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The Grand Mark Prague

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The Grand Mark Prague
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943 Reviews from our TripAdvisor Community

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Showing 662: English reviews
Reviewed 18 November 2015 via mobile

Visited in mid November 2015 for three nights with my girlfriend. Hotel and rooms were both classic and modern and in good condition. Everyone who worked there was friendly and most spoke some English. Breakfast included with room was a good quality euro buffet spread. Hotel is well located and I would stay there again if back in Prague.

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Helpful?
Thank Roderic D
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear guest, Your review of your recent stay at The Mark is greatly appreciated not only by all our staff but surely also by the Trip Advisor readers. We are looking forward to your next visit. Thank you very much for your stay. Kind regards, Karla Kutláková Rooms Division Manager

Grimsby, United Kingdom
Reviewed 17 November 2015

My partner and i were picked up from the airport in a lovely sedan car (small charge). We were then welcomed by a finely dressed doorman who took our baggage to reception. Upon arrival at reception we were told we had been upfraded to an executive room at no extra charge which was a great start. The room was amazing...

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Helpful?
Thank ghostrider143
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, We are glad that you enjoyed your stay at The Mark so much. There is nothing like reading that our guests appreciated our service as we consider warm and professional customer service our top priority. We are looking forward to your next stay. Kind regards, Karla Kutláková Rooms Division Manager

Reviewed 16 November 2015

The Mark in Prague is one of the finest hotels I have ever stayed in. We had a suite and the it was superb! From the heated bathroom floor to the lovely décor, it was a most memorable stay. The location is fantastic, right near the square. I would highly recommend The Mark when staying in Prague.

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Helpful?
Thank EverydayGourmetKay
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, Thank you so much for sharing your complimentary words. There is nothing like reading that our guest referred to his stay as great. We hope for having an opportunity to welcome you back soon. Kind regards, Karla Kutláková Rooms Division Manager

London, United Kingdom
Reviewed 15 November 2015 via mobile

I stayed here with my mum On a girls holiday to Prague, both our rooms were upgraded on arrival and we were impressed with the quality and size of the rooms, huge sitting areas, mini kitchen, large bedroom and 2 walk in wardrobes. The food in the grill restaurant was fantastic and so was the breakfast spread. Rooms are beautifully...

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Helpful?
Thank worldisyouroyster27
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear guest, Thank you very much for your detailed review and for the complimentary words that will be shared with all our staff. We hope to see you again in the near future. With warmest regards, Karla Kutláková Rooms Division Manager

Luton, United Kingdom
Reviewed 15 November 2015

I booked this hotel for a Saturday night via Amoma the rate was competitive. We arrived at the hotel and advised by the receptionist that the hotel was overbooked, the hotel made no effort to contact myself by phone or email they just let me arrive without notice which was a complete inconvenience, the manager was not even brave enough...

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3Thank stephen r
County Cork, Ireland
Reviewed 14 November 2015 via mobile

30 minutes in taxi from airport. Very friendly staff from start to finish. Upon check in we were upgraded to a suite with a balcony overlooking the street below and down to the Powder Tower. Very spacious suite, comfy bed, even a menu for choice of pillows and duvets! Room cleaned daily and evening service was a plus! Breakfast was...

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Helpful?
1Thank CrazyConway
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear guest, Thank you very much for your detailed review of your recent stay at The Mark. We are glad to read how much you enjoyed your stay and how highly you wrote about our facilities. We would be happy if we had another opportunity to welcome you back to our hotel. With warmest regards, Karla Kutláková Rooms Division Manager

Summit, New Jersey
Reviewed 14 November 2015

My husband and I returned from a recent trip to Prague and had a terrific experience at this outstanding hotel. The staff are attentive and very helpful, the ambiance is beautiful and the services and location are great. We had a beautiful suite, both attractive, comfortable and well designed with multiple outlets for any recharging or use of electronics. The...

