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Hilton Prague

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#131 of 672 Hotels in Prague
Certificate of Excellence
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Hilton Prague
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4,586 Reviews from our TripAdvisor Community

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Showing 3,307: English reviews
Reviewed 4 September 2015 via mobile

Behemoth built in the end of the 90'. The looks is not so great, the food is to be expected in the hotel of this size. But rooms v comfortable, and the space ideal for big conferences. Nice swimming pool and nice staff. Everybody helpful and professional. Hilton

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Helpful?
Thank Monikicabiki
Dominika P, Guest Relations Manager at Hilton Prague, responded to this review

Thank you for choosing Hilton Prague during your recent visit to Czech Republic. I regret to learn that your stay did not completely meet your expectations, particularly the look of the hotel. Kindly note that we keep the condition of the hotel up to date and in line with our Hilton Brand Standards, therefore we constantly performing soft refurbishments which...

Sugar Land, United States
Reviewed 4 September 2015

This Hotel, from top to bottom, is TOP. Excellent desk assitance, very, VERY helpful guest assitance personnel ('bell persons'). Hotel has the 'Hilton' appeal, and it is at just "a 15 minutes walk" from the 'Prague Old Town' City Center. We were on the 8th floor and had breakfast at the 8th floor executive center, which, by the way, was...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gabriel R
Marketa S, Guest Relations Manager at Hilton Prague, responded to this review

Dear valued traveller, Thank you very much for staying at Hilton Prague Hotel and for sharing your kind words with other travellers. I was delighted to read that you enjoyed your stay in our property, especially the service provided by our staff on Executive Floors. Thank you for your recommendation and we are already looking forward to welcome you back!...

Portland, Oregon
Reviewed 3 September 2015

Large corporate style facility with large comfortable rooms. Just make sure that you know if you are booked at this property or Old Town Hilton. We made that mistake and it was embarrassing. This leads to an extra taxi ride.

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Helpful?
Thank RJpdx
Marketa S, Guest Relations Manager at Hilton Prague, responded to this review

Dear traveller, Thank you for choosing our property during your recent visit to Prague. We are very pleased to read that your stay was enjoyable and you found our rooms comfortable. We are looking forward to welcome you to Hilton Prague or Hilton Prague Old Town in the future. Sincerely Yours, Marketa Strnadova Guest Relations Manager

Glasgow, United Kingdom
Reviewed 3 September 2015

I have never reviewed on the site before however I felt on this occasion I would. Stayed at this hotel mid August. I was pleased that despite arriving early-roughly 12 noon- we were allowed to check in. The room was on the 6th floor and conveniently located. We were given a choice of room which was a nice touch. The...

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Helpful?
Thank Richard M
Marketa S, Guest Relations Manager at Hilton Prague, responded to this review

Dear Guest, Thank you very much for choosing Hilton Prague Hotel during your recent trip to Czech Republic and for sharing your comments with other travellers. I am very pleased to read that you enjoyed your stay at our property. We very much appreciate your valued comments and personal notes concerning your visit. I truly hope, we will have the...

Moscow, Russia
Reviewed 2 September 2015

I have broken my knee, walking with crutches so I came to Hilton Prague in this state, pretty visible. On the reception lady said I'll have the room near to elevators. Which technically was true - but it was an elevator for personnel only and I was kicked out from it by the employees when tried to use it. Besides...

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Helpful?
Thank i-kitsune
Marketa S, Guest Relations Manager at Hilton Prague, responded to this review

Dear Valued Guest, Thank you for staying at the Hilton Prague Hotel and for sharing your concerns with us! It is only through this valuable tool, which gives us the opportunity to gain first hand feedback about our performance, hence allowing us to monitor and further enhance our services by focusing on your needs as a guest in the hotel....

Louisville
Reviewed 2 September 2015

Hilton Prague is a fairly new hotel, but too large for my taste, also, the location was terrible. You have to either take a taxi, or subway, or tram to get into town. The area surrounding the hotel is not particularly safe. Buffet breakfast was amazing! nice shops in the hotel and the hotel décor was lovely. Staff at the...

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Helpful?
Thank Hope Y
Dominika P, Guest Relations Manager at Hilton Prague, responded to this review

Thank you very much for choosing the Hilton Prague Hotel for your stay. I do regret that you were not satisfied with the location of our hotel, however I was happy to read that you particularly enjoyed our traditional Hilton breakfast. Thank you also for your kind words about the hotel interiors and shops and for highlighting the service provided...

Geraldton, Australia
Reviewed 2 September 2015

We had a exec suite on the 8th floor, the exec. Area with food and drinks was exceptional as were the staff, the downfall was the aircond, did not get down very cool, and the rooms were quite noisy as the staff use the emergency access areas hence doors slam, overall a good experience however it needs a facelift to...

