits sleep in the basements of all the cottages and when the temperature rises as well as the humidity , the smell of rabbit urine rises and stays in the cottage for the entire stay. Our cloths are now musty and smell of rabbit piss.
Whitepoint, take your management team to the quarterdeck for a few nights; y’all may learn a thing or two. Stop resting on your previous reputation and improve things.
No chance that I’ll ever take that White Point connector ever again, I’ll drive right by and take the Port Mouton exit for now on.
Let’s go back a week when I spent 3 fantastic days at the Quarterdeck resort the week before we went to White point. At the Quarterdeck, we stayed in a beachside villa with two bedrooms , two full bathrooms and a full kitchen for 420$ a night. The beach and amenities were second to no none.
This week we decided to spend two nights at White point in a three bedroom cottage for the same price as a night at The quarterdeck. That was the only similarity between the two resorts (the price ).
The three bedroom cottage was full of mouldy carpet which I’m sure has not been cleaned in years. No air conditioning , a tiny bathroom and no kitchen whatsoever.
The wonderful rabbits were all over the place but what White point neglects to tell you you is that these rabbits sleep in the basements of all the cottages and when the temperature rises as well as the humidity , the smell of rabbit urine rises and stays in the cottage for the entire stay. Our cloths are now musty and smell of rabbit piss.
Whitepoint, take your management team to the quarterdeck for a few nights; y’all may learn a thing or two. Stop resting on your previous reputation and improve things.
No chance that I’ll ever take that White Point connector ever again, I’ll drive right by and take the Port Mouton exit for now on.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abigail Pate, Marketing at White Point Beach Resort
Responded Aug 20, 2020
Dear 742niallr, First of all, thank you for staying with us, we do appreciate having the chance to welcome you to White Point. We will admit, upon reading your review, our General Manager was very concerned and did a bit of research into your stay. We’re deeply disappointed that these concerns were not addressed while on property as we would have provided more suitable accommodations for you. From your description, it sounds like you were in cottage 139. We must admit, we’ve never had anyone else complain about the carpet smell you’re describing. That being said, we are investigating this as we speak. If you’re looking for more modern style accommodations with a full kitchen and all the comforts of home, we do provide this as apart of our vacation homes. It sounds like this is more of what you were expecting and wanting. The Quarterdeck is also a great option for modern-style accommodations. We understand that our original rustic cottages aren’t for everyone. We can promise you that over the last 15 years White Point has been through tremendous changes. Even a new Main Lodge building! Dylan, our General Manager, has no problem chatting more about your comments and concerns if you wish. You can reach him at dylan@whitepoint.com. All the best, The White Point Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First, the resort is in a beautiful location and truly has a resort feel. Many staff were very friendly and helpful. The rooms and dining experience however, need an upgrade. We had read the reviews so thankfully were not surprised. Recommend you read reviews on multiple sites prior to booking.
Accommodations: Our room was very dated, loud and felt like an old motel. (we could hear conversations in the next rooms and our bathroom had a musty smell) but the bed and pillows comfortable. We were very disappointed that the newly added accommodations did NOT allow children. A bit odd in a family resort. Some new construction was occurring which hopefully will be updated rooms which allow family stays.
Dining: Reservations required by phone- an online booking system to book and change reservations would be welcomed. The food and dining experience was very disappointing as the dining room was loud and crowded and food quality low. It was not a relaxing holiday dinner to enjoy a nice meal and bottle of wine. More a grab a buffet and leave style.
Lunch had a 45-60 minute wait for food. Some creative solutions such as a Beach BBQ, or sandwich shop would be a welcome addition for snacks/lunch.
Breakfast buffet was below expectations with long waits for refills on staple items like eggs.
White Point is in a secluded location making other dining options challenging. We were also surprised with the limited outdoor dining seating at a beach front resort. The dinner buffet was also disappointing as the quality was just not there.
Founder's Lounge had a long wait for food and our meal was average "chain restaurant" at best.
Price Point: The price point is quite high for the quality of rooms and quality of dining experience. You are 100% paying for the view which is spectacular and the amenities of the property- evening activites, free kayaks, playground, kid's activity, pool, hot tub and sauna. In saying that the pools are small and the kids programs limited on a rainy day.
To note cell reception may be spotty depending on your carrier, but wifi available throughout most of the property ( non secure) If you are on a working vacation this could be an issue.
Overall we likely would not return, the location and the nostalgia of this property ups my review to a 3 star.
