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My wife and I stayed at this hotel during our first visit to Poland / Krakow.
Although it is slightly further out of the main town than some of the other hotels, we found it to be more than adequate for our needs as we...More
Response from Iwona S, Front Office Manager at Best Western Hotel GalicyaResponded 18 August 2014
It was a pleasure to read your review. We are happy that you are satisfied with your stay at our hotel. Thank you also for the comment regarding the AC of course we will pass your comment to our Management, regarding the tv...More
Most of the reviews were good and that was misleading for me. Propably the hotel has renovated and not renovated rooms. Our room was not as seen on the professional photos. It was outdated. The main problem was that there wasn't Airconditioning. They put fans...More
Response from Iwona S, Manager at Best Western Hotel GalicyaResponded 14 August 2014
Thank you very much for your feedback and comments about our hotel.
Our hotel is a standard 3 star rating and meets all the basic requirements required by the brand Beste Western. Every year we pass a standard internal audit and assessment of...More
We stayed for two nights in August 2014, hotel is spotless throughout and reception staff the most helpful I have ever come across, downside no a/c in bedrooms and it was HOT! Reception did their very best, giving a second small fan....no help but then...More
Response from Iwona S, Manager at Best Western Hotel GalicyaResponded 13 August 2014
Thank you very much for such a positive opinion of our hotel.
Unfortunately the hotel does not have air conditioning but we try to reduce the inconvenience in this matter and provide the fans. We are very pleased that you have such pleasant...More
Window at most rooms can hardly be opened (just a very thin line). And BBQ at ground floor restaurant can bring unpleasant smoke into your room through this thin line. No air condition in room. Tram runs to train station every 20 ~ 30 minutes.More
Thank Shao J
Response from Iwona S, Manager at Best Western Hotel GalicyaResponded 10 August 2014
It is very sad that we did not meet your expectations and requirements that you expected.
Regarding the windows in the rooms, one window is hinged and the other is protected only because of its security. Always on request we release the lock...More
Rooms are tidy with enough space. Hotel is clean, but a room with street-view is not recommended due to the noises from outside (tram, traffic). Shower wasn't easy accessible (Small opening , high step in and out - actually quite dangerous when the floor is...More
Thank Alain M
Response from Iwona S, Front Office Manager at Best Western Hotel GalicyaResponded 6 August 2014
Thank you for your opinion, it is very important to us because we know how we should improve our services.
Regarding showers in the rooms, of course, we will take into account your comments, it was the first time we got information about...More
US$44 - US$97 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#39 Family Hotel in Krakow
#64 Romantic Hotel in Krakow
Non-Smoking Rooms ,
Number of rooms
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Response from cclarke120 | Reviewed this property |
We had tea/coffee facilities in our room which was a double room but I'm not sure about single rooms. I'd like to think that they offer the same. Hope that helps. Sorry for the delay but I've been away on holiday