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K+K Hotel Fenix

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#134 of 670 Hotels in Prague
Certificate of Excellence
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1 room 2 adults 0 children
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K+K Hotel Fenix
K+K Hotel Fenix
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1,594 Reviews from our TripAdvisor Community

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Showing 1,023: English reviews
Turin, Italy
Reviewed 2 weeks ago

The hotel is sited in the central area just minutes from the historic center. hotels and rooms a comfortable and quite. Only minus maybe the bathroom should be renewed. regarding restourant, breakfast is in average but in any case of quality and good offers of food

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Helpful?
Thank 83marcoi
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear 83marcoi, thank you for your valued feedback from your recent stay at our hotel and we are pleased to see you have enjoyed your experience with us. Looking forward to welcoming you back to one of the K+K Hotels soon. Sincerely Yours, Eliška Jehličková Hotel Manager

Bantry, Ireland
Reviewed 2 weeks ago

Nice hotel very clean, had trouble sleeping first night room so hot figured out the system and was fine second night, pink lights from strip joints outside were flashing all night which was annoying as curtains didn't close fully, great location walked everywhere, nice hotel would recommend

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Helpful?
Thank caroltD6223WH
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear caroltD6223WH, thank you for your valuable comments on your recent stay at our hotel and we are pleased to see you have had a comfortable stay in general. We hope to see you back to K+K Hotels soon again and in the meantime we remain with the best regards, Eliška Jehličková Hotel Manager

London
Reviewed 2 weeks ago

2. The service was HORRIBLE. No one spoke English. When I arrived, the receptionist didn't even say hi. When I ordered room service, and asked what was in the soup, the lady just read it off the menu in very bad English. I then asked again about it and she said 'read it'. 2. The cleaning staff were very rude...

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Helpful?
Thank annayavorskyy
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear annayavorskyy, thank you very much for taking your time to share your feedback from your stay at our hotel. Thank you especially for pointing out the areas for further improvements. We will do our best to extend the service quality especially in these issues. We will also work on improving of the staff attitudes at the front office as...

Trento, Italy
Reviewed 2 weeks ago

Client for 6 years and they called for me the police and after arrest for 8 hours they realized that where wrong and gives me an executive room all included that for my surprise was just the room and not the food as specked. So i had to pay 500€ for things included...

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Thank 325laurentiur
Saint Louis, Missouri
Reviewed 2 weeks ago

Very good location!! Gets a little sketchy at night, being on the same street as many strip clubs, but room was quiet, even facing the street, parking was secure, and everything was clean. I would recommend!

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Helpful?
Thank 397kenth
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear 397kenth, thank you for your very positive feedback from your recent stay at our hotel in Prague and we hope to see you back to K+K Hotels soon again! Sincerely Yours, Eliška Jehličková Hotel Manager

Paris, France
Reviewed 2 weeks ago

Nice hotel for a stay in Praha, either for business or for tourism. Very central location. Only WIFI connection was a problem : not able to work from the hotel during evening. I would go back the hotel for next personal life visit.

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Helpful?
Thank gba060713
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear gba060713, thank you for your kind feedback from your recent stay at our K+K Hotel Fenix in Prague and we hope to see you back to one of the K+K Hotels soon again. Sincerely Yours, Eliška Jehličková Hotel Manager

Pekin, Illinois
Reviewed 2 weeks ago

Excellent place to stay. I have stayed here on several trips. Once you learn the transportation system in Prague (which is simple to learn with only 3 metro lines...) you can get around easily. This hotel is located near both the Mustek and Museum metro stops. The customer service manager, Tereza, is simply the best in the business. On my...

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Helpful?
Thank Alan M
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear Alan M, thank you very much for your nice and positive feedback from your recent stay at our K + K hotel Fenix. We hope to see you back to one of the K+K Hotels soon again and in the meantime remain with the best regards, Eliška Jehličková Hotel Manager

Minden, Germany
Reviewed 2 weeks ago

Good Hotel close to Wenceslas Square. Some might be disturbed by the neighborhood, but no problems und not loud. One of the few hotels in the center with its own garage. Good restaurants and bars not far away

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Helpful?
Thank 663ralf
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear 663ralf, thank you for your nice and positive feedback from your recent stay at our hotel and we are pleased to see you have enjoyed your experience with us. Looking forward to welcoming you back to one of the K+K Hotels soon. Sincerely Yours, Eliška Jehličková Hotel Manager

Levallois-Perret, France
Reviewed 2 weeks ago

Well, the hotel was very good in general: kind staff, good room, beautiful, very well located. Nothing much to add. We paid and get what we expected...except for the last day. Travelled in couple, we were awaken in the morning around 8.30 am by the hotel staff wanting to get in the room. They could not so when we went...

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Helpful?
Thank Jeremops
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear Jeremops, thank you for taking your time to share your feedback from your recent stay with us at the K+K Hotel Fenix. I appreciate you have pointed out the positive impressions, but we will take especially the negative ones very seriously and take it as a lesson to improve our quality as much as possible. We hope to see...

Toronto, Ontario
Reviewed 2 weeks ago

Though the room was tiny but still it was well maintained and interior was presentable. However, I don't have any issue other than the air condition, as it was not working properly. But I have a serious concern about hotel staffs especially the Check in desk. They don't know how to smile I guess! Their attitude was rude/unfriendly, not helpful...

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Helpful?
Thank emon77_dhk
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear emon77_dhk, thank you very much for taking your time to share your feedback from your stay at our hotel. Thank you especially for pointing out the areas for further improvements. We will do our best to extend the service quality especially in these issues. We hope to see you back to one of the K+K Hotels soon again and...

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
This first class hotel, a remarkable architectural landmark, enjoys an excellent location in an upcoming lively area, just a few steps from lively Wenceslas Square, the "Golden City's" centre with all its wonderful sights, museums, shops and restaurants. As all K+K Hotels, it offers state-of-the-art amenities, elegantly furbished guest-rooms and combines contemporary interior design and the best of traditional hospitality. Free Wi-Fi in all guest rooms and public areas. Free access to the hotel's Business Lounge (PCs, printer and international newspapers). Free access to the Wellness Area with gym and sauna. Complimentary coffee and tea making facilities in the rooms. Complimentary downloads of over 3.000 International newspapers. ... more   less 

Additional Information about K+K Hotel Fenix

Address: Ve Smechkach 596/30, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Price Range: $113 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — K+K Hotel Fenix 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
k Hotel Fenix
k Hotel Prague
Hotel Style:
#26 Business Hotel in Prague
#68 Romantic Hotel in Prague
#72 Family Hotel in Prague
#115 Luxury Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from K+K Hotel Fenix staff and other travellers.
19 questions
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Questions? Get answers from K+K Hotel Fenix staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Before you ask for an upgrade, check the differences between the two types.”
 of 5 bubbles PaulTree, 23 Mar 2017 | Read review
“The 3rd floor is good.”
 of 5 bubbles Jose311, 19 Mar 2017 | Read review
“Avoid rooms adjoining the nightclub and try to get one at the back of the hotel”
 of 5 bubbles michieg121, 27 Feb 2017 | Read review
“I would imagine all rooms were of a high standard and comfort.”
 of 5 bubbles gregc38, 16 Jan 2017 | Read review
“Ask for a quiet room at the back of the hotel on a high floor.”
 of 5 bubbles V5736YPdavidp, 12 Dec 2016 | Read review
5 of 5