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Sheraton Prague Charles Square Hotel

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#154 of 668 Hotels in Prague
Certificate of Excellence
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Sheraton Prague Charles Square Hotel
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1,393 Reviews from our TripAdvisor Community

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Showing 989: English reviews
Virginia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW via mobile

Nice contemporary hotel room with wonderful bath. The bed was very comfortable and great pillows. Very reasonable price and a good central location. I was pleasantly surprised by the accommodations and would absolutely recommend this hotel. I was in Prague to visit my daughter who was studying abroad for the semester. I chose this location because it was part of... More 

Helpful?
Thank EMCH05
Boise, Idaho
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 days ago NEW

I recently stayed 3 nights at the Sheraton Charles Square and was more than pleased. I was a little weary after reading some mixed reviews, and I realized sometimes people have bad experiences out of the norm, but here is the true low-down. 1. It is quite a bit cheaper than many hotels of this caliber in the area. 2.... More 

Helpful?
Thank pikagrass
tokyo
Level Contributor
265 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 days ago NEW

My partner and I were on a six-week trip in Europe by high-speed trains beginning in Spain and including Prague. This hotel is a nice, clean, safe choice in Prague. We taxied to the main tourist area without difficulty. I can't recall the hotel food which means it is nothing to write home about, but found good restaurants within walking... More 

Helpful?
Thank warren D
Jürgen S, Front Office Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Warren, thank you for sharing your feedback here with us. It was a pleasure to have you and your partner as our guests. Have a safe ongoing journey and we do hope you will visit us soon again. Best regards, Juergen Stiegler Front Office Manager More 

St. Petersburg, Russia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

Front desk attendant Monika is a great person and high class professional in hotel business . She was very friendly . Explained us every detail we needed. Sheraton should be proud of her . Bravo Monika ! Thank you

Helpful?
1 Thank amg55cl
Jürgen S, Front Office Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear amg55cl, thank you very much for your review here on TripAdvisor. We are happy that you have been satisfied with us and especially with Monika. I have forwarded your comment to our colleagues and we will be happy welcoming you back in the nearby future. With kind regards, Juergen Stiegler Front Office Manager More 

Nairobi, Kenya
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago

The Hotel is a 3 star at best! Lobby is small and basic. Rooms were large though sparsely decorated. Staff were helpful. The 'junior suite' is only marginally larger than the deluxe room we had. they have a single lift going to all the rooms.

Helpful?
1 Thank SJS5900
Jürgen S, Front Office Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear SJS5900, Thank you for your review on TripAdvisor. We are sorry that you had this impression of our hotel. We are glad that you liked the size of our rooms. Our property consists of 4 heritage protected residential buildings which are accessible through 3 elevators. The standard guest room has 24-28 m² in average and the Junior Suite is... More 

Bayonne, New Jersey
Level Contributor
365 reviews
193 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 2 weeks ago via mobile

The hotel was easy to get to by Uber and very well priced. It is a short walk to many parts of town and located on a quieter street. It is across the street from the Beer Spa and near a large mall. The check in staff are very friendly and the suite rooms are large and modern. I would... More 

Helpful?
Thank Lewis C
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Lewis C, Wow ! We are so happy everything worked out well for you. Thank you so much for choosing to stay with us. We very much appreciate your kind compliments and we would love to have you again. If there is anything I could do to assist in your future reservations, please do not hesitate to contact me... More 

Bay Area, CA
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

This property is in a building that is older then many of the other chain hotels in Prague, but this only adds to the charm. The rooms are large, the beds comfortable and our room had a huge, deep bathtub. It was luxurious!. The food in the restaurant was very good with a breakfast that is outstanding. The staff was... More 

Helpful?
Thank BayArea_CAWanderer
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear BayArea_CAWanderer, We truly appreciate you were taking the time to provide us such a valuable feedback about your recent experience at Sheraton Prague Charles Square Hotel. I am delighted to learn you enjoyed every aspect of stay and it makes me so happy to hear such a nice comments about our staff. Your compliments are gratefully received and I... More 

Redmond, Washington
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

Good sized rooms, comfy bed and great customer service. Easy access to the metro and all the sights. The executive club lounge has tasty treats. With good humor, I enjoyed seeing the no swimsuit sign on the sauna. When in Prague, do as the Prague citizens do.

Helpful?
Thank Jenny-Jetset
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Jenny-Jetset, We appreciate the time you took to share your experience following your stay with us and the entire team of staff are grateful for your commentary. Your comment has honestly made my day. We are very happy to learn that our Sheraton Prague Charles Square Hotel met your expectations and we very much hope to meet you again... More 

Ohio
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago

We had a wonderful experience with this hotel. Staff was friendly and very helpful. Concierge helped us with everything from access to the lounge, recommendations for things to see and places to eat, and even helped us make reservations and organize our transportation when we were ready. The rooms are spacious for European standards and VERY clean. If it's in... More 

Helpful?
Thank SocioKathy
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear SocioKathy, We greatly appreciate the thoughts you have shared from your recent experience at Sheraton Prague Charles Square Hotel. I am very pleased to know that you thoroughly enjoyed your most recent stay with us and would like to thank you so much for letting us know how impressed you were with the service received. I will definitely make... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Beautiful room with excellent acoustic isolation clean and fully equipped Bed is king size very cool Staff is very kind and highly skilled breakfast is royal ! Fresh products and various choices miam miam

Helpful?
Thank Belhassen B
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Belhassen B, Wow ! Your recommendation is greatly appreciated. Thank you so much for your very nice review following your recent stay at Sheraton Prague Charles Square Hotel. It is very pleasing to read that you had such a wonderful experience and I will definitely not miss the opportunity to share your kind words with my colleagues. Please come... More 

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the edge of Prague's Old Town and New Town, the Sheraton Prague Hotel offers 160 comfortable rooms including 38 spacious suites. Guests can enjoy complimentary access to sauna and 24/7 fitness centre, as well as free High Speed Internet Access at the Link at Sheraton located in the lobby. The French Brasserie Délice offers delicious meals made from fresh seasonal products and genuine five star service. ... more   less 

Additional Information about Sheraton Prague Charles Square Hotel

Address: Zitna 561/8 | P.O. Box 756, Prague 1, 111 21, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town)
Price Range: $118 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Prague Charles Square Hotel 5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Sheraton Prague
Hotel Style:
#28 Spa Hotel in Prague
#91 Business Hotel in Prague
#129 Family Hotel in Prague
#135 Luxury Hotel in Prague
#194 Romantic Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Prague Charles Square Hotel staff and other travellers.
13 questions
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Questions? Get answers from Sheraton Prague Charles Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a tub.”
 of 5 bubbles BayArea_CAWanderer, 10 Nov 2016 | Read review
“I guess there are hardly any option as most of the rooms are inner court yard facing”
 of 5 bubbles MilindKshirsagar, 26 Oct 2016 | Read review
“Recommend contacting the hotel prior to arrival and discussing your desires for a street view or inside view.”
 of 5 bubbles Room1413, 25 Oct 2016 | Read review
“Fairly quiet neighborhood so any room should be good”
 of 5 bubbles RMaturu, 18 Oct 2016 | Read review
“Rooms to rear are quieter but lack a view”
 of 5 bubbles _cplamont121, 18 Oct 2016 | Read review
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