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City Hotel SM

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City Hotel SM
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33 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Belgrade, Serbia
Reviewed 27 October 2016

Positive thing of this hotel is definitely location... He is only 5 minutes far from the city center... And that is it, it has no other positive things. Rooms are small with old stuf inside... Breakfast is bad for my taste...

Thank Miljan S
Mosta, Malta
Reviewed 23 August 2016

A modest 3 star hotel. Room and bathroom size good and tidy. Breakfast and dinner good. The only only negative remarks are lack of soap, soft pillows and mattress. TV channels only in Polish/ German languages plus RAI News Italian station. No English channels. Access to Old City by tram No. 8, five minutes walk from hotel.

Thank segunavictor
Reviewed 4 November 2014

I stayed in the hotel from 13th to 18th october for a school trip. It was impossible to find international food, I don't know if it was because we were students but there were only soups and chicken. We where 4 people in a room for two people. There were no towels enough for us in the room and when...

Thank Andrea Z
Kharkiv, Ukraine
Reviewed 22 January 2014

This hotel is really very simple. Rooms are not too big, but comfortable. There is nothing special for breakfast. Nevertheless all above is enough for 3 stars hotel. But you will have no chance to remember it. As we stayed here only one night during bus tour everything was acceptable for us.

Thank dimonchik2000
Oradea, Romania
Reviewed 27 November 2013

Well, neither the long distance to the center of the town, nor the well-sized room or bathroom are an issue here, but - hardly to believe for a 3-star hotel - the lack of soap (!!) and the bed mattress which was far from its better days...or a good sleep is a very important key when you plan to have...

Thank SKC_ro
Oslo, Norway
Reviewed 3 September 2013

Stayed here on a school trip. The room was big enough, but with three in a room with suitcases/bags it was a little cramped. The breakfast buffet was big and good. It's a bitt from the center so I find it to long to walk, so you need alternativ transportation. Had two problems wich pull down. There is no mention...

Thank AnnElisabeth
Kaunas, Lithuania
Reviewed 19 August 2013

We were in August, missing room refrigerators, torn bedding, towels will hate untidy toilet. Breakfast mediocre, uncomfortable equip a savitaronos tables. Timely not reloaded hot food. There is no hair dryer, bed very uncomfortable. Door lock is unsafe at any time may have something that will not get into. Very far from the city center.

Thank Vita M
Reviewed 30 December 2012

We came in Krakov for three nights for New Years eve, and staied in City hotel. Hotel is far away from city center and it is difficult to reach the center. They give as a room that is small and spooky, and we wanted to change it and give extra money just to give us a room from the picture....

2Thank jefimija
Reviewed 10 November 2012

We booked to stay at the Perla Hotel but upon arrival we were told there was no heating so we were sent to the City Hotel. First impressions were that it was a little dated but it was clean - breakfast was of a high standard. However, it is not the quietest of hotels or maybe we were just unlucky!...

Thank Christine J
Staten Island, New York
Reviewed 31 May 2012

We were visiting friends for three nights in the area and they made the arrangement for the hotel. It was a great hotel, clean, friendly, and an excellent breakfast included. Would definitely stay here the next time we come to visit.

Thank cohen25

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  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about City Hotel SM

Address: ul. Gajowa 16, Krakow 30-426, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $51 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Hotel SM 3*
Number of rooms: 35
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Also Known As:
City Hotel Krakow
Hotel Style:
#18 Spa Hotel in Krakow
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Questions & Answers

Questions? Get answers from City Hotel SM staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid the attic”
 of 5 bubbles scepo989, 27 Oct 2016 | Read review
“The new building offers modern rooms with a self-programmer to set the climate...”
 of 5 bubbles SKC_ro, 27 Nov 2013 | Read review
“The offending room was 403 and perhaps the noisy 'adults' had watched 'The Shining' too many times. Oh for Jack Nicholson and his axe at 4.30 in the morning - problem solved!!!!”
 of 5 bubbles ChristineJ105, 10 Nov 2012 | Read review
“Great hotel.”
 of 5 bubbles cohen25, 31 May 2012 | Read review
“Ask for rooms to be close together if booking for a school party”
 of 5 bubbles Philmex1, 15 Aug 2011 | Read review
5 of 5
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