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Novotel Krakow City West

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Traveller (381)
Room & Suite (191)
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Overview
  • Excellent39%
  • Very good48%
  • Average11%
  • Poor1%
  • Terrible1%
Travellers talk about
“free shuttle”(25 reviews)
“shuttle service”(16 reviews)
“old town”(65 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Novotel Krakow City West
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Special Offer: CHEAPEST ONLINE RATES!
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,303)
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All reviewsfree shuttleshuttle serviceold townswimming pool and saunakrakow citybus stoptown centrebusiness tripwalk in showerreception areamini barreception staffpublic transportstayed here for nightsscrambled eggsmin walksalt mines
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251 - 255 of 571 reviews
Reviewed October 25, 2015

What a great 5 day break...to be honest we weren't expecting the level and service of the hotel to be so high for what we paid! The breakfast set us up for the day and the staff were so helpful. GREATMore

Review collected in partnership with Novotel Hotels
Thank justoffthesquare
Response from Manager O, Manager at Novotel Krakow City WestResponded October 28, 2015

Dear Justoff, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed October 19, 2015

It doesn't look amazing on the outside, let me tell you that. But inside... It is really amazing. Rooms are very spacious, beds really comfortable and it's so clean! The rooms are equipped with a kettle and a coffee machine, so it's a real treat...More

Thank Magda K
Response from Manager O, Manager at Novotel Krakow City WestResponded October 28, 2015

Dear Magda, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed October 15, 2015

It's a very basic functional hotel. Basic amenities. Very good WIFI throughout the hotel. The rooms are large and spacious. I was with a large tour group and had breakfast and dinner at the hotel and the food was very good.More

1  Thank albert m
Response from Manager O, Dyrektor generalny at Novotel Krakow City WestResponded October 19, 2015

Dear Albert, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed October 13, 2015

After returning from a fantastic 5 nights. It's safe to say we will definitely be back. Nice large clean rooms. Breakfast and food in restaurant & bar was fantastic and excellent quality. The staff in all departments of the hotel were excellent and always smiling,...More

1  Thank Catherine C
Response from Manager O, Dyrektor generalny at Novotel Krakow City WestResponded October 19, 2015

Dear Catherine, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed October 10, 2015 via mobile

Stayed here in May and the room and bathroom was impeccable. Its was conