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The Grand Mark Prague

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The Grand Mark Prague
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1,042 Reviews from our TripAdvisor Community

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Showing 713: English reviews
SUFFOLK
Reviewed 29 December 2015

Once again everything you could ask for in a hotel. Would not dream of staying anywhere else when in Prague. Rooms immaculate with staff well motivated and smartly dressed at all times. Breakfast worth a special mention with just about everything you could possibly need to set you up for a days sightseeing in the city. I took along my...

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Helpful?
Thank MIKEYBLUESuffolk
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us. It was more than a pleasure for us learn that you had a “wonderful time” with us and overall fully enjoyed your stay from the breakfast, to the service of our team members to the location. We look forward to your next stay. Kind Regards, Karla...

Dublin, Ireland
Reviewed 28 December 2015 via mobile

My stay in the Mark luxury hotel Prague was very enjoyable. The hotel itself was beautiful and I could not fault my room, it was clean and cosy. The food was incredible, I'd definitely recommend the steak! The location was perfect, the hotel is very central and close to the city's attractions. The staff in the hotel couldn't have been...

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Helpful?
Thank DeirdreBehan
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, We are glad that you enjoyed your stay at The Mark so much. There is nothing like reading that our guests appreciated our service as we consider warm and professional customer service our top priority. We are looking forward to your next stay. Kind regards, Karla Kutláková Rooms Division Manager

A TripAdvisor Member
Level Contributor
2 reviews
Reviewed 24 December 2015 via mobile

Travelling from Budapest we booked on the way and were extremely happy what we got. Firstly the dinner was exceptional. Definitely 5 star all the way. Top choice of a bottle of wine to complement the dinner. Breakfast the following morning was not to disappoint with what seemed like a 100 selections including a chocolate fountain. We stayed there for...

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Thank A TripAdvisor Member
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, Thank you for your positive feedback. With pleasure we have read your comments on our hotel and we honestly believe your experience represents a true example of so many of our satisfied guests. We are very happy to read you have enjoyed our hotel in general. With warmest regards, Karla Kutláková Rooms Division Manager

Brisbane, Australia
Reviewed 21 December 2015

We had a long day of hard travelling and arrived at this oasis . Well located near the Opera House entry to the old city , old world charm in a well maintained modern setting . We had a family room , roomy and luxury , chocolates fruit on arrival , why aren't all hotels like this ?

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Thank Michael S
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear guest, Your review of your recent stay at The Mark is greatly appreciated not only by all our staff but surely also by the Trip Advisor readers. We are looking forward to your next visit. Thank you very much for your stay. Kind regards, Karla Kutláková Rooms Division Manager

Heelsum
Reviewed 19 December 2015 via mobile

Very nice good looking hotel in middle of centre. Suite was great and very clean. Bar was very good including tge quality of the barmen. I used also the shoepolish service, that was great- put your shoes outside at night at your door, next morning early polished again in nice bag. Hotelbtaxi is great, luxury car and exceplent. Place to...

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Thank Alexander H
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Alexander, Dear Guest, Thank you for sharing your experience from your recent stay with us. It was more than a pleasure for us learn that you had a “nice time” with us and overall fully enjoyed your stay from the room, to the shoe shine service. We look forward to your next stay. Kind Regards, Karla Kutláková Rooms Division...

Mbabane, Swaziland
Reviewed 19 December 2015 via mobile

As a first trip to Central Europe I had no preconceived notion of Prague - it was a beautiful revelation. Adding to the enjoyable time I had there was the Mark Luxury! I do not normally stay in five star hotels, so purely from a novice perspective, I would say it was one of the best hotels I've stayed in....

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Thank loloSwaziTravels
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, Thank you for sharing your review. We are happy to discover that you enjoyed your time in Prague and our hotel made a certain contribution to it. We would be pleased to welcome you back in the future. Kind Regards, Karla Kutláková Rooms Division Manager

Ipswich, United Kingdom
Reviewed 18 December 2015

This is a top quality medium sized hotel offering excellent service at all levels. It is well placed for walking to the various tourist haunts with the centre of the old town less than a 10 minute walk away. The buffet breakfast had everything from bacon and eggs to a chocolate fountain and was available until 11am. I have no...

