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BEST WESTERN Krakow Old Town

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752 Reviews from our TripAdvisor Community

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Showing 557: English reviews
Long Valley, New Jersey, United States
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 December 2013

A great stay in Krakow. Right in the middle of the old town. Short walks to everything you want to see. Very clean and organized hotel. Parking was good, staff is very friendly. They went out of their way to make my stay great. Rooms were clean and quiet. great value.

Helpful?
4 Thank Dan P
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you very much for your feedback. It is important for us. Hope, you will choose us one more time. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More 

Hereforshire
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 December 2013

Stayed here at the end of November for a long weekend break. Ideally situated within walking distance of the square where the Christmas Market was situated. Also lots of cafe/bars to eat and drink till the early hours. Rooms small but adequate for what we wanted ask for a room at the back of the hotel as it can be... More 

Helpful?
1 Thank YvonneHereforshire
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Madam, thank you for your opinion. It is very nice for us. I hope you will stay soon with us one more time. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More 

Fohnsdorf, Austria
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 December 2013

The hotel is located within a five minute walk of the old town area of Krakow. The room was small but comfortable. There is a grocery store next to the hotel which was very convenient. The room was clean and the staff was very friendly and helpful. The only issue we had was getting into the hotel parking lot: there... More 

Helpful?
1 Thank skjarzo
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you for your feedback. I hope you will choose our hotel also in the future. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More 

Manchester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 December 2013

We arrived at the Best Western after a straight forward Taxi Transfer, Hotel Staff made whole stay a great experience, friendly, helpful and informative, we were on B & B basis, choice was excellent. Staff were reliable when wake up calls and Transport requests were made.

Helpful?
2 Thank MUFCTonto
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you very much for your opinion. It is very important for us and was a pleasure to read it. I hope you will come back soon to our hotel. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More 

Yorkshire England
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 10 December 2013

We have just stayed three nights in a basic room. The room was clean, comfortable with excellent facilities. On request, by email before we arrived, kettle, etc was in the room (not in room unless requested) - must add that the staff were very efficient in replying to my email. Staff were welcoming and helpful when I asked them to... More 

Helpful?
Thank Jenna109
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Madam, thank you for your feedback. It is very important for us. We do our best to satisfy our Clients and to give tchem reason to choose us also in the future. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More 

Liverpool, United Kingdom
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 7 December 2013

I have been to Krakow three times now. First stopping in a cheap apartment, then the Grand Hotel and now BW Krakow Old Town. Overall I would say this hotel was the best of the three. It is a 4min. walk from the square and 10 min. walk from the Jewish quarter. The staff were lovely and helpful. The room... More 

Helpful?
Thank chickenjalfrezi
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Chickenjalfrezi, thank you for your feedback. I am happy that you very satisfied and you like very much our hotel. I will check what happens with some strange sounds in your room. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More 

Weston-super-Mare, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 December 2013

This is the second time i have stayed at this hotel and will be planning a third. I love Krakow and the hotel is good value for money and great location for visiting the city. Staff were nice and helpful but not intrusive, there when we need them. Rooms were nice and warm, i stayed in the Superior Jazz rooms... More 

Helpful?
Thank sergeantcustard
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you for your nice opinion. It was really nice to read it. I am happy that our Clients are satisfied and would like to definitely come back to us. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More 

Weston-super-Mare, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 December 2013

16 of us have just returned from a 3 night stay,staying in various graded rooms,everyone was full of praise for the size ,cleanliness of the rooms.,and helpful staff.This was my second stay and everyone wants to return to this hotel next time.The only small point is, it would be nice if the bar area was better positioned with a few... More 

Helpful?
Thank 971terry1
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you for your opinion and advices. We would be changing some part of restaurant on January / February 2014 to give our Guests more bar spaces in the restaurant. Hope, when you come back next time it would be done. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 December 2013 via mobile

Stayed in the jazz suit funky room well presented with brilliant air con no traffic noise as previous reviews expressed great service stayed out in the old town until around 3am still a friendly face to let us in and see to any requests

Helpful?
Thank Jon_buckley
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you for your nice opinion. I hope you will choose us one more time in the future. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More 

berwicker
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 November 2013

We stayed in one of the Jazz rooms and were really impressed by the decor, quality of the bedding and the quietness of the room. The staff were very pleasant and were happy to help with bookings for trips and taxi runs and we would definitely stay here again - hopefully next summer,! Even though the weather was very cold... More 

Helpful?
Thank pedroBerwicker
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you for your feedback. It was reaaly nice to read it. We invite you to stay in our hotel also during your next trip to Cracow. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN Krakow Old Town

Address: ul. Sw. Gertrudy 6, Krakow 31-046, Poland (Formerly RT Monopol Hotel)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $91 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Krakow Old Town 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Krakow Old Town Hotel Krakow
Rt Monopol Krakow
Hotel Rt Monopol
Monopol Hotel Krakow
Hotel Style:
#52 Family Hotel in Krakow
#54 Business Hotel in Krakow
#71 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Krakow Old Town staff and other travellers.
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Questions? Get answers from BEST WESTERN Krakow Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Jazz section nice”
 of 5 bubbles marcoIreland, 30 Nov 2016 | Read review
“ask for a high floor at the front”
 of 5 bubbles welshprof, 27 Nov 2016 | Read review
“Jazz rooms are the best but lift only goes to one floor, stairs need to be used to get to most of the rooms as it's a newer part of hotel.”
  • Inside room 321 Jazz room
  • Inside room 321 Jazz room
  • Room 321 Jazz room
 of 5 bubbles 806MarkB806, 26 Nov 2016 | Read review
“The hotel is literally five minutes walk from The Old Town.DONT shop in the supermarket next door as the staff are very rude to visitors.”
 of 5 bubbles jackiemF2175KT, 16 Nov 2016 | Read review
“high up as the tram stop is outside”
 of 5 bubbles 391EmmaS, 15 Nov 2016 | Read review
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