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Imperial Hotel Ostrava

Booking.comUS$58*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Imperial Hotel Ostrava
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218 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Reviewed 2 November 2014

Globally, this hotel is very nice and has a lot of character! Unfortunately the room was really disappointing: the beds are much too soft (so much that it was impossible to sleep...), the shower was full of calcareous and the joints behind the shower gel totally black ( which is inadmissible in such a category of hotels!). To finish, there...

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Helpful?
Thank Zuri51
ImperialOstrava, General Manager at Imperial Hotel Ostrava, responded to this review

Dear guest, Thank you for the time you spent to share with us your experience with the services of Mamaison Hotel Imperial. I am really sorry for the inconvenience you had with your mattress. We also offer tougher mattresses, please next time do not hesitate to contact our reception. To satisfy each guests we offer the accommodation in different price...

London
Reviewed 6 October 2014

Stayed for two nights few days ago. On arrival the receptionist was very friendly and polite. She advised on opening hours of wellness centre and restaurants. We used the sea water swimming pool- i highly recommend this! Its a great size and feels so relaxing! There are also sauna and massage centre. We did not try these but it all...

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Helpful?
1Thank Wendy S
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Mrs. Wendy, thank you for your nice words of appreciation despite the misunderstanding with the dressing gown. It is always nice to read so positive feedback as yours. I have communicated to all the team your satisfaction for their professionalism and friendliness. Looking forward to your next visit. With best regards Michael Seifert Hotel director

London
Reviewed 29 September 2014

Everything was good, air-con worked, staff very nice, polite and helpful. The room was excellent, the location was also excellent being between the two main theatres. I was on a trip to the Jiri Myron theatre which is 2-3 minutes walk away!

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Helpful?
1Thank Dave G
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Mr. Dave, thank you for sharing with us your positive experience with the performance of the Hotel Imperial. It is always nice to read, that we are successful in our effort to provide maximum guest orientated services. I am looking forward to your next visit. With best regards Michael Seifert Hotel Director

Reviewed 4 September 2014

I was very pleasantly surprised by the hotel, especially by the very friendly staff and exceptionally good restaurant. I was upgraded to executive suite, which was more than I needed. Very convenient parking in front of the hotel or underground. The hotel is in the very center of Ostrava, just five minutes walk from Stodolni street. I will definitely be...

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Helpful?
1Thank Jiri K
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Mr. Jiri, thank you very much for your nice words of appreciation and I am looking forward to your future visit. With best regards Michael Seifert General Manager

Cambridge, England, United Kingdom
Reviewed 17 August 2014

The hotel serves on a very high standard in a City that entails a lot of positive surprises. The enterieur and decoration reminds of late 80s in a good way. You do receive a nice menu in exchange for your money. Everyone is very friendly and keeps trying to provide you the best service ever.

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1Thank 956Dimitrij
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Guest, thank you for the time you spend to give us detail review of your stay at Mamaison Hotel Imperial. It is very nice to read so positive experience with the services we provide as yours. I am looking forward to welcome you back. With best regards Michael Seifert General Manager

Reviewed 28 June 2014 via mobile

It is perfect fit for me really quite and clean, great location. From hotel you can go for a walk to center or to the lake. It is quite and peaceful in the evening. Iam not a diet person but I love fresh food not overcooked . Just healthy food. Specially, If you stay in hotel there is no charge...

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2Thank Mai T
ImperialOstrava, General Manager at Imperial Hotel Ostrava, responded to this review

Dear Mrs. Mai, thank you for your nice review and looking forward to your visit. With best regards Michael Seifert General Manager

Prague, Czech Republic
Reviewed 27 May 2014

It was lovely to stay at Imperial in Ostrava. The room was clean and nice. I do have sensitive skin and the water was not really great. I think it was because of the shower gel and shampoo they have there. Dove doesn't work for me at all. Otherwise very nice receptionist!

