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Vienna House Diplomat Prague

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1,395 Reviews from our TripAdvisor Community

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There are newer reviews for Vienna House Diplomat Prague
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Showing 698: English reviews
sheffield
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 November 2012

Fantastic customer service and really helpful staff. Also the location is extremely convenient, being right by a metro station and so it is easy to get about. The rear of the hotel and lower floors do have very dull view but high up is good. Go for room 861 if your budget stretches that far.

Helpful?
1 Thank msw555
Vilnius, Lithuania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 November 2012

Stayed in in middle of October 2012. It was business trip, so the location for it was OK, metro next to the hotel, 3 stops to the Prague old Town. Room was nice, but not perfect, noticed some mould in the corner of the bath while having a bath. All the rest was clean and tidy. I would suggest to... More 

Helpful?
Thank piranija
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear valued guest, I would like to thank you for taking the time to share you feedback about your recent stay at Diplomat Hotel Prague with us and future guests. All comments we receive are taken extremely serious, and I can assure you that the points mentioned in your remarks have already been shared with the management team in order... More 

Bristol
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 November 2012

Had a plesant stay at this hotel. My partner and I stayed for three nights at the begining of October 2012. We reserved a superior room but they had run out so they upgraded us to a suite instead. It is a bit dated but it was very clean and the staff was very helpful. The food in the CD... More 

Helpful?
1 Thank cathyfifi
Rennes, France
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 November 2012

We stayed in this hotel 5 nights on December 2011-January 2012, i.e New Year's eve, as part of our family travel to Eastern Europe countries. We rented private car from airport, and didn't take long to arrive at the hotel. The building is not new, neither the furniture and decoration, but it seems working properly. Check-in process is good. Staff... More 

Helpful?
7 Thank rennes_france
South Florida
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 November 2012

The Diplomat Hotel was obviously built during Soviet times. The lobby is pleasant but the rooms are exceedingly tiny. There were no luggage racks for two large suitcases so navigating a small room was very difficult. When we had to pay $10.00 for the use of a bottle of water to brush ones teeth it created a more negative image.

Helpful?
3 Thank PVWest
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 October 2012

We stayed at the hotel for two days as part of a groupon offer. The staff were very friendly and helpful both at reception and in the resturant and bar. The room was clean and a good size. We had a meal on the first night and although it was a set menu as it was part of the groupon... More 

Helpful?
1 Thank jesstravelling1989
Thornton Cleveleys, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 October 2012

After stopping at this hotel for 5 day on business I found it a nice , clean and friendly place to stay. I was very disappointed that wifi was not available in the rooms and was really limited to the lobby area for signal, also when the cleaners attend to the rooms they put a bottle of water on the... More 

Helpful?
Thank Kev197535
Dundee, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2012

I stayed here as part of the groupon deal for 4 nights in October 2012. First of all when we arrived at the hotel to check in we were told there was a refundable deposit of 1000czk to be paid incase we incurred any charges within our room! I was not very pleased about this as we were never told... More 

Helpful?
1 Thank 360rebecca360
Takamatsu, Japan
Level Contributor
96 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 22 October 2012

This hotel is very obvious when you catch the 119 bus from the airport. It towers beside a similarly imposing office block, and looks every bit the part of a modern 4 star hotel. Inside that image continues, and once you get through the slightly lacklustre staff at check-in (efficient? yes. friendly? not really), your room will continue to satisfy.... More 

Helpful?
Thank ShaneCoughlan
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear guest, I would like to thank you for sharing your feedback about your recent stay at the Diplomat Hotel Prague. All comments we receive are taken extremely seriously, your feedback helps us to continuously improve our service. I was most concerned to learn about the incident with the elevator during your stay and would like to ensure you that... More 

Liverpool, UK
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 October 2012

Good quality 4 star hotel convenient for visit to Prague. Being so big made it a little impersonal but the friendly and helpful staff more than made up for that. Easy to get to all the tourist spots, the metro is virtually next door and you can buy the tickets at reception. The castle is walk-able but there are major... More 

Helpful?
1 Thank Jeff_HLiverpool_UK

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Vienna House Diplomat Prague Restaurant
Vienna House Diplomat Prague Restaurant
Cuisines: European, Czech, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The 4-star Diplomat Hotel Prague is one of the largest hotels in Prague. It is renowned for its excellent conference and event facilities. Surrounded mainly by diplomatic residences and its location close to Prague castle, to the historical city centre and to the international airport, the hotel constitutes the perfect place for business as well as individual city travellers. ... more   less 

Additional Information about Vienna House Diplomat Prague

Address: Evropska 370/15, Prague 160 00, Czech Republic (Formerly Diplomat Hotel)
Region: Czech Republic > Bohemia > Prague > Praha 6
Price Range: $55 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna House Diplomat Prague 4*
Number of rooms: 398
Reservation Options:
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Also Known As:
Diplomat Hotel Prague
Golden Tulip Prague
Hotel Style:
#140 Business Hotel in Prague
#179 Luxury Hotel in Prague
#203 Romantic Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Vienna House Diplomat Prague staff and other travellers.
12 questions
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Questions? Get answers from Vienna House Diplomat Prague staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to metro station...”
 of 5 bubbles 860rashids, 14 Nov 2016 | Read review
“Ask for a room in a quiet part of hotel if you are a light sleeper”
 of 5 bubbles annemarielisalouise, 31 Oct 2016 | Read review
“In some rooms the floor carpet needs redoing-it is too wrinkled and feels likes it badly needs to be yanked out and glued back properly!”
 of 5 bubbles 29edgark, 28 Oct 2016 | Read review
“Rooms facing front of hotel, south facing, are best.”
 of 5 bubbles ausdavid2016, 3 Oct 2016 | Read review
“large rooms”
 of 5 bubbles violaa919, 18 Sep 2016 | Read review
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