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Vienna House Diplomat Prague

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Vienna House Diplomat Prague
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1,398 Reviews from our TripAdvisor Community

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Showing 700: English reviews
Reviewed 2 days ago NEW

Located only 2 or 3 subway station from the main cultural and tourist attraction, this modern hotel offers very good facilities and services at a very good descent price for that level. The breakfast is a highlight with an endless choice of hot and cold food. The rooms are very clean and comfortable and the hotel is very quite. The...

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Helpful?
Thank JeanBaptisteGuy
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Mr. Guy, what a wonderful review, thank you. I am very happy to hear that our staff and service met your needs and expectations. We truly appreciate your business and your trust in Vienna House by Diplomat. Your review will be shown to our staff so they can gain positive energy from it. We look forward to welcoming you...

Reviewed 3 days ago NEWvia mobile

The hotel is very well located, close to the underground. Hotel staff is very friendly, especially a girl who helped me with my shirt. I don't remember her name. The decoration is a little bit old fashioned.

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Helpful?
Thank Borj Y
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Borj, thank you for your positive comments. I am so glad to hear that you enjoyed your stay with Vienna House by Diplomat! Our team will be glad to read about your positive experience. Locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property so well...

Orbassano, Piedmont, Italy
Reviewed 2 weeks ago

I stayed 2 nights in Diplomat Vienna house , it wasn't a vacation but I ve been there for a 2 days meeting so I can also talk about the organization of the hotel regarding meetings and events. What should I've to say ? It has been great , really fantastic . The hall was perfect for my need ,...

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Helpful?
Thank Stefano D
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Mr. Stefano D., Thank you very much for choosing our hotel for your meeting and event and for your great review. I very appreciate your words of praise and I am happy that we could contribute to make your business trip to Vienna House Diplomat Prague a great experience. It was our pleasure to host you. I will share...

Palo Alto, California
Reviewed 2 weeks ago

I was here for a meeting which actually took place at the Army Club. I decided to stay here as I would not have to pay in advance, but just use a credit card. The hotel has a surprisingly large number of rooms and guests. Internet was OK; I hope it was secure. I was disappointed in the breakfast. There...

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Helpful?
Thank Lividdavid
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Mr. David Livid, thank you very much for taking the time to write us your detailed comment and constructive feedback about your recent stay in Vienna House Diplomat Prague. Your comment shows us that we are on the right track but also where we can make improvements. This means a lot to my team and me. With regards to...

Winter Park, Florida
Reviewed 3 weeks ago

We were on a tour with a group so we did not pick this hotel but we loved it! It is so conveniently located-restaurants and subway to the old city in walking distance. Friendly staff, clean & comfortable rooms, and delicious & generous breakfast buffet. Hoping to return to Prague someday and would definitely stay there again.

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Helpful?
Thank Sheldon464
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Mr./Mrs. Sheldon, Thank you very mcuh for the great review of our hotel! We very appreciate it. The satisfaction of our guests is our ultimate goal. I am very happy that you enjoyed your stay, particularly our delicious breakfast. I will share your nice words with my team and we all looking forward to your next visit. With kind...

Reviewed 3 weeks ago

I made booking through ba.com. After couple of days, I called and spoke with George (who works 3 days a week), very helpful and allocated room as I wanted. Hotel is close to metro station and not far from airport and all atrracton places. I deal place to stay. Upon check in, lady receptionist was very helpful and friendly. Allowed...

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Helpful?
1Thank Rashid S
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Mr. Rashid S., Thank you very much for writing us such a detailed and nice comment about your stay at Vienna House Diplomat Prague hotel. We are very happy to read your positive review and we are glad that we could contribute to make your trip to Vienna House Diplomat Prague a great experience. I will share your nice...

Reviewed 3 weeks ago via mobile

I go to the diplomat quite regularly for business. Staff is quite nice. Breakfast is splendid. Rooms (especially the new ones) are nice clean and large. Wifi works well every where and is free. Gym is good. Spa and sauna also. The bar is well attended which makes it nice. Next to the metro. Many restaurants in the neighborhood. Priced...