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Thank AnnaV20142014
ImperialOstrava, General Manager at Imperial Hotel Ostrava, responded to this review

Dear Mrs. Anna, thank you for sharing with us your positive experience with the services of Mamaison Hotel Imperial Ostrava. I am really sorry for your sensitivity to Dove cosmetics. Please next time inform our reception and we will be glad to arrange for you cosmetic amenities of different brand. Looking for your next visit. With best regards Michael Seifert...

Chalons en Champagne
Reviewed 25 May 2014

Very well located, near city centre and stodolni street. Rooms are quiet but a little bit old, very clean and personnal is really kind. Good service. Restaurant at the hotel is really good for a reasonnable price. Good breakfeast with all what you need. Near the hotel, there is a Steak/Mexican restaurent with really good meat ( tender).

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Helpful?
Thank Eric V
ImperialOstrava, General Manager at Imperial Hotel Ostrava, responded to this review

Dear Mr. Eric, thank you for choosing Mamaison Hotel Imperial for you stay. It is always nice to read positive feedback as yours. I have communicated to all the team your satisfaction with provided services. Looking forward to your next visit. With best regards Michael Seifert General Manager

Thionville, France
Reviewed 17 April 2014

its the 3rd time in several years i stayed in this place; as all said , the mattresses in rooms are not well, smooth; but nothing is planned to change them? this will be interesting to know;the furnitures in rooms are old fashioned; i didnt saw any visual changing in this hotel;i regret that at the breakfast they have put...

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Helpful?
Thank patrick h
ImperialOstrava, General Manager at Imperial Hotel Ostrava, responded to this review

Dear Mr. Patrick, thank you for the time you spent to share with us your experience with the services of the Hotel Imperial. I am really sorry for the inconvenience you had with the mattress. Please next time do not hesitate to ask during the reservation for tougher one, it will be ready at your hotel room upon your arrival....

Brno, Czech Republic
Reviewed 6 April 2014

Strange enough - we have used promotion 'Fun-filled night at Stodolni' (it is valid on Fridays and Saturdays - double for 999 CZK/night = 37 euro - breakfast and spa entrance excluded) - and Stodolni street was for us the biggest Ostrava's disillusion. Hotel is centrally positioned - couple of tram stops from bus or train station. It is newly...

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Helpful?
Thank Luzanky
ImperialOstrava, General Manager at Imperial Hotel Ostrava, responded to this review

Dear Guest, thank you for the time you spent to share with us your experience with the services of Mamaison Hotel Imperial. Please next time do not hesitate to contact the reception if there is any trouble with the Internet connection, Wi-Fi is available in all areas of the hotel. I am looking forward to your next visit. With best...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Brasserie
La Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel is known for its personal and warm attention for both corporate and leisure guests. Combination of 100-year long tradition with modern hospitality trends makes this charming hotel both a great place to meet and the perfect setting to relax after a busy day. The hotel features 162 comfortable and tastefully furnished rooms and suites, extensive meeting and conference facilities, 3 cosy restaurants with fine cuisine and unique Relax centre that make the hotel an ideal place to stay. ... more   less 

Additional Information about Imperial Hotel Ostrava

Address: Tyrshova 1250/6, Ostrava 702 00, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range: $65 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel Ostrava 4*
Number of rooms: 162
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Hotel Style:
#3 Luxury Hotel in Ostrava
#4 Business Hotel in Ostrava
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel Ostrava staff and other travellers.
1 question
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Kent England
10 months ago

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Questions? Get answers from Imperial Hotel Ostrava staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are nice”
capecoraljay, 7 Mar 2017 | Read review
“ask for room after renovation”
NoraLaczko, 10 Apr 2016 | Read review
“Try one of the Suites!”
FilipAlbrecht, 1 Aug 2015 | Read review
“Read my review in full.!”
CimmyP, 22 Jul 2015 | Read review
“dont book by booking or you will have the worst room.”
569francisl, 3 Mar 2015 | Read review
5 of 5
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US$58* /night
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Prices are for 1 room, 2 adults
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