Accommodations: Our room was very dated, loud and felt like an old motel. (we could hear conversations in the next rooms and our bathroom had a musty smell) but the bed and pillows comfortable. We were very disappointed that the newly added accommodations did NOT allow children. A bit odd in a family resort. Some new construction was occurring which hopefully will be updated rooms which allow family stays.
Dining: Reservations required by phone- an online booking system to book and change reservations would be welcomed. The food and dining experience was very disappointing as the dining room was loud and crowded and food quality low. It was not a relaxing holiday dinner to enjoy a nice meal and bottle of wine. More a grab a buffet and leave style.
Lunch had a 45-60 minute wait for food. Some creative solutions such as a Beach BBQ, or sandwich shop would be a welcome addition for snacks/lunch.
Breakfast buffet was below expectations with long waits for refills on staple items like eggs.
White Point is in a secluded location making other dining options challenging. We were also surprised with the limited outdoor dining seating at a beach front resort. The dinner buffet was also disappointing as the quality was just not there.
Founder's Lounge had a long wait for food and our meal was average "chain restaurant" at best.
Price Point: The price point is quite high for the quality of rooms and quality of dining experience. You are 100% paying for the view which is spectacular and the amenities of the property- evening activites, free kayaks, playground, kid's activity, pool, hot tub and sauna. In saying that the pools are small and the kids programs limited on a rainy day.
To note cell reception may be spotty depending on your carrier, but wifi available throughout most of the property ( non secure) If you are on a working vacation this could be an issue.
Overall we likely would not return, the location and the nostalgia of this property ups my review to a 3 star.
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Date of stay: July 2022
Location
Service
Sleep Quality
Room Tip: The beachfront cottages are recommended. The new treehouse cottages and luxury glomes do not...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from White Point Team, Marketing at White Point Beach Resort
Responded Aug 13, 2022
We're sorry to hear that you didn't enjoy your stay as much as you had hoped. Thank you for your insights and suggestions. Constructive criticism is always welcomed :) The White Point Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We've been going to White Point for years. We knew 2020 would be different, but not this bad. Owners took advantage of customer loyalty by keeping prices high while offering much less. Property and staff top-notch, as always. However, restaurant had no buffet, but also sad menu offerings. Breakfast was terrible. Hard, overcooked poached eggs (ordered soft) on burnt toast with soggy bacon was $15. Coffee was $3 for a tiny cup & staff so frantic we managed one refill. Man near us forgot a mask; they charged $2 for a disposable one! No pool or fitness facilities meant staff savings, but owners didn't reward loyal customers with those savings. Spent over $1,000 and felt only like we were sharing their burden.
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Room Tip: Try for an ocean front cottage. Beautiful sights and sounds.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abigail Pate, Marketing at White Point Beach Resort
Responded Sep 11, 2020
Thanks for making another trip to White Point, Sandra. This summer has been a unique one filled with challenges as we navigate being open during a global pandemic. We can assure you that we did not raise our prices, even with the additional work our staff has added to their plate and the large amount of supplies we need to have on hand in order to run as a safe and clean space for all. We’re so sorry you were disappointed that we weren’t able to offer the normal White Point summer you’ve grown to love. We’ve done our very best to communicate with all guests upon booking with what to expect if they chose to come here and support us. In order to be open, we’ve had to make changes such as not being able to offer buffets, having a smaller menu as sourcing food has been a challenge, and not being able to provide our normal recreational facilities that don’t allow for social distancing. We can promise you that with these necessary changes, White Point is not benefiting or saving money in any way. We’ve shared your dining feedback with our team and we hope you made us aware of these issues while on property. As you know, our service staff is top-notch and will always quality check every meal to ensure your taste buds are happy. If given the opportunity to do so while dining, we will always make things right. Thank you again for continuing to come to White Point and for choosing to support us when we needed it the most. We truly hope this isn’t your last visit and fingers crossed things will be back to “normal” again very soon. Stay well, The White Point Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 2 nights at White Point in the Lakeside Retreat. Upon entering the room, the smoke smell was overwhelming, from the fireplace that must have been used previously. It was like entering a home after a house fire with smoke damage. I called to complain & was told someone would be around to spray a product they use to take care of the smell. This product was Febreeze. Not a successful product. We turned on the ac and spent our evening outside on our deck. Our first night’s sleep certainly wasn’t one you’d expect being on holiday. With a power outage that night, the ac didn’t help to alleviate the rank smoke smell and not a good breathing environment for sleeping. The next day, we stayed away all day in hopes the room would be well aired out. It was worse. This time I visited the main desk and told them the room just wasn’t acceptable. Upon staff conversing, I was given two options…change rooms or leave our room for a few hours and a machine would be put in the room to take the smoke smell out. I opted for the room change which should have been offered the first night instead of a bandaid solution of Febreeze. We are not folks who normally complain but for the price paid for this room, $285.00 plus taxes per night, we expected much better accommodations. This room (#170) should not have guests until the air quality meets healthy standards for accommodating folks for night accommodations. Our two night stay was extremely disappointing.