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Old Town Apartments

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242 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Stockholm, Sweden
Reviewed 29 January 2013

We stayed in the apartment called Cracovia which is located on 75 Dietla Street. The apartment was spacious and we fitted five people in it without problem. The apartment was kind of chilly and it was hard to get a higher temperature indoors. We stayed from friday to monday and we weren´t prepared for the noice coming from the night...

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1Thank Josefin V
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Josefin, I must say that your review has made me concerned a lot as high quality of our service is priority for us. On behalf of the Company please accept my sincere apology for all the inconvenience you encountered during your stay. Please let me refer to each of your points separately. We always set temperature in our apartments...

Chernivtsi, Ukraine
Reviewed 16 January 2013

Nice location, pleasant staff, good prices, easy to book, check in and out. Definitely recommend to my friends! And definitely will stay again there being in Krakow. As we were in Krakow in January we were afraid about the heating inside. That was even too much at some moments, but you can easily set temperature needed.

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Thank Oleh_Kozachuk
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Oleh, Thank you for your very nice review! I hope you will visit us again, maybe in Spring or Summer? :) Regards, Joanna Kobyłecka Krakow Department Manager

Faversham, United Kingdom
Reviewed 9 January 2013

Stayed in Luna Apartment for Sylwester and thoroughly enjoyed myself. This is the third time I've used this company, and they are going from strength to strength. Customer Service is well-thought out, the airport transfer clean and efficient with pleasant English-speaking driver. I wouldn't consider booking with anyone else when i stay in Krakow. Read my previous reviews to get...

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Thank Nick V
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Nick, On behalf of the Company I would like to say that I am honored to receive your excellent review for the third time. You are always very welcome in our Krakow apartments. Please be sure that we will try even harder so that you are fully satisfied with the apartment and the service each time you visit us....

Athens OH
Reviewed 29 December 2012

The Sun apartment is up three flights of stairs; you may be humming Led Zeppelin's "Stairway to Heaven" by the time you get to the apartment door. Once you're there, though, the place is heavenly: incredibly spacious and well laid out. Our son's bedroom and bath were on a separate floor (up yet another flight of stairs). The location is...

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Thank hhill1
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, Thank you for your review and all comments both the positive and the negative ones. I would like to assure you that our technician staff will take care of all the problems with the showers asap. Yes, you are right that the apartment is located quite high, but the building is historical and right now it's not possible...

Opole, Poland
Reviewed 13 December 2012

We booked the Sun Apartment for a weekend in December. Check in was easy and quick and the apartment was spacious and clean. It wasn't very warm, however, and, on the Saturday, the boiler (outside the apartment and used by the whole block, I think) packed up completely. The staff from the apartments really tried and worked on it all...

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Thank Rod_Fricker
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Rod, I would like to apologise once more for the problems with the heating in the apartment. The situation was unexpected and unfortunately out of our control. Therefore I appreciate even more your understanding. It was a pleasure to host you and I hope you will visit us again. Kind Regards, Joanna Kobylecka Krakow Department Manager

Manchester
Reviewed 10 December 2012

Had a fabulous three night stay at Traditional Apartment in Kazimeirez accommodation. Taxi arranged with the agent for pick up and return to airport were perfect, and according to local taxi driver, cheap. Flat itself was lovely and spacious. The only niggle was that it was very cold in Krakow and we couldn't find any instructions for the heating in...

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Thank JanetKen
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Janet, Thank you for your review of our apartment. It is a pleasure to hear that you enjoyed your stay in general: both the apartment and the service. As for the heating in the apartment, we always set it to optimal, but I understand that it may be too cold for some people. In such situations, we are always...

Budel, The Netherlands
Reviewed 28 November 2012

We stayed in the Cracovia 1 apartment in Krakow with 8 friends. Everything was very well organized, airport pick up, keys in a safe (no need to go to their office prior to going to the apartment). The apartment was spacious, 3 large bedrooms, a nice living room with TV, DVD etc. Bathroom, kitchen, extra toilet, very convenient! It was...

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Thank LordBonez
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, I would like to thank you for your very nice feedback. You have made our day! :) Kind Regards, Joanna Kobylecka Krakow Department Manager

Dublin, Ireland
Reviewed 27 November 2012

We arrived later than the normal opening times and the staff came back to the office to give us the keys. Great location, great apartment, clean, and big enough. All appliances were working fine, so nothing to criticize really, would definitely recommend!

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Thank Jerome P
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Jerome, Your review is like a "dream come true" for us :) Everyday we do our best so our guests are fully satisfied with our apartments and service. And your opinion have made us believe we did good job. We look forward to your next stay! Kind Regards, Joanna Kobylecka Krakow Department Manager

North East
Reviewed 23 November 2012

It wasn't the one that we booked and although the staff at the agency were adamant that we had been sent an email it never found its way into my inbox. In any case, it was only sent three days in advance, which doesn't leave a lot of time to consider the options. The building in question was having major...

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Thank DaytripperNorthEast
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, Thank you for your review. First, please let me clarify some things. You stayed with us from Oct 1st since Oct 5th, so almost 2 months ago and since then a lot of things have changed in a good way :) The main facade of our building on Grodzka St. is ready as well as an elevator in...

Cork,ireland
Reviewed 15 November 2012

Stayed in the Galaxy Apartment.Which was clean and bigger than I expected.Airport transfers were prompt and the girls in the office were professional and courteous.Would have no problem in recommending Old Town Apartments to anyone,especially for its central location and cleanliness.

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Thank Njtdaly
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest! Your review is a great surprise for me and for the whole team. Thank you so much for taking time to share it. It was a pleasure to host you. Kind Regards, Joanna Kobylecka Krakow Department Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Old Town Apartments

Address: Main Square 34, Krakow 31-007, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range: $85 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Old Town Apartments 3*
Number of rooms: 31
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Also Known As:
Old Town Apartments Hotel Krakow
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at all cost. Not worth any savings you may think you've found.”
BrandonM279, 3 Jan 2017 | Read review
“Ask lots of questions beforehand to clarify requirements”
  • The 'better' bed
  • Dining table
  • Cupboard/drawers
johnlM4246BN, 11 Oct 2016 | Read review
“As for an apartment at the back away from the street.”
Shelagh9, 8 Dec 2015 | Read review
“Perfect for safe, group travel”
thoms469, 9 Aug 2015 | Read review
“Avoid apartment Venus if you need WI FI”
Pieroska, 8 May 2015 | Read review
5 of 5