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1Thank LRC01
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, We are very happy to read that you have enjoyed your stay at our hotel The Mark and we would like to thank you for spending your time and sharing your experience with other travelers. Kind Regards, Karla Kutláková Rooms Division Manager

Mbabane, Hhohho, Swaziland
Reviewed 17 December 2015 via mobile

This hotel exudes a quiet sense of luxury. Nothing excessive, but understated class. Whilst the room and bathroom we stayed in weren't large, they were nicely appointed, & the underfloor heating in the latter was a treat. The range of breakfast dishes - pastries, cheeses, cold meats, dairy, breads, plus the cooked buffet items - was amazing. A full range...

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1Thank Steve H
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us. It was more than a pleasure for us learn that you had a “wonderful time” with us and overall fully enjoyed your stay from the breakfast, to the service of our team members to the location. We look forward to your next stay. Kind Regards, Karla...

Istanbul
Reviewed 17 December 2015 via mobile

Excellent hotel in a very central location very close to all the main Christmas markets and shopping district . Dinner in le grill restaurant was fantastic and excellent value. Staff were extremely helpful and professional. Free up grade on arrival. Will be back.

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Thank dellersc
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest,¨ We are very happy to read that you have enjoyed your stay at our hotel The Mark and we would like to thank you for spending your time and sharing your experience with other travelers. Kind Regards, Karla Kutláková Rooms Division Manager

Thessaloniki, Greece
Reviewed 16 December 2015

The hotel is great , we stayed for 4 nighst beginning of December. The rooms and public areas are exactly as you see them on photos. We got an upgrade at check in which was greatly appreciated and made our stay even more magical. The staff makes you feel at home always polite and discreet. Did not try the buffet...

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Helpful?
Thank Katerina_V
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, Thank you for sharing your review. We were pleased to read that You were happy with your stay at our hotel and we highly appreciate your kind comments in regard to the services provided. All of them we value as they help us to identify our guests’ needs, expectations and requirements. Kind Regards, Karla Kutláková Rooms Division Manager

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Grill Restaurant
Le Grill Restaurant
Cuisines: European, Central European, International
Two Steps Bar
Two Steps Bar
Cuisines: Bar, International, European, Pub, Czech, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Mark Hotel is situated within a stunning Neo-Classical building, just a few minutes' walk from the Old Town Square. With its 75 large and beautifully appointed rooms, many of them suites, the hotel offers timeless elegance with tasteful contemporary features, furnishings and fittings. To complete the feeling of luxury, the majority of the guestrooms feature a separate bedroom and spacious living area including fitted kitchenette. The Le Grill Restaurant, Two Steps Bar and the hotel's unique private garden with its baroque fountain, offer central Prague's best possible setting for you to relax, enjoy great food and celebrate your special occasion. ... more   less 

Additional Information about The Grand Mark Prague

Address: Hybernska 1002/12, Prague 110 00, Czech Republic (Formerly The Mark Luxury Hotel)
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Price Range: $261 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Mark Prague 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Kempinski Hybernska Hotel Prague
Hotel Style:
#10 Business Hotel in Prague
#34 Romantic Hotel in Prague
#35 Luxury Hotel in Prague
#38 Family Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mark Prague staff and other travellers.
14 questions
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Questions? Get answers from The Grand Mark Prague staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with balconies offer the cityscape views.”
 of 5 bubbles MrsWigan, 22 Feb 2017 | Read review
“Join LHW for a room upgrade and free breakfasts.”
 of 5 bubbles tonysZ8100RI, 16 Feb 2017 | Read review
“Best rooms on the high floor levels”
 of 5 bubbles cecastella, 25 Jan 2017 | Read review
“Every room is good I believe.”
 of 5 bubbles Odd_Arne, 17 Jan 2017 | Read review
“The standard rooms are not big and quite average. The pictures listed are of the suites and are a bit misleading.”
 of 5 bubbles regulartraveler2017, 16 Jan 2017 | Read review
5 of 5