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BEST WESTERN Hotel Galicya

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#97 of 258 Hotels in Krakow
Certificate of Excellence
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BEST WESTERN Hotel Galicya
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243 Reviews from our TripAdvisor Community

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Showing 171: English reviews
London, United Kingdom
Reviewed 4 October 2016 via mobile

I stayed at this hotel with my 5 year old daughter ( who is a clean freak ) and the moment we arrived late on a rainy night, it felt from home to home. The fastest check in I ever experienced in my travelling life ( literally took les than five minutes) and we were tucked in our bed. All...

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1Thank Eye M
London, United Kingdom
Reviewed 1 October 2016 via mobile

You get what you pay for and this wasn't bad at all. Breakfast was good, bar was plentiful, rooms clean but sparse. Note that this is not town centre though - but only 70p on tram which stops right outside or £5 in a cab to the Market Square - or about an hour to walk. Staff very helpful and...

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Thank Keith F
Reviewed 18 September 2016 via mobile

A group of us went to visit Auschwitz (1hr drive) and stayed here for 2 nights. 15/20 mins in the (hire) cat from the airport and very close to the tram stops for a 10min journey into Krokow (3.80 zloty). The reception staff were extremely helpful and polite. The rooms were just what you'd expect; spacious, clean and relatively modern....

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Thank Ollie E
Reviewed 30 August 2016 via mobile

Decent hotel, breakfast not great, decent bar, taxi ride into town less than £5, cheap and cheerful place, a lamp blew off the window ledge in the wind cost us £30! Other than that- no complaints, Kraków itself is a lovely place you could easily go with the wife and have a great time too!

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Thank Mikeand83
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you very much for taking the time to send us your opinion about our hotel. Each comment is very helpful for us because every guest is very important to us. Unfortunately, we can not always satisfy the requirements of all guests but we are trying to do the best . We hope that these minor inconveniences will not affect...

Reviewed 19 August 2016

Great little hotel, although a little tricky to see!! Our sat nav took us the right way however right up untill the final turn I thought it had taken me wrong. It's tucked down a little road that almost looks like a business estate, but I didnt mind that as we had driven there from uk and that meant the...

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Thank Jon L
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you very much for your opinion. It was a great pleasure for me to read it. We are doing our best for the Guests, and your opinion means that the Guests appreciate this. We are waiting for you next time. Best Regards, Bartłomiej Cieslak Hotel Manager

London UK
Reviewed 14 August 2016 via mobile

I was not expecting much for our £45 a night (including breakfast) accommodation...but boy, was I surprised! Fabulous hotel with clean pristine big rooms (we booked 3 singles) but we're allocated 3 twins...fan, TV, hairdryer, complimentary water x 2, tea and coffee making facilities, hairdryer, shampoo, shower gel etc. Receptionist really friendly and efficient who booked our day trips with...

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Thank Carlyj68
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you very much for your opinion. It was a great pleasure for me to read it. We are doing our best for the Guests, and your opinion means that the Guests appreciate this. We are waiting for you next time. Best Regards, Bartłomiej Cieslak Hotel Manager

Prague, Czech Republic
Reviewed 10 August 2016

We spent two nights there and it was really terrible. A group of 100 young students has been also accommodated in the hotel. They were yelling, singing and making other noise in the hotel after midnight so it was impossible to sleep. We called the reception three times but they were not able to ensure the silence. After a sleepless...

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Thank davidV1301YU
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you very much for choosing our hotel. We apologize for any inconvenience related to your accommodation. Thank you for your extensive comments, they will be analyzed and will be taken the appropriate changes. Such comments are very important to us and help us to fulfill the expectations of our Guests. We hope that we will have a chance to...

London, United Kingdom
Reviewed 21 July 2016 via mobile

The type of hotel best avoided. Antiquated, badly in need of upgrading and redecorating. Staff do their best but an awful hotel in the middle of suburbia is still the worst hotel. No air conditioning, strange bed arrangements, and only place to eat, except for restaurant is McDonalds across the road. This hotel is best avoided at all costs.

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Thank lindaba54
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you very much for choosing our hotel. We apologize for any inconvenience related to your accommodation. Thank you for your extensive comments, they will be analyzed and will be taken the appropriate changes. Such comments are very important to us and help us to fulfill the expectations of our Guests. We hope that we will have a chance to...

Reviewed 8 July 2016 via mobile

This hotel exceeded my expectations. In almost every area. The only thing i would say is the beer garden overlooks the car park. It would be nicer if there was a bit nicer scenery to look at. The staff were very helpful and spoke very good English. The bedrooms are very clean and comfortable although a little on the small...

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Thank Sarah M
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you for writing your opinion about our hotel and services. We are very pleased to read your so positive feelings about last stay in our hotel. We guarantee that we will make every effort with your next stay was also satisfactory. Regards, Bartlomiej Cieslak Hotel Manager

Stafford, United Kingdom
Reviewed 1 July 2016

Stayed for two nights to use it as a base for auschiwtz and the salt mine. Salt mine was less than half hour and auscwitz about one hour 20 mins by taxi. Hotel was spotless and modern, reception staff friendly and speak good English. Buffet breakfast was nice with lots of choice, cereals, fruit, bread, meats, polish sausages and scrambled...

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Thank budnbud5
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you very much for taking the time to send us your opinion about our hotel. Each comment is very helpful for us because every guest is very important to us. Unfortunately, we can not always satisfy the requirements of all guests but we are trying to do the best . We hope that these minor inconveniences will not affect...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Hotel Galicya is a comfortable hotel located in the Podgorze district, known for its interesting urban buildings and the numerous companies which have decided to open offices here. ... more   less 

Additional Information about BEST WESTERN Hotel Galicya

Address: ul. Rzemieslnicza 4, Krakow 30-363, Poland (Formerly Hotel Galicya)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $51 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Galicya 3*
Number of rooms: 63
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Also Known As:
Galicya Hotel Krakow
Hotel Style:
#17 Best Value Hotel in Krakow
#39 Family Hotel in Krakow
#64 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Galicya staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel Galicya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was 101. It was very spacious and clean.”
 of 5 bubbles 444lili, 20 May 2016 | Read review
“The hotel is a sufficient distance from the nearest road for traffic noise not to be an issue.”
 of 5 bubbles IanLee2015, 28 Oct 2015 | Read review
“as i saw all rooms were very new and well equipt and spaciuos”
  • wery comfortable bed
 of 5 bubbles RamunePavlou, 25 Oct 2015 | Read review
“We had room 108 and it was just fine. View of the carpark, lovely and quiet at night.”
 of 5 bubbles 4myxtc, 5 Aug 2015 | Read review
“Ground floor rooms are suitable for disabled.”
 of 5 bubbles 916jamesl, 19 Jul 2015 | Read review
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