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Novotel Krakow City West

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974 Reviews from our TripAdvisor Community

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Showing 446: English reviews
Durham, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW

We visited Krakow and stayed at the Novotel Krakow City West for our Wedding Anniversary. Loved Krakow and the hotel was fantastic. Excellent staff in hotel. So friendly and nothing was too much trouble. Got a lovely surprise when arrived back at our hotel after the first day out and there was a delicious chocolate cake waiting for us in... More 

Thank Sandra Lewis L
Bishop Auckland, United Kingdom
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 days ago NEW via mobile

Very happy we made the choice to stay here about ten minutes out of town but free bus shuttle and plenty of taxis make everything accessible. Rooms are spacious and immaculately clean very modern and comfortable with plenty tea coffee and we'll priced mini bar to hand. Breakfast is fabulous huge choice of cereals breads fruit along with choice of... More 

Thank Phillip L
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Stayed at this hotel for 3 nights. A taxi will take you straight there and easily obtained at the airport at a cost of 67 zolty. The hotel is situated about half an hour walk from the main town which we did every day both in and out, the hotel does offer a courtsey bus to town at set hours.... More 

Thank Milliepoonhead
Portsmouth, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

Just returned from a 3 night stay at this hotel. It was very good, rooms spacious and looked as though recently updated. Bathroom was superb and looked brand new although a slight smell of sewerage was a little unpleasant. Fantastic buffet breakfast with a vast range on offer including cook to order omelettes. Room was extremely hot though - we... More 

Thank Suzanne G
Visakhapatnam, India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

I stayed in Nov'16 for 4 nights. The location is not exactly great. A littlenfar from the city center. The rooms are big but basic. The refill for the tea counter is too small every time. Breakfast waas really good. It had a great spread of items. The hotel is busy all the time. Overall a pleasant stay, but nothinng... More 

Thank Raaj74
REddithc, Worcs.
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

Booked a trip with a friend to visit Auschwitz- booked a twin room - on arrival we were told the room booking had been changed to a double - we are 2 ladies travelling together so we're a little upset at this - eventually we were given key to another room - on opening the door we were most shocked... More 

Thank magnacarta
Bristol, United Kingdom
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

Whilst this hotel is a short taxi ride from the old city, it is nontheless a nice place to stay, with staff who cannot do enough to help you. The bar is welcoming and well stocked, the food good and reasonibly priced and the rooms well up to the Novotel standard.

1 Thank John H
Southwell, United Kingdom
2 reviews
Reviewed 3 weeks ago

Excellent Hotel for our 3 night stay in Poland.A little out the City centre, but a free shuttle service and a taxi ride for under five pounds compensated for that.Food and drinks in the hotel were good ,and inexpensive

Thank rolycottam
Woking, United Kingdom
Level Contributor
381 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 506 helpful votes
Reviewed 3 weeks ago

We stayed for three night on a deal including an innovation room with breakfast and were really impressed and glad we opted for this hotel. It is about 2.5 miles west of the City, which for us meant a lovely walk, although it is very easy to catch buses to the centre from right outside. Our room was modern, the... More 

Thank Samiloupepperell
Preston, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Family holiday for 6 nights. Hotel brilliant, immaculate, friendly staff, free wifi superb, breakfast fresh and plentiful. Bar great and staff again friendly and very helpful. And all this at a superb price. £50 a night bed and breakfast for all four of us. That's two adults and two teenage boys 👍

Thank phil225840
Jan K, Manager at Novotel Krakow City West, responded to this review

Dear Sir Thank you for your 5 star opinion. I'm glad to hear that you enjoy the staying with us especially: staff, room , breakfast buffet and our special promotion price. I hope we have a pleasure to see you soon in Novotel Krakow City West. kind regards Violetta B. General Hotel Manager More 

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  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Krakow City West is a 4 star hotel conveniently close to the centre of Krakow. Complimentary WiFi internet and conference rooms for up to 350 people will help your business trip run smoothly. For a relaxing break, we offer the largest rooms in town with air conditioning and satellite TV for your comfort. The hotel is just 15 minutes from the airport with onsite parking and a free shuttle bus to and from the city centre. Enjoy our restaurant, bar, indoor swimming pool, sauna and casino. ... more   less 

Additional Information about Novotel Krakow City West

Address: Armii Krajowej 11 Street, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $55 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow City West 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Novotel Krakow Bronowice Hotel Krakow
Accor Krakow Bronowice
Krakow Novotel
Hotel Style:
#14 Best Value Hotel in Krakow
#20 Business Hotel in Krakow
#24 Luxury Hotel in Krakow
#26 Family Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Krakow City West staff and other travellers.
22 questions
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Questions? Get answers from Novotel Krakow City West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better view facing the entrance”
 of 5 bubbles rolycottam, 11 Nov 2016 | Read review
“Ask for rooms on the front, They have a good view....”
 of 5 bubbles PrashantGupta220688, 27 Oct 2016 | Read review
“rooms also have a mini bar and wifi access”
 of 5 bubbles B1467PZjohnb, 20 Oct 2016 | Read review
“StY away from 1026”
 of 5 bubbles Jcgnj, 14 Oct 2016 | Read review
“No problems all was well.”
 of 5 bubbles 793hilaryj, 2 Oct 2016 | Read review
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