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from White Point Team, Marketing at White Point Beach Resort
Responded Aug 4, 2021
Hey there – We’re disappointed and read your comments and saddened that we weren’t able to change your experience while on property with us. We do still have a handful of rooms that have a wood-burning fireplace, and while we do our very best to get the smoke smell out between each guest, there are times when the weather doesn’t cooperate and lingering smells stay in the chimney. Because we know many are sensitive to this, we offer propane fireplaces in the majority of our accommodations for this very reason. If you do choose to come back, we’d recommended asking to be put in a room with a propane fireplace so the smells will not be an issue for you. We do appreciate you telling us your concerns on property and we’re glad you were able to change rooms although it sounds like your stay was already ruined due to the smoke issue on your first night. We have taken the time to share your review with our General Manager and all department managers so they’re aware of your experience and we do hope we get another chance to welcome you back to White Point again in the future. All the best, The White Point Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Party of 9 weekend to celebrate two birthdays. The rooms had a couple of minor problems that were resolved with 5 of us having to change rooms. The guys who helped with this were very nice.
However the attitudes of the personnel in the restaurant was unwelcoming and uncooperative. The food was good but the service was terrible. For a 10am breakfast, our food was brought at 11:10am. We waited at least 30 minutes each meal just to put in our order.
Though we had advance table reservations for a party of 9, twice we were forced to eat at separate tables because they gave our large table away to another group. It put quite a damper on our main celebration dinner. Separate tables! And the attitudes of some of the staff was hostile.
Will not return any time soon.
However the attitudes of the personnel in the restaurant was unwelcoming and uncooperative. The food was good but the service was terrible. For a 10am breakfast, our food was brought at 11:10am. We waited at least 30 minutes each meal just to put in our order.
Though we had advance table reservations for a party of 9, twice we were forced to eat at separate tables because they gave our large table away to another group. It put quite a damper on our main celebration dinner. Separate tables! And the attitudes of some of the staff was hostile.
Will not return any time soon.
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abigail Pate, Marketing at White Point Beach Resort
Responded Nov 26, 2020
Roadie983 - we must say, we’re both disappointed and surprised to read this review as Dylan went above and beyond for your friends during your time with us. On the day of arrival, you tried to get in touch with our Event Services Manager to book a private meeting space for you and your friends. Because it was late afternoon, Karen was no longer here for the day, and you were checking-in shortly after. Dylan, our GM, dealt with your last minute requests and provided many options, free of charge, for you and your friends to enjoy a private space for a games night. Your party did not make a dinner reservation in advance, and because we already had a large group in, our only table that accommodations up to 10 people was pre-booked. We did offer to privately cater our dining menu to the meeting space we provided for you, however, that wasn’t what you were looking for. Thankfully we were able to fit you and your friends into the dining room but unfortunately, it was between two tables side by side. When trying to pull these tables together our servers had to quickly intervene as this is against the current COVID provincial mandates we need to follow. We should have absolutely given you a heads up about this arrangement and we apologize that this put such a damper on your staycation. Things are no doubt tough for our dining staff to enforce all the new regulations we need to follow, however, that’s no excuse for any attitude that you received. We know simple things like moving chairs and tables around may not seem like an issue but these are things that our business legally needs to follow in order to be open during the current global pandemic. Again, we’re sorry to hear that you found our service lousy. Please know that we’ve shared all your comments with both our Food and Beverage Manager and Dylan, our GM. Stay well, The White Point Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
-We had a package that included all our meals which was totally worth the cost. The food was really good....probably 4 1/2 star. My favorite meal was the Mushroom Risotto and my husbands was the Prime Rib.
- The weather was awful when we went, so didn't venture out far...however, the rooms have cozy fireplaces and the ocean is memorizing to watch, it was so relaxing just sipping wine in our room.
