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EA Hotel Crystal Palace

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EA Hotel Crystal Palace
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314 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Dorking, United Kingdom
Reviewed 27 May 2016

This hotel was arranged as part of a five star holiday by IMAGINE Cruises. My main frustration is with Imagine as the hotel was adequate for a cheap city stay. The room was tiny, single bed, shower barely worked. Had to live out of my suitcase for three nights at the start of a ten day cruise. Spoilt our holiday....

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Thank Whisperkins
Oslo, Norway
Reviewed 10 May 2016

Take metro C to I.P. Pavlova and 500 m. from st., hotel has 4 stars but do not deserves more than 2 stars, when i arriwed at my room 402 and tried to luck the door from inside ( se the pic. ), i sent it to the reseption and they did not repaired til monday when i left hotel....

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Thank dardaneagle
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Dardaneagle, has arrived on Saturday in the evening and reported to us that the handle is broken. We offered him exchange room because failure will be removed after the weekend. We had to order a new handle, you didn´t want to change his room and remained in his original room. Thank you a and have a nice day. Lukáš...

Calgary, Canada
Reviewed 23 April 2016 via mobile

No big complaints with this hotel. It is really accessible from the tram - Stepanska stop. Check out the website to see how to get there. It's a decent walk to Wencelas square (maybe 10 mins) but further to the old town or Charles bridge. That was tiring after a while... walking home from that area seemed long. Near a...

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Thank emarch403
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Emarch403, thank you for your review. I am pleased you enjoyed your stay in our hotel, and will come again. Thank you and have a nice day. Lukáš Červený, Hotel Director.

Zurich, Switzerland
Reviewed 12 April 2016

We stayed for 3 nights and we liked the quite place and the good location. We expeted a 4 stars Hotel, but really, it`s only 2-3 stars for us. First our room was little with dirty carpets, No coffee or tea and the drinks was expencive. The tv is old and with a small choice of programs. The bathroom equipment...

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Thank massimoswitz
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Massimo, thank you very much for your reservation at EA Hotel Crystal Palace****. We are sad to hear your stay didn´t match your expectation. Thank you and have a nice day. Lukáš Červený Hotel Director.

Kuopio, Finland
Reviewed 28 March 2016

Good location on quiet street. The breakfast was ok, it was a bit funny that they had different salads available, but not sliced cucumber. They were also able to offer gluten-free bread (they must be informed about the need of gf bread in advance). Our double room was really small, there was not much space for luggages. The hotel smelled...

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Thank Suvi89
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Suvi89, thank you very much for your review. We are happy that you liked your stay in our hotel and enjoyed our breakfasts. Thank you and have a nice day. Lukáš Červený Hotel Director.

Newcastle upon Tyne, United Kingdom
Reviewed 21 March 2016

Stayed here for three nights. The hotel is good value for money - rooms are comfortable, staff friendly and the buffet breakfast offers good variety. Located in the new town it is a 15-20 walk into the centre (old town square).

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Thank JonnyK1274
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear JonnyK, thank you very much for your kind review. We are truly happy that you have enjoyed your time in Prague and that we were able to make your stay memorable. Already now we are looking forward to welcome you back to our hotel next time. Thank you and have a nice day. Lukáš Červený Hotel Director

Rodenbach, Germany
Reviewed 19 March 2016 via mobile

Hotel room was modern and very clean, although a bit cramped. The staff are friendly and helpful. The breakfast is very good, offering a wide variety of items and options. The hotel is just 10 minute walk to the new town square (Wenceslass Sq) and a 20 minute walk from old town square. There are many shops in between so...

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Thank drgaines
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Drgaines, thank you for your review. It is always nice to read such one. Thank you and have a nice day. Lukáš Červený Hotel Director.

Prague, Czech Republic
Reviewed 18 March 2016 via mobile

I stayed at this hotel for a week during a job trip in Prague. The single room is quite spacious and the bathroom is very modern. The service is high scale and for every necessity the hotel personnel was very available and welcoming. The breakfast is good and offers a wide choice of food. Wifi connection is generally good. Great...

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1Thank Stefano V
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Mr. Stefano, I would like to thank you for your lovely feedback on your recent visit at the EA Hotel Crystal Palace****. We will be looking forward to welcoming you again soon at the EA Hotel Crystal Palace. Thank you and have a nice day. Lukáš Červený Hotel Director

Windsor and Maidenhead, United Kingdom
Reviewed 11 March 2016

I had a short stay - 2 nights at this hotel and was really pleased with the location and staff was very helpful and they serve a really good continental breakfast. I would recommend this hotel to anyone who wants to explore Prague.

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Thank JanaS25
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Jana, thank you for this great feedback! I am pleased that you enjoyed your stay EA Hotel Crystal Palace****. Thank you again for all your compliments. Thank you and have a nice day. Lukáš Červený Hotel Director

Israel
Reviewed 8 March 2016 via mobile

The hotel floors are divided into mini suites, so that each two or three rooms have a door separating them from the corridor. We enjoyed this, as it allows you to leave the room doors open and talk of cross over freely. Hotel staff are very helpful and let us use the parking for almost the entire day of our...

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Thank B B
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear B B, thank you very much for your nice review. We are glad that you enjoyed your stay in EA Hotel Crystal Palace and we hope to host you again. Thank you and have a nice day. Lukáš Červený Hotel Director

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about EA Hotel Crystal Palace

Address: Mala Shtepanska 1399/17, Prague 120 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 2
Price Range: $59 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — EA Hotel Crystal Palace 4*
Number of rooms: 65
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Also Known As:
Euroagentur Hotel Prague
Hotel Style:
#225 Luxury Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from EA Hotel Crystal Palace staff and other travellers.
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Questions? Get answers from EA Hotel Crystal Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor was quiet”
 of 5 bubbles JackBoldon, 6 Jun 2016 | Read review
“Generally all rooms seemed good.”
 of 5 bubbles vishalpathak18, 4 Jun 2016 | Read review
“Ask for one of the few rooms with patio doors”
 of 5 bubbles Colin-Pauline, 27 May 2016 | Read review
“do not aksept room 402”
  • lock of the door from inside
 of 5 bubbles dardaneagle, 10 May 2016 | Read review
“Double room ”
 of 5 bubbles tonka90, 16 Jan 2016 | Read review
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