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Crown Piast Hotel & Park

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Traveller (128)
Room & Suite (49)
Dining (21)
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Overview
  • Excellent27%
  • Very good34%
  • Average22%
  • Poor9%
  • Terrible8%
Travellers talk about
“nice hotel”(17 reviews)
“city centre”(12 reviews)
“ordering taxis”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
5 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (266)
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Traveller rating
39
44
35
11
8
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Time of year
LanguageEnglish
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39
44
35
11
8
Show reviews that mention
All reviewsnice hotelcity centreordering taxisclose to the airporttaxis are cheapevery member of staffcouple of nightshotel is situatedspoke good englishair conditioningmini barcomfortable roomold townshopping mallcold meatsscrambled eggszloty
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1 - 5 of 137 reviews
Reviewed 3 weeks ago via mobile

Very pleasant friendly staff, rooms are spotless and spacious and a comfy bed. The food was very nice but I thought expensive. Overall a lovely hotel a slight distance from the city centre but the taxis are cheap enough.

Thank Jon m
Reviewed 14 February 2018

Nice and helpful staff, breakfast also very good. Rooms very spacious with a nice view over the garden - looks beautiful even during the winter. Close to the airport. We will come back for sure in the future!

Thank Aleksandra W
Reviewed 30 November 2017 via mobile

Worst service ever. I asked for more coffee sachets for the room at reception. Was sent to a closed restaurant, lights out, the works. Told receptionist who shrugged her shoulders. The day before they charged me £4 for an extra coffee just after breakfast after...More

Thank Jane M
Reviewed 23 October 2017

When arriving at the hotel it looks fairly OK, when entering the lobby tho you can see this hotel has not been updated for quitte a while. Staff was friendly, check in was quick. Room is like the rest of the hotel, ok but a...More

Thank MikeB92
Response from Crown_Piast_Hotel, Public Relations Manager at Crown Piast Hotel & ParkResponded 25 October 2017

Dear Guests, We are very grateful for your comment. The opinions and comments of our guests are very important to us because they allow us to develop and constantly improve the level of services offered. In our hotel Guest's comfort and gladness are in the...More

Reviewed 19 October 2017

Personal opinion that does not reflect that of any related clients/organizations: Super unprofessional and incompetent staff, especially certain receptionists and managers. Most staff were unfriendly and almost all of them looked super angry. The hotel as a whole is a disgrace to the service industry...More

Thank Mateusz K
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Best Value Properties in Krakow, Poland
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Details
Price range
US$75 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Krakow
#54 Luxury Hotel in Krakow
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$75 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Krakow
#54 Luxury Hotel in Krakow
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (128)
Room & Suite (49)
Dining (21)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
David P
6 May 2017|
Answer
Response from JednSasha | Reviewed this property |
We paid around 1000 zloty (£230) to get from the airport to the Hotel, BUT wait, don't have a heart attack yet, it was my partners birthday celebrations and I secretly booked an 18 seat Limousine for the journey, it included... More
2
Votes
gemmab668
29 June 2016|
Answer
Response from Paul P | Reviewed this property |
Hi,it would be difficult to say really. The airport taxis charge 60 zloty to travel from the airport to the hotel (standard charge). The city taxis were anything from 18 zloty to 40 zloty to get to and from the hotel and... More
0
Votes
Frania D
13 June 2015|
Answer
Response from JednSasha | Reviewed this property |
2 zloty per year, ok so I am guessing you are making a snide remark with this question, yes we have stayed in better hotels, some were 4 star but better, star ratings are based on a number of factors, room service... More
0
Votes
Room Tips
"Stay away, apart from the fact that it is far from the city"
Read review
"Penthouse is spacious, but not luxurious. Its in the roof space, but away from the main corridors."
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"All rooms seem equal"
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"Try a higher floor room. The lower ones for sure are lousy."
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