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Old Town Apartments

CancelonUS$59*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$66*
US$59*
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US$66*
US$60*
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245 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Manama, Bahrain
Reviewed 3 January 2017

The WORST, most MISERABLE experience I have ever had in a hotel. Electricity was out when we arrived and went out again during the night, heating was 14 degrees and never made it higher as the electric thermostats kept turning off. The apartment is furnished with only the most basic things. An apartment for 8 people with ONE bathroom. Horrid...

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Helpful?
Thank Brandon M
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Brandon, I am so shocked to read your bad opinion, especially when we talked yesterday and I refunded you 50% of the total cost, which you accepted as a compensation and you also sent us the New Year's wishes to the whole team... I think your opinion is very harming and I would like to present our point of...

Co Meath
Reviewed 14 November 2016 via mobile

Myself and my two teenage children stayed in Old Town Apartments for a city break during mid term. When we arrived our driver dropped us at the door of the apartments. I realised the office was in a different location. Despite instructions from the man in the office we still couldn't find it. The man was so helpful he came...

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Helpful?
Thank An-Uaimh
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let all the staff know that they made an impact during your stay. Now I remember the moment when you came to our...

Dorset, United Kingdom
Reviewed 13 November 2016 via mobile

Me and my partner visited krakow last week and really enjoyed our stay at this apartment. We stayed in the Kazimierz apartments( budget ) and it was great! We had cooking facilities, a fantastic shower and a lovely sized bedroom. ( apartment 18 , Queen ) The apartment was about 15 mins walk to the old town centre and was...

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Helpful?
1Thank Katie L
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Katie. Thank you for giving us a perfect rating and for recommending our apartment lto other travelers. I'm sure our entire staff (also the gentelman at the reception :) ) enjoyed catering to your needs as much as you enjoyed your stay. We hope your next visit is just around a corner :) Kind regards, Joanna Kolodziejczyk-Kobylecka Manager

Reviewed 2 November 2016

We stayed in Rynek Glowny St. (right in front of the Town Hall), which is the heart of Krakow. Needless to say: AMAZING LOCATION. As soon as we arrived we were given the keys of the apartment (beside the main office). The apartment was huge (we were 5 people), we were provided by central heating 24. There were 2 bedrooms...

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Helpful?
Thank Elena A A
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Elena. Thank you for taking the time to give us your feedback about your stay at our apartment. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the...

Tonbridge, United Kingdom
Reviewed 11 October 2016

Having had a lot of difficulty with finding the reception area, I was greeted with the fact that the apartments nearer the central square had all been booked (even though i understood I had booked a central location) and that I would have a 15 minute walk to Kazimierz (which was in fact, over twenty). After a tiring journey I...

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Helpful?
Thank John L
Joanna K, Kierownik at Old Town Apartments, responded to this review

Dear John, I am very sorry to read your opinion since it was me who checked you in and it was me who you spoke to about moving the next day. And I believe you are very unfair in what you are saying. So please let me refer to some of your points. First of all, you booked our apartment...

Washington DC, District of Columbia
Reviewed 10 October 2016

My family wanted to make the most of the short time we had in Krakow and Old Town Apts. (Kazimierz) had the perfect location- minutes from Wawel Castle, old town and Kazimierz made this a great choice. Moreover, the apt. we got was huge (2 bedrooms, 2 baths) and the entire place was updated and modernl. There was free wifi...

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Helpful?
Thank IslaGold
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, It so rewarding for the whole Staff to read such a nice review. Thank you so much for making our day! We hope you will come back to Krakow one day and stay with us. It was a great pleasure to host you. Kind regards Joanna Kolodziejczyk-Kobylecka

London, United Kingdom
Reviewed 6 September 2016

We stayed with Old Town Apartments but our stay was expertly handled and so highly recommended. Initially when we booked, we were given the studio in Dietla which was a little bit outside of the old town, so I contacted them to ask for one of their apartments in the historic centre. They promptly answered and upgraded us to a...

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Helpful?
Thank tomas f
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Tomas. Thank you for giving us a perfect rating and for recommending us to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care and see you next time in beautiful Krakow! This time please contact us directly to make a reservation and we will make sure...

Eindhoven, The Netherlands
Reviewed 3 August 2016

The service we had throughout our whole stay was simpley great. They helped us with everything. All of our questions we had were answered in good English. The room was nice and clean. We had everything we needed in our apartment. The apartment was 100 meter away from the supermarket so that was great. The location of the apartment was...

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Helpful?
1Thank thomasbazelmans
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Thomas. Thank you for giving us a perfect rating and for recommending our apartments to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Kind Regards, Joanna Kolodziejczyk-Kobylecka Manager

Cuneo, Italy
Reviewed 1 August 2016 via mobile

I have spent two nights in one apartment; location is great: just two minutes by walk to the main square and to restaurant, shops and monuments...Everything was ok: the room was clean; wi-fi included and there were no noises....Higly recommended!!!

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Helpful?
Thank Genza1975
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest. Thank you for your review and for choosing our apartment. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in Krakow. Kind Regards, Joanna Kolodziejczyk-Kobylecka Manager

Helsinki, Finland
Reviewed 15 July 2016

Our journey began with a small misunderstanding and disappointment when the apartment was not in the old town, but only the reception was. Hotels.com search engine seemed only reception location. I should have read the small print text or this thing should have told little bit clearly. However, the apartment itself was ok. Penthouse which was spacious and clean. The...

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Helpful?
1Thank Mallo_Pahanen
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Old Town Apartments

Address: Main Square 34, Krakow 31-007, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range: $69 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Old Town Apartments 3*
Number of rooms: 31
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Also Known As:
Old Town Apartments Hotel Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Old Town Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at all cost. Not worth any savings you may think you've found.”
BrandonM279, 3 Jan 2017 | Read review
“Ask lots of questions beforehand to clarify requirements”
  • The 'better' bed
  • Dining table
  • Cupboard/drawers
johnlH5027GF, 11 Oct 2016 | Read review
“As for an apartment at the back away from the street.”
Shelagh9, 8 Dec 2015 | Read review
“Perfect for safe, group travel”
thoms469, 9 Aug 2015 | Read review
“Avoid apartment Venus if you need WI FI”
Pieroska, 8 May 2015 | Read review
5 of 5
Cancelon
US$59* /night
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Hotels.comUS$66
Booking.comUS$60
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Prices are for 1 room, 2 adults
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