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Hotel Imperial

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Traveller (191)
Room & Suite (365)
Dining (73)
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Overview
  • Excellent67%
  • Very good20%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
5 Star Hotel
All hotel details
Offers from Hotel Imperial
Offers & Announcements: Spa Packages - Save
Offers from Hotel Imperial
Offers & Announcements: Spa Packages - Save
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (322)
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Traveller rating
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All reviewscafe viennaspa treatmentsaverage customer servicehuge resorthill overlookinghotel areaswimming poolweek staygreat spawonderful staymain buildingrooms are largethe hotel offersladaenglishpraguetown
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1 - 5 of 81 reviews
Reviewed 4 weeks ago via mobile

This hotel has a potentiaal to became one of the leading hotels on that area But unfortunatelly due to a bad services and ugly spa they are not the hotel they suppose to Be. I read Many of reviews on trippadvisor and the hotel did...More

Thank Jarka D
Response from Jan K, Manager at Hotel ImperialResponded 3 weeks ago

Dear Mrs Jarka, Thank you for visiting Hotel Imperial and thank you for finding the time to share your opinion. We are very sorry to hear that your overall impression was rather poor. It truly is our priority to make our guests feel at home...More

Reviewed 7 March 2018

I recommend for the management to try staying on other 5 star hotel across london, austria, germany, new york , singapore for them to see how 5 star hotel works. I encourage attention to details , strictly! It is about time to hire young employees...More

Thank aron232
Response from Jan K, Manager at Hotel ImperialResponded 15 March 2018

Dear Aron, Thank you very much for choosing to stay at hotel Imperial. Thank you also for finding the time to write a review of your experience. We are very sorry to hear that you were not satisfied at our hotel. We will share your...More

Reviewed 7 February 2018

Lovely stay, beautiful hotel and grounds. The treatments are just heaven. Great staff, polite and welcoming. Very confortable rooms. Lovely decor especially the dining rooms and lobby. I will certainly come back.More

Thank Elizabeth R
Response from Jan K, Manager at Hotel ImperialResponded 7 February 2018

Dear Elizabeth, We are delighted to hear that you visited our hotel and had an enjoyable stay. It is our greatest pleasure to hear from our satisfied clients. We sincerely hope that you really come back, and we are looking forward to welcoming you again!...More

Reviewed 7 February 2018

Large clean and comfortable rooms. Hotel bar far too small and no atmosphere. Hotel restaurants very basic and poor quality . Service... a throw back to the Soviet era. Secure car parking at the bottom of the hill, too far from the hotel.More

Thank Geoffrey83Var
Response from Jan K, Manager at Hotel ImperialResponded 7 February 2018

Dear Geoffrey, Thank you for visiting hotel Imperial as well as your review. We are very sorry to hear that our bar and restaurants were not to your taste and that you left us with a negative impression. We are especially sorry to hear that...More

Reviewed 14 January 2018

You cannot beat the location, price, parking (8 Euro a night, CHEAP!), food (breakfast buffet was out of sight) or rooms (truly Imperial). There are a lot of hotels in KV, but if you want to skip the rest and stay at the best, stay...More

Thank laura_runs262
Response from Jan K, Manager at Hotel ImperialResponded 17 January 2018

Dear Laura, Thank you very much for the excellent review. It was a pleasure having you and we hope you will chose to stay at the hotel again in the future! We will happily pass your praise onto Dana. We are looking forward to your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Breakfast included
Pool
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Business Centre with Internet Access
Concierge
Room amenities
Minibar
Things to do
Bar/Lounge
Hot Tub
Pool
Restaurant
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$194 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Karlovy Vary
#5 Family Hotel in Karlovy Vary
#6 Spa Hotel in Karlovy Vary
#8 Luxury Hotel in Karlovy Vary
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$194 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Karlovy Vary
#5 Family Hotel in Karlovy Vary
#6 Spa Hotel in Karlovy Vary
#8 Luxury Hotel in Karlovy Vary
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (191)
Room & Suite (365)
Dining (73)
Pool & Beach (37)
Amenities (147)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Cuthbert P
4 August 2015|
Answer
Response from Jan K | Property representative |
Hello, yes, we do. please contact our reservation dpt - reservation@spa-hotel-imperial.cz to get further details. Kind regards
0
Votes
Rtirhi55555 5
22 May 2015|
Answer
Response from Jan K | Property representative |
Hello, thank you for your interest in our hotel services. Following please find answers to your inquiries: 1/ Downtown Karlovy Vary is approx. 10 minutes walking or 2 minutes by funicular from the Hotel Imperial. 2... More
0
Votes
Rklight
24 March 2015|
Answer
Response from Jan K | Property representative |
Dear Robert, thank you for your interest in our hotel services. Following please find answers to your inquiries: 1/ Hotel Imperial provides air conditioning only in common areas and in the restaurants, the rooms have no... More
-1
Votes
Room Tips
"Choose overlooking the city , its amazing!"
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"Request room with view, on the back side."
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"All rooms are excellent ,"
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"Rooms on the higher floors have excellent views"
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