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2017-08-06 2017-08-07
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    Hotel Imperial

    Libusina 1212/18, Karlovy Vary 360 01, Czech Republic
    Hotel website
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$215
    US$214
    US$214
    Traveller (175)
    Room & Suite (318)
    Dining (64)
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    Overview
    • Excellent68%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “cafe vienna” (5 reviews)
    “huge resort” (2 reviews)
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Hotel Imperial
    Offers & Announcements: Wellness Packages - Save 
    Grandhotel Pupp
    639 reviews
    #1 of 91 hotels in Karlovy Vary
     
    Hotel Romance Puskin
    314 reviews
    #2 of 91 hotels in Karlovy Vary
     
    Spa Resort Sanssouci
    351 reviews
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    Quisisana Palace
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (273)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 71 reviews

    Reviewed 1 week ago

    We loved the building and the views, the spa was ok. The person at the reservation desk-Lada- was super helpful and very nice. Tennis lessons were great too, thank you Ladislav! However, quite a few members of the staff were very grumpy: waiter in the...More

    Thank Andrew S
    Response from Jan K, Manager at Hotel ImperialResponded 1 week ago

    Dear Mr. Andrew, thank you for choosing the Hotel Imperial, your review and comments. We were sorry to read your review. We apologize for the behavior of our staff even though it is difficult to remedy the situation that happened in the past and was...More

    Hotel's Favourite
    Reviewed 20 February 2017

    It's a wonderful huge resort building with wonderful charm and beauty and the garden and grounds are lovely even in winter. The staff are helpful and spoke English at the reception desk and the pool and spa staff are lovely. Great breakfast and my room...More

    Thank Happytravels017
    Response from Jan K, Manager at Hotel ImperialResponded 6 March 2017

    Dear guests, thank you for staying in the Hotel Imperial, for your kind review with high rating. We believe this stay was not your last and we wish to welcome you again in the future. We are looking forward to your visit. Yours sincerely

    Reviewed 2 weeks ago via mobile

    This is the worst experience I ever had in a vacation and I'm a regular traveler. We stayed at the Imperial for a week and this is the outcome: 1- The staff are very unhelpful, miserable and barely answer a question, and if they did,...More

    Thank Ayman E
    Response from Jan K, Manager at Hotel ImperialResponded 1 week ago

    Dear guest, thank you or choosing the Hotel Imperial, your review and comments. Also negative impressions are good for us. You help us to improve our services. We are sorry about your feedback. In cases like these, we always prefer resolving the complaints on the...More

    Reviewed 4 June 2017

    We have just returned from our third trip to the Imperial and, once again, the overall experience was smooth, calm and relaxing. The initial booking and subsequent correspondence was handled with kindness and efficiency by Lada who ensured that our favourite room 467 was reserved...More

    Thank Paul C
    Response from Jan K, Manažer at Hotel ImperialResponded 12 June 2017

    Dear Mr. Paul, thank you very much for your repeated stay in the Hotel Imperial and for the time you dedicated to writing this kind review. We appreciate your words. Your loyalty to our hotel is a confirmation of quality services for us. We will...More

    Reviewed 3 May 2017

    We went with our two teenage girls to this hotel last Saturday and were really looking forward to a luxury experience. Unfortunately, our expectations were not met! This is a hotel which has all the potential to be a really top quality one, but fails...More

    2  Thank Jane D
    Response from Jan K, Manažer at Hotel ImperialResponded 1 June 2017

    Dear Mrs. Jane, thank you or choosing the Hotel Imperial, your review and comments. Also negative impressions are good for us. You help us to improve our services. We are sorry about your feedback. In cases like these, we always prefer resolving the complaints on...More

    Grandhotel Pupp
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    Hotel Romance Puskin
    314 reviews
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    Spa Resort Sanssouci
    351 reviews
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    Quisisana Palace
    219 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Business Centre with Internet Access
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$88 - US$245 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Karlovy Vary
    • #5 Family Hotel in Karlovy Vary
    • #10 Spa Hotel in Karlovy Vary
    • #12 Luxury Hotel in Karlovy Vary
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Agoda, TripOnline SA, Hotwire, Cancelon and Travelocity so you can book your Hotel Imperial reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Czech Republic >
    • Bohemia >
    • Karlovy Vary Region >
    • Karlovy Vary
    • Also Known As
    • Imperial Hotel Karlovy Vary
    Add Photo Photos
    Traveller (175)
    Room & Suite (318)
    Dining (64)
    Pool & Beach (24)
    Hotel & Grounds (190)
    Bathroom (8)
    Business Centre & Event Rooms (3)
    Nearby
    Grandhotel Pupp
    639 reviews
    .53 km away
     
    Quisisana Palace
    219 reviews
    .50 km away
     
    Spa Resort Sanssouci
    351 reviews
    .22 km away
     
    Hotel Romance Puskin
    314 reviews
    .49 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Cuthbert P
    4 August 2015|
    Answer
    Response from Jan K | Property representative |
    Hello, yes, we do. please contact our reservation dpt - reservation@spa-hotel-imperial.cz to get further details. Kind regards
    0
    Votes
    Rtirhi55555 5
    22 May 2015|
    Answer
    Response from Jan K | Property representative |
    Hello, thank you for your interest in our hotel services. Following please find answers to your inquiries: 1/ Downtown Karlovy Vary is approx. 10 minutes walking or 2 minutes by funicular from the Hotel Imperial. 2... More
    0
    Votes
    Rklight
    24 March 2015|
    Answer
    Response from Jan K | Property representative |
    Dear Robert, thank you for your interest in our hotel services. Following please find answers to your inquiries: 1/ Hotel Imperial provides air conditioning only in common areas and in the restaurants, the rooms have no... More
    -1
    Votes
    Room Tips
    "Rooms on the higher floors have excellent views"
    Read review
    "Face front if you want a view of the town centre but lovely and quiet facing back looking at the mountains..."
    Read review
    "Don't choose the hotel"
    Read review
    "418 is our favorite, there are no bad rooms."
    Read review
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