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Old Town Apartments

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Traveller (107)
Room & Suite (603)
Dining (9)
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Overview
  • Excellent55%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“washing machine”(23 reviews)
“old town”(88 reviews)
“main office”(7 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Airport Transportation
Kitchenette
Multilingual Staff
Pets Allowed
Self-Serve Laundry
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (268)
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Traveller rating
120
62
17
8
8
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120
62
17
8
8
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All reviewswashing machineold townmain officeaurora apartmentthe main squareapartment was spaciousthird floorthese apartmentsjazz clubmini supermarketno liftdouble bedairport transfershort stayhigh ceilingswawel castlefantastic location
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11 - 15 of 215 reviews
Reviewed 1 July 2017

We booked this apartment as it said it was in the main square however it was not unfortunately we had to walk for 20 mins with our suitcases to our apartment after being dropped off by taxi at their office in main square !- very...More

Thank leeroy1987
Response from Joanna K, Manager at Old Town ApartmentsResponded 24 July 2017

Dear Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all...More

Reviewed 30 May 2017

Don't book this place and don't use booking.com. I made the booking in February for the end of May bank holiday and they said they had a problem with my credit card (even though payment wasn't due until I got there) so they cancelled my...More

Thank Catherine E
Response from Joanna K, Manager at Old Town ApartmentsResponded 12 June 2017

Dear Cath, I am very sorry to read your opinion especially when I can't track your reservation in our database. Are you sure you booked with us? I checked the booking.com extranet as well as our own database, e-mails and there is no info about...More

Reviewed 22 May 2017

We paid for the airport transfer when we booked the apartment. The transfer was efficient, driver courteous and good value. The driver met us at arrivals and the we picked up our keys for the apartment on our way into the centre of krakow. The...More

Thank S P
Response from Joanna K, Manager at Old Town ApartmentsResponded 13 June 2017

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back in the near future. Kind Regards, Joanna Kolodziejczyk-Kobylecka Manager

Reviewed 28 April 2017 via mobile

There are many old town apartments and they are dotted all over Krakow. These ones are on the edge of Jewish part and up an old close though there is a lift. It was a large apartment for 10 people but there was only 1...More

Thank Fiona S
Response from Joanna K, Manager at Old Town ApartmentsResponded 10 May 2017

Dear Fiona, Thank you very much for your review. Please accept my sincere apologies for all the inconveniences during your stay. I can't find your reservation however and therefore I don't know in which apartment exactly you were staying. Could you please send me a...More

Reviewed 12 April 2017 via mobile

Even tho i ordered place for four we got a place who is fitting Max 3 but since the location was good we could over see it, but the apertment was dirty and a broken fridge. Party people will like it, since it super close...More

1  Thank Sara B
Response from Joanna K, Manager at Old Town ApartmentsResponded 10 May 2017

Dear Sara, Thank you so much for your honest review. Please accept my apologies for all the problems you encountered during your stay. It is a pity we don't know the name of the apartment or the address as it is hard for me to...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Airport Transportation
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$49 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$49 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (107)
Room & Suite (603)
Dining (9)
Questions & Answers
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paul_fearnley
May 1, 2018|
Answer
Response from Irene L | Reviewed this property |
Hi! Sorry for a late response. I was contacting them directly thru the phone number online But honestly, I don’t think you need to book a transfer. We just took a taxi outside of the airport. Didn’t have to wait or... More
0
Votes
DoritaManiscalco
July 16, 2016|
Answer
Response from Tove F | Reviewed this property |
if you mean to book an apartment from Old Town apartments go directly to their web-site.This site does´t allow me to post the link,but google apartmentsapart Krakow,and you will find it. Their phone number +48... More
0
Votes
Room Tips
"Krupnicza st apartment is a great choice"
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"Avoid at all cost. Not worth any savings you may think you've found."
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"Ask lots of questions beforehand to clarify requirements"
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"As for an apartment at the back away from the street."
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