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Jep Apart Hotel

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02/04/2017 03/04/2017
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22 Reviews from our TripAdvisor Community

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Showing 19: English reviews
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Canada
Reviewed 1 June 2009

Reception is rude and unfriendly. They are irresponsible and not willing to help. We are move to a room that is so far away from the reception (several street away), without any phone. Shower is not working well, hot water not availbale late at nite. Noisy at night that keep us awake. Very bad experience with our stay, and will...

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1Thank KPL01
Toronto
Reviewed 29 May 2009

we have 4 girls staying for 4 nights in this 'hotel'. the reception asked us to pay cash for full payment when we checked in. they said the credit card machine was broken for a week but no one ever notified/ emailed us before we came. and they charged higher rate for paying by credit card also. the room is...

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1Thank travelaroundkitkat
Vienna
Reviewed 3 May 2009

Imagine travelling for 6 hours and turning up at your hotel (booked 3 weeks in advance, paid 10% deposit) to find YOUR BOOKING HAS BEEN CANCELLED. I was handed a print out of a sent email (dated 2 days previously) which I later found had gone staight to my junk mail telling me my booking had been cancelled. The receptionist...

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1Thank ali_wien
Guildford
Reviewed 20 April 2009

Well we didnt get off to a great start with the jep apart hotel... we had booked 5 months previous as there was a group of 10 of us..we had alot of correspondence with the hotel to make sure everything was ok, they arranged to pick us up from the airport..hich never happened-nobody showed, we then arrived at the hotel...

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Thank Claire-22-H
Dublin
Reviewed 7 April 2009

We (a party of 7 girls) arrived at this place to be told our rooms would not be ready until 5 pm..this was 10 am.. not good enough.. when we eventually got brought to our rooms, they were a 10 MIN walk away from the reception (on another street) away also from where breakfast would be served.. this was also...

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Thank JoBurgers
Sydney
Reviewed 1 November 2008

This hotel was within our budget and was very central being in Wenslas Square. The apartment was very roomy with kitchen/dining room lounge and 5 beds in 2 rooms. It was clean but basic, breakfast vouchers were supplied for a cafe at the front of the building. The food was very ordinary but was filling, the coffee dreadful. The area...

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Thank wotuno
sheffield
Reviewed 27 September 2008

We were very surprised when we entered our apartment it was so spacious, two bedrooms a seperate toilet and bathroom a large living area and a fully equiped kitchen(there was only two of us) ,when i said suprised it was because of a lot of the reviews said how bad the apartments were.I know we could have been lucky but...

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Thank keith-judith
Navan, Ireland
Reviewed 10 September 2008

I stayed in this aparthotel in june with two friends, We had no problems and enjoyed our stay in it. the rooms in the apartment were spacious. If I was to return to prague I would definetly stay here.

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Thank missfuscia
Glasgow
Reviewed 30 June 2008

We booked these apartments from 21st-23rd June 2008. We arrived at 11.30 but were unable to book in until 2.00 pm. We then went on a tour through Prague which was brilliant. We then checked in at 5.30 pm and were surprised when they gave us our room. It was on the top floor and the hall lights were broken...

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Thank LaineyMcc
Leeds
Reviewed 30 June 2008

There were 11 of us on a stag-do-previously booked 3 rooms (4-4-3) for about £50 for three nights. As one other guy put it - the reception is scruffy and more reminiscent of a hostel then a hotel. The guy on reception had poor English and very unhelpful. At first he wanted to put us all in 2 rooms, but...

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Thank CGosney

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02/04/2017 03/04/2017
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Amenities

Additional Information about Jep Apart Hotel

Address: Wenceslav Square, 48, Karlovy Vary, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Number of rooms: 6
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?