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2017-12-25 2017-12-26
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    Sheraton Prague Charles Square Hotel

    Zitna 561/8 | P.O. Box 756, Prague 1, 111 21, Czech Republic
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    2017-12-25 2017-12-26
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    Traveller (477)
    Room & Suite (366)
    Dining (68)
    Overview
    • Excellent44%
    • Very good37%
    • Average14%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “the club lounge” (80 reviews)
    “spg platinum” (18 reviews)
    “duplex suite” (19 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 25Dec 26
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,624)
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    1 - 5 of 1,152 reviews

    Reviewed yesterday

    Good and clean hotel. Located within walking distance of the city centre and public transport. Hotel staff is very nice and helpfull if needed. Didnt have breakfast in the hotel but nearby at a bakery. Did enjoy a drink in the hotel bar was good...More

    Review collected in partnership with this hotel
    Thank Jackie K
    Response from Jürgen S, Front Office Manager at Sheraton Prague Charles Square HotelResponded today

    Dear Jackie, thank you for your review. It is a pleasure to read that you have enjoyed your stay with us. I will forward your comment regarding the cocktail prices to our F&B management team. Thank you for the input. Looking forward welcoming you back...More

    Reviewed 2 days ago via mobile

    Arrived early at the Sheraton and were greated warmly by the staff who were apologetic that our room wasnt ready (we arrived 3 hours early so wasnt expecting it to be) and they let us leave our bags and gave us tips on where to...More

    Thank Mat P
    Response from Jürgen S, Front Office Manager at Sheraton Prague Charles Square HotelResponded yesterday

    Dear Mat, thank you very much for your detailed feedback about your stay with us. We are delighted to hear that you have enjoyed our Duplex Suite. The sauna is indeed textil free and the whirl pool has to be booked in advance as the...More

    Reviewed 2 days ago

    The location is good, People is Kindly and friendly , Breakfast also good , but little bit cloudy, Reasonable price for this room , Next time in Prague , I would choose to stay here again. I would also recommend to my friend to stay.

    Review collected in partnership with this hotel
    Thank le0wang
    Response from Jürgen S, Front Office Manager at Sheraton Prague Charles Square HotelResponded 2 days ago

    Dear le0wang, thank you for your kind words. We are happy that you have been satisfied with us and we cannot wait to welcome you back again. With kind regards, Juergen Front Office Manager

    Reviewed 3 days ago

    Its hard to explain the story. I am totally positive out if idea how to provide information. The Sheraton Prague did my day on every single minute I had stay there. Amazing club lounge service, Amazing comfortable rooms. Staff helping on every single item/request. I...More

    Review collected in partnership with this hotel
    Thank Stanislav R
    Response from Jürgen S, Front Office Manager at Sheraton Prague Charles Square HotelResponded 2 days ago

    Dear Stanislav, thank you very much for your feedback here on Tripadvisor. It was a pleasure to have you and your family as our guests. We are looking forward welcoming you back soon. S pozdravem, Juergen Front Office Manager

    Reviewed 3 days ago

    I like the Hotel very much. I stay several time year there for business reason. All rooms I had during the last 12 month were really quiet. And this staying in the middle of the city centre. Very friendly staff at the reception. During rain...More

    Review collected in partnership with this hotel
    Thank Uwe S
    Response from Jürgen S, Front Office Manager at Sheraton Prague Charles Square HotelResponded 2 days ago

    Dear suw44, we are delighted that your stays throughout the year have been satisfying. Thank you for the feedback regarding the umbrellas. I will take a look at it immediately. In case there will be an issue at any stay, do not hesitate to get...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$142 - US$408 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Spa Hotel in Prague
    • #90 Business Hotel in Prague
    • #129 Luxury Hotel in Prague
    • #193 Romantic Hotel in Prague
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, Ctrip TA, Expedia, Orbitz, Booking.com, getaroom.com, Priceline, Hotwire, Travelocity, Cancelon, TripOnline SA and HotelQuickly so you can book your Sheraton Prague Charles Square Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Czech Republic >
    • Bohemia >
    • Prague >
    • Nove Mesto (New Town)
    • Also Known As
    • Sheraton Prague
    Add Photo Photos
    Traveller (477)
    Room & Suite (366)
    Dining (68)
    Hotel & Grounds (331)
    Bathroom (43)
    Business Centre & Event Rooms (12)
    Family and Play Areas (1)
    Nearby
    Nove Mesto (New Town)
    Nearly 700 hundred metres long, Wenceslas Square
    represents the most frequent and buzzing crossroads of
    the city. The National Museum in the upper part of the
    square watches over your spending spree in countless
    shops and retail stores lining the entire square,
    which ends at Na Příkopě, the most famous shopping
    street. When tired or broke, you can explore the
    city's underpasses, which can take you to the Old Town
    ...More
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    Ask a question
    Questions & Answers
    Grace B
    7 December 2017|
    AnswerShow all 9 answers
    Response from Jürgen S | Property representative |
    Dear Grace, this depends on the kind of kitchen you prefer and if you prefer fine dining, international, local or a different kind of kitchen. Our concierge George and Claire will be happy to assist you with... More
    0
    Votes
    Google Translation
    Grace B
    28 November 2017|
    AnswerShow all 11 answers
    Response from Jürgen S | Property representative |
    Dear Grace, The Christmas market on Namesti Miru is two tram stops away. It is cozier than the big ones in the city center. The one in the city center are 5 - 15 minutes walking. Depends on which one you prefer. Best... More
    1
    Vote
    Google Translation
    sken1984
    9 November 2017|
    AnswerShow all 10 answers
    Response from Jürgen S | Property representative |
    Dear Sken1984, there are several options to get to our property. The easiest way is to take a hotel limousine, taxi or uber right infront of the airport. The cost is around 600 - 800 kc. Public transportation is also an... More
    0
    Votes
    Room Tips
    "I would like to recommend 605 room number."
    Read review
    "The bed is very big and confortable. The bathroom is very big too."
    Read review
    "maybe some external views"
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    "Ask if you can have one of the refurbished rooms."
    Read review
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