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The Charles Hotel

873 reviews
#251 of 646 Hotels in Prague
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Traveller (249)
Room & Suite (259)
Dining (45)
Overview
  • Excellent41%
  • Very good37%
  • Average12%
  • Poor4%
  • Terrible6%
Travellers talk about
“great location”(113 reviews)
“painted ceiling”(12 reviews)
“jazz bar”(6 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
4.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (873)Write a Review
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All reviewsgreat locationpainted ceilingjazz barmodern bathroomold townmala stranamini barearly hoursbreakfast roomnoisy at nighthigh ceilingslovely hotelstreet noisecity breakbeautiful roomprague castlecold meats
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311 - 315 of 585 reviews
Reviewed 31 July 2014

We stayed at the Charles Hotel for three nights in May. The location is just round the corner from the Charles Bridge, it's very centrally located. The room was clean, and the breakfast was excellent - plenty of choice to fill up on and keep...More

Thank MadameGateaux
Response from TheCharlesHotel, Operation Manager at The Charles HotelResponded 9 August 2014

Dear MadameGateaux, we are very please to get such feedback from top contributors like you and we are happy to see our clients satisfied! It is great that you recommend us to others and we hope to greet you on your next journey to our...More

Reviewed 30 July 2014

Let me start by explaining that i have been to over a dozen cities across various continents in the last couple of years. And i can confidently say that staying in The Charles was one of the best experience in terms of convenience, ease and...More

4  Thank Sameer3014
Response from TheCharlesHotel, Operation Manager at The Charles HotelResponded 9 August 2014

Dear Sameer, well, we could hardly wish better review...it is very kind of you that you shared experience with our other clients. Seems we did our job well and made your time better - the most important. Thank you very much. Kind regards from Prague,...More

Reviewed 27 July 2014

Great location and value. Samir (person at reception) was extremely helpful, friendly, and provided excellent customer service. He gave us great recommendations for tours and exchange money location. The room was spacious for European standards. The washroom was also spacious and newly renovated. Highly recommend...More

Thank LeoGeno
Reviewed 23 July 2014

My husband and me booked the room while traveling around Czech Republic (mostly driving). I have received a mail that certain problems occurred in holding the prepayment by the hotel. I have provided another credit card details (it should be noted that all cards were...More

2  Thank Nastyun4ic
Response from TheCharlesHotel, Operation Manager at The Charles HotelResponded 25 July 2014

Dear Sir / Madam, I am sorry to have state that your review is irrelevant and rating given is highly unfair. We made no mistakes in your reservation and you have not stayed in our hotel - we would rather expect your respect as we...More

Reviewed 7 July 2014

I was very impressed with the service i received for the whole time i stayed in this hotel. Samir was such an accommodating and helpful person. The other staff weren't quite as friendly, but he outshone them. The hotel itself was perfectly located for us...More

2  Thank ElleForder
Response from TheCharlesHotel, Operation Manager at The Charles HotelResponded 25 July 2014

Dear Elle Forder, thank you very much for your review. We are all very glad to read that you were satisfied in our hotel and hope to meet you again on your next visit of our historic city. Best regards from Prague, Zuzana Saskova Operation...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Airport Transportation
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$60 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#194 Luxury Hotel in Prague
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$60 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#194 Luxury Hotel in Prague
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (249)
Room & Suite (259)
Dining (45)
Family and Play Areas (1)
Nearby
Mala Strana (Little Quarter)
Malá Strana is one of the oldest and the most
beautiful neighbourhoods in the city. Nestled
underneath Prague Castle it was once a part of the
Kings route taken by future kings on their way to
coronation - originating in the Old Town, crossing
Charles Bridge and leading to Saint Vitus Cathedral.
Cobblestone streets are lined with picturesque
medieval houses, remarkable palaces, churches, kitsch
...More
Questions & Answers
Ask a question
janeclayton
21 September 2017|
AnswerShow all 6 answers
Response from Alan S | Reviewed this property |
There is liquid soap in a bottle for washing hands and face. Also a bottle of shampoo in the shower. It is pretty basic but satisfactory.
1
Vote
lydNoble
3 August 2017|
AnswerShow all 5 answers
Response from Alan S | Reviewed this property |
I don,t know if the hotel provides cots - our need for cots ended 20 years ago! However, they are very helpful in any way they can so I should send then an e-mail to get a definitive answer. The hotel is in a very old (but... More
1
Vote
kalebtay
1 May 2017|
AnswerShow all 10 answers
Response from CathyG1984 | Reviewed this property |
£40.00 to and from airport and approx 20 mins. We pre booked the taxi uing the link on the Easyjet site. When we were picked up the driver gave us discount vouchers.. free walking tour etc
1
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Room Tips
"Rooms on the side street will be quieter"
Read review
"No lift access to the top floor"
Read review
"We stayed in 307 facing the side street, which was quieter than the main street."
Read review
"207 has a great ceiling"
Read review
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