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Helpful?
Thank Jean-pascal D
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Mr.Jean-Pascal, big thank for your nice review and comments about our hotel. Your satisfaction and delight is our ultimate goal and I very appreciate your loajality to our hotel. Me and my team will always do our best to make your stays special. Thank you once again and I am looking forward to welcoming you back soon. Yours sincerely,...

Reviewed 3 weeks ago via mobile

Reading the other reviews makes me think I have gotten a renovated room. Very convenient, clean and nothing fancy. Very good value for business guests. Close enough from and to the airport for frequent travelers. 10 minute drive.

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Helpful?
Thank ZuchtzeVlaigen
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Mr. Zuchtze, Thank you for your review of our hotel. We are glad to read that you enjoyed your stay and hope to see you again very soon. Sincerely, Marek Palenik General Manager

Reviewed 4 weeks ago via mobile

We stayed here recently for 4 nights. About 15 mins from airport by taxi. After reading a few dodgy reviews I was a little worried but there was no need to be. Right beside the metro which is so easy to use and very cheap . 3 stops to old town. You can buy tickets at the hotel which we...

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Helpful?
Thank pixi k
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear "Pixi K.", big thank for your kind review and comments about our hotel. Your satisfaction and delight is our ultimate goal. I am proud of my team that managed to make your stay special. I will definitely share your comments with all of them, espeacially your satisfaction with our delicous breakfast buffet. Thank you once again and I am...

Brighton, United Kingdom
Reviewed 1 November 2016 via mobile

I stayed for business recently at the Vienna Diplomat Prague, a mid-range hotel close to the Metro to explore the City. Just 20-mins from the airport, the free WIFI throughout is excellent and food a good standard. Can highly recommend the Diplomat burgers! The hotel is rather dated, rooms & public spaces lacking modern flair but adequate for the price....

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Helpful?
Thank NFGS
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Guest, Thank you for staying with us and taking the time to share your feedback about your recent stay at Vienna House Diplomat Prague. I am very happy to read that you enjoyed our burgers at our Cafe & Restaurant Klimt. We hope to welcome you back to our hotel very soon! Yours sincerely, Marek Palenik General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Vienna House Diplomat Prague Restaurant
Vienna House Diplomat Prague Restaurant
Cuisines: European, Czech, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The 4-star Diplomat Hotel Prague is one of the largest hotels in Prague. It is renowned for its excellent conference and event facilities. Surrounded mainly by diplomatic residences and its location close to Prague castle, to the historical city centre and to the international airport, the hotel constitutes the perfect place for business as well as individual city travellers. ... more   less 

Additional Information about Vienna House Diplomat Prague

Address: Evropska 370/15, Prague 160 00, Czech Republic (Formerly Diplomat Hotel)
Region: Czech Republic > Bohemia > Prague > Praha 6
Price Range: $53 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna House Diplomat Prague 4*
Number of rooms: 398
Reservation Options:
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Also Known As:
Diplomat Hotel Prague
Golden Tulip Prague
Hotel Style:
#140 Business Hotel in Prague
#178 Luxury Hotel in Prague
#203 Romantic Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Vienna House Diplomat Prague staff and other travellers.
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Questions? Get answers from Vienna House Diplomat Prague staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to metro station...”
 of 5 bubbles 860rashids, 14 Nov 2016 | Read review
“Ask for a room in a quiet part of hotel if you are a light sleeper”
 of 5 bubbles annemarielisalouise, 31 Oct 2016 | Read review
“In some rooms the floor carpet needs redoing-it is too wrinkled and feels likes it badly needs to be yanked out and glued back properly!”
 of 5 bubbles 29edgark, 28 Oct 2016 | Read review
“Rooms facing front of hotel, south facing, are best.”
 of 5 bubbles ausdavid2016, 3 Oct 2016 | Read review
“large rooms”
 of 5 bubbles violaa919, 18 Sep 2016 | Read review
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