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1Thank dephalp
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear guest, Your review of your recent stay at The Mark is greatly appreciated not only by all our staff but surely also by the Trip Advisor readers. We are looking forward to your next visit. Thank you very much for your stay. Kind regards, Karla Kutláková Rooms Division Manager

Austin, Texas
Reviewed 13 November 2015

I can’t say enough good things about this hotel. It is a very upscale facility in a prime location staffed by attentive personnel focused on making your stay nothing short of outstanding. Upon arrival, I was upgraded to an Executive King suite, which was amazing. British Airways lost my bag from London to Prague, and the concierge checked with the...

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Helpful?
Thank Kaylen26
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Kaylen, We are glad that you enjoyed your stay at The Mark so much. There is nothing like reading that our guests appreciated our service as we consider warm and professional customer service our top priority. We are looking forward to your next stay. Kind regards, Karla Kutláková Rooms Division Manager

Colombo, Sri Lanka
Reviewed 3 November 2015 via mobile

From the moment we walked in from the door man to.the receptionist was so friendly. Made us so welcome. It was just my hubby and I. Prague has been my dream destinations for 15 years. We ve been together for 18 years so this was special Room was outstanding .most of all the great smell of fresh new fragrance was...

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Helpful?
1Thank Nadabey
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, We are glad that you enjoyed your stay at The Mark so much. There is nothing like reading that our guests appreciated our service as we consider warm and professional customer service our top priority. We are looking forward to your next stay. Kind regards, Karla Kutláková Rooms Division Manager

Ankara, Turkey
Reviewed 1 November 2015

My wife and I just got back from a trip to Prague. I found a nice deal on this hotel and decided to book it. We could not have been happier with the choice. The hotel is in a perfect location to walk to the central square. You are close enough to walk and don't get caught up in the...

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Helpful?
Thank kevinkiener
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, Thank you so much for sharing your complimentary words. There is nothing like reading that our guest referred to his stay as great. We hope for having an opportunity to welcome you back soon. Kind regards, Karla Kutláková Rooms Division Manager

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Grill Restaurant
Le Grill Restaurant
Cuisines: European, Central European, International
Two Steps Bar
Two Steps Bar
Cuisines: European, Bar, International, Pub, Czech, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Grand Mark Hotel is situated within a stunning Neo-Classical building, just a few minutes' walk from the Old Town Square. With its 75 large and beautifully appointed rooms, many of them suites, the hotel offers timeless elegance with tasteful contemporary features, furnishings and fittings. To complete the feeling of luxury, the majority of the guestrooms feature a separate bedroom and spacious living area including fitted kitchenette. The Le Grill Restaurant, Two Steps Bar and the hotel's unique private garden with its baroque fountain, offer central Prague's best possible setting for you to relax, enjoy great food and celebrate your special occasion. ... more   less 

Additional Information about The Grand Mark Prague

Address: Hybernska 1002/12, Prague 110 00, Czech Republic (Formerly The Mark Luxury Hotel)
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Price Range: $201 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Mark Prague 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Kempinski Hybernska Hotel Prague
Hotel Style:
#10 Business Hotel in Prague
#30 Luxury Hotel in Prague
#34 Romantic Hotel in Prague
#38 Family Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mark Prague staff and other travellers.
11 questions
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2 months ago
Amsterdam, The Netherlands
8 months ago

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Questions? Get answers from The Grand Mark Prague staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a superior upgrade”
 of 5 bubbles 659ajs, 9 Nov 2016 | Read review
“room with garden view”
 of 5 bubbles michalislorgos, 30 Sep 2016 | Read review
“The suites are above and beyond, coffee, tea, two tv's, all you could want”
 of 5 bubbles 567PeterL, 22 Sep 2016 | Read review
“room with view in the garden”
 of 5 bubbles karlk581, 16 Sep 2016 | Read review
“Avoid rooms on the top floor as they have a sloping roof”
 of 5 bubbles gore_david, 12 Sep 2016 | Read review
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