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EA Hotel Crystal Palace

355 reviews
#345 of 646 Hotels in Prague
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Traveller (91)
Room & Suite (29)
Dining (8)
Overview
  • Excellent18%
  • Very good46%
  • Average23%
  • Poor8%
  • Terrible5%
Travellers talk about
“wenceslas square”(23 reviews)
“walking distance”(10 reviews)
“shower screen”(2 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Room Service
Bar/Lounge
Concierge
Pets Allowed
4.0 Star Hotel
All hotel details
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (355)Write a Review
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All reviewswenceslas squarewalking distanceshower screenold townshort staybreakfast and dinnerminute walkbed and breakfastrooms are comfortablesmall roompavlovaeach morningclean hotelcity centresmall hotelprague castlemetro station
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1 - 5 of 155 reviews
Reviewed 1 week ago via mobile

Walls are so thin that you will hear everything, especially those cleaner ladies - they are crazy and try to make as much noise as it possible they don’t care what time is it, maybe they never stayed in this hotel and never heard how...More

Thank Kristīne I
Response from Lukas C, Manažer at EA Hotel Crystal PalaceResponded 5 days ago

Dear Kristine, let me thank you very much for your stay in our hotel. I am sorry to read, that in some aspects we didn’t live up to your expectations. I can assure you that the noise was not on the part of the staff...More

Reviewed 26 October 2017 via mobile

Three night stay. A warm welcome from the desk staff and helpful pointing out metro station etc. Small but very clean room. Bathroom well decorated and clean. However shower screen did not fully close and also leaked profusely as there was also a gap to...More

Thank Richchap24
Response from Lukas C, Manažer at EA Hotel Crystal PalaceResponded 30 October 2017

Dear Richchap24, thank you for your reservation. We appreciate the time you took to leave a feedback. Thank you for your comments, we take them in to consideration. We hope to welcome you once again. Best regards Lukáš Červený Hotel Director.

Reviewed 24 September 2017

Hotel is situated a bit aside (1.5 km) of the old town. But everything in walking distance and Prague offers great public transportation. Hotel was in alley, but still could not hold the noise from streets outside and you almost heard your neighbours snoring. Beside...More

Thank Pekka H
Response from Lukas C, Manažer at EA Hotel Crystal PalaceResponded 26 September 2017

Dear Pekka H, first of all I´d like to thank you for your review and I´m sorry to read that we did not live up to your expectations. Neverthless, we´re constantly working on the improvements and key changings in the rooms, as well as in...More

Reviewed 10 September 2017

The check-in experience was pleasant enough and the lift was smooth and quick. The room itself was really quite small, with a very small bed. The decor was nice enough and the room was clean. The air con didn't work in my room, so I...More

Thank Richy1708
Response from Lukas C, Manažer at EA Hotel Crystal PalaceResponded 11 September 2017

Dear Richy 1708, thank for you review and we hope to welcome you soon again!! Kind regards. Lukáš Červený Hotel Director.

Reviewed 6 September 2017

I have stayed at this hotel from 22/08 to 25/08/2017 and I have really to admit that this was the most unpleasant stay during my Europe trip, which I have booked this Summer. I have to write my feed back here, as the hotel reply...More

Thank Faiza A
Response from Lukas C, Manažer at EA Hotel Crystal PalaceResponded 7 September 2017

Dear Ms.Bishara, First of all, I´d like to thank you for taking your time and writing me this email. I am very sad to hear your stay in our hotel was not a pleasant experience and you couldn´t fully enjoy it due to the service...More

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Traveller (91)
Room & Suite (29)
Dining (8)
Hotel & Grounds (49)
Bathroom (15)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Laundry Service
Multilingual Staff
Shuttle Bus Service
Room Service
Meeting Rooms
Concierge
Banquet Room
Things to do
Bar/Lounge
Details
Price range
US$68 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#230 Luxury Hotel in Prague
Room types
Non-Smoking Rooms
Details
Price range
US$68 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#230 Luxury Hotel in Prague
Room types
Non-Smoking Rooms
Nearby
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square
represents the most frequent and buzzing crossroads of
the city. The National Museum in the upper part of the
square watches over your spending spree in countless
shops and retail stores lining the entire square,
which ends at Na Příkopě, the most famous shopping
street. When tired or broke, you can explore the
city's underpasses, which can take you to the Old Town
...More
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