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Helpful?
Thank Henry D
Dominika P, Guest Relations Manager at Hilton Prague, responded to this review

Dear valued guest, I was pleased to read that the Hilton Prague hotel could be your home away from home during your recent visit of the Czech Republic. Thank you for praising the food at the Executive Lounge and for highlighting the service of our team members. I do apologise for the noise disturbance and for the issue with the...

Burlington, Canada
Reviewed 1 September 2015

Regular Hilton,,nothing special, over priced restaurants so eat elsewhere, very few sun chairs on garden deck,smoking everywhere.other than that good location,clean, nice staff. Can be long walk from elevator to room. Great gym ,pool, sauna.

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Helpful?
Thank HoopsterB
Dominika P, Guest Relations Manager at Hilton Prague, responded to this review

Thank you for staying with us during your recent visit of Prague. I was delighted to learn that you remained satisfied with the location, cleanliness and with the service of our team members. We are also happy that you did enjoy the time in our health club. However, please allow me to mention that the prices in our hotel are...

Reston, Virginia
Reviewed 1 September 2015

The Hilton Prague, not to be confused with the other Hilton Old Town, is a lovely large hotel with excellent staff and excellent restaurants. We ate the first night at the hotel restaurant as we arrived late. The duck was excellent, the prices reasonable and the service very good. The downside of the hotel is that it is not close...

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Helpful?
Thank JoAnn369
Dominika P, Guest Relations Manager at Hilton Prague, responded to this review

Dear valued guest, Thank you very much for taking the time to share your experience with other travellers. I was truly pleased that you enjoyed eating in our restaurant and that you remained highly satisfied with the service provided by our team members. However, I do regret that the location was not that convenient for you and that the street...

Bengaluru, India
Reviewed 1 September 2015

I stayed at this hotel for a week as part of a global conference that was being hosted by my company here. The very reason why this hotel was chosen as the conference venue was for its ability to host big conferences, with hundreds of executives who could attend and stay at this hotel with a great experience to take...

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Helpful?
Thank RSanthosh
EmmaB B, Guest Relations Manager at Hilton Prague, responded to this review

I am happy to hear that you had a relaxing and enjoyable weekend stay with us. I feel so honoured to read that we lived up to your expectations and that you enjoyed the attentive service. Delivering excpetional services to our guests is something we continually strive towards and I am thrilled to hear that we were able to provide...

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cloud 9 Sky Bar & Lounge
Cloud 9 Sky Bar & Lounge
Cuisines: Bar, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Prague is a perfect base to discover the beauties of Prague. It is located within walking distance to the city centre full of local attractions, shops and a lively night scene. Hilton Prague houses 3 restaurants and 2 bars including the 24-hour Cafe Bistro, CzecHouse Grill & Rotisserie with modern international cuisine and Czech specialties, offers panoramic views from its award-winning Cloud 9 Sky Bar & Lounge, the Zest Bar and 24-hour Room Service. Every morning you can enjoy a rich buffet breakfast at Atrium restaurant. All rooms provide high-speed internet access, with a choice of a wired or wireless connection (Fee applies). A state-of-the-art fitness centre with cardiovascular machines, an indoor swimming pool and a spa centre are at your disposal. Massages are available as well. This hotel offers 37 individual conference and meeting rooms as well as Congress Hall and a Hilton Grand Ballroom, the Hilton Prague Czech Republic hotel is the perfect choice to host any event, whether for business or pleasure. Hilton Prague Hotel was awarded: WORLD TRAVEL AWARDS 2015 - Czech Republic's Leading Hotel 2016 BUSINESS TRAVELLER MAGAZINE AWARDS 2016 - Best Business Hotel in Eastern Europe 2016 TRIPADVISOR CERTIFICATE OF EXCELLENCE 2016 - Certificate of Excellence, 6 years in a row BUSINESS DESTINATION TRAVEL AWARDS 2015 - Best Business Hotel, Czech Republic 2015 TTG TRAVEL AWARDS 2015 - Best Business and Congress Hotel in Czech Republic ... more   less 

Additional Information about Hilton Prague

Address: Pobrezni 1, Prague 186 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Price Range: $171 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Prague 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Hilton Prague Hotel Prague
Hilton International Prague
Prague Hilton International
Hilton Hotel Prague
Hotel Style:
#24 Spa Hotel in Prague
#60 Business Hotel in Prague
#80 Family Hotel in Prague
#102 Romantic Hotel in Prague
#112 Luxury Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Prague staff and other travellers.
54 questions
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Questions? Get answers from Hilton Prague staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for close to the lift”
PaulRaby, 19 Apr 2017 | Read review
“good location”
17avr2012, 5 Apr 2017 | Read review
“Avoid staying in this hotel”
561helenaa, 18 Mar 2017 | Read review
“Make sure you get reservations, the place fills up fast.”
Wdmcn, 18 Mar 2017 | Read review
“Ask for a room on the elevator side.”
395terryc, 13 Mar 2017 | Read review
5 of 5