- Our favorite part of the entire weekend was listening to Andrew Frelick play his guitar and sing in the Founders Lounge. We were told to come early (by 6pm) and have a couple of drinks and eat our supper there in order to secure a table. Due to Covid rules, the tables are limited. I had never heard Andrew before but he was awesome! We loved him so much, we came back our second night just to listen to him! In a non Covid world, I'm sure he would have filled up that lounge!
Our server was Aisha! She was simply amazing! She is a tiny, little thing who made sure everyone followed the rules to keep us all safe and also made some wonderful drink and food suggestions for us. She took control of that lounge and will be management or a CEO someday! She stepped up whenever someone wasn't following COVID protocol! She might have been small in stature, but no one was going to get out of line during her shift...that was fur sure. She certainly deserved some high praise!
We had a wonderful weekend and plan to come back again in the fall!
- The weather was awful when we went, so didn't venture out far...however, the rooms have cozy fireplaces and the ocean is memorizing to watch, it was so relaxing just sipping wine in our room.
- Our favorite part of the entire weekend was listening to Andrew Frelick play his guitar and sing in the Founders Lounge. We were told to come early (by 6pm) and have a couple of drinks and eat our supper there in order to secure a table. Due to Covid rules, the tables are limited. I had never heard Andrew before but he was awesome! We loved him so much, we came back our second night just to listen to him! In a non Covid world, I'm sure he would have filled up that lounge!
Our server was Aisha! She was simply amazing! She is a tiny, little thing who made sure everyone followed the rules to keep us all safe and also made some wonderful drink and food suggestions for us. She took control of that lounge and will be management or a CEO someday! She stepped up whenever someone wasn't following COVID protocol! She might have been small in stature, but no one was going to get out of line during her shift...that was fur sure. She certainly deserved some high praise!
We had a wonderful weekend and plan to come back again in the fall!
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Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abigail Pate, Marketing at White Point Beach Resort
Responded Apr 21, 2021
amazingrace- thank you greatly for taking the time to share your review with us! We’re sorry to hear that Mother Nature didn’t cooperate, but it sounds like you made the very best out of your stay with us despite the not so lovely weather. Sometimes the colder wet days make you appreciate the warmth of a fireplace just a little more. There’s something so comforting about being at the beach during bad weather. Your comments about Andrew and Aisha warmed our hearts. We will be sharing your words with them and we know it will make their day. Looking forward to welcoming you back again soon. And hopefully, it will be a sunnier visit then. All the best, The White Point Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Chris,
I work here at White Point, sounds like you are referring to our White Point Cottages. For the most part these cottages offer great oceanviews as they are perched above the oceanfront cottages. Each have a woodburning fireplace.
Hope that is helpful, you can see them online on White Point's website under Lodging.
Donna
Of course pets are welcome at White Point, they’re a part of your family! Our White Point Rooms, most cottages and even a few vacation homes are pet friendly, just be sure to let reservations know that you’re bringing your pet when you are booking.
Donna
You would have to fly to Halifax Nova Scotia. It would then be about a 2 hour drive to White Point.
The Ocean Club Beach House & Tide Watch Cottage both have private hot tubs.
If it were me, I'd prefer a Lakeside Retreat room. The view of the lake is very peaceful, and the rooms are a bit newer.
"Book dinner days ahead (reservations filled up fast and they seemed unable to take walk ins despite multiple visible empty tables)."Read full review
"Be prepared to eat out. The facility has a great dining room and there are little places nearby you can visit. "Read full review
"You can't go wrong doing anything here but we highly recommend getting a good table for the live music around 7:30"Read full review
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PRICE RANGE
C$158 - C$231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
white point beach hotel queens county, white point beach queens county, white point beach resort nova scotia
LOCATION
CanadaNova ScotiaSouthwest Nova Scotia
NUMBER OF ROOMS
121
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about White Point Beach Resort
Which popular attractions are close to White Point Beach Resort?
Nearby attractions include Summerville Beach Provincial Park (6.9 km), White Point Beach (0.01 km), and Liverpool (7.6 km).
What are some of the property amenities at White Point Beach Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at White Point Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at White Point Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at White Point Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to White Point Beach Resort?
Conveniently located restaurants include Quarterdeck Grill, Seaside Seafoods, and White Point.
Are there opportunities to exercise at White Point Beach Resort?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at White Point Beach Resort?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at White Point Beach Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does White Point Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to White Point Beach Resort?
Many travellers enjoy visiting Liverpool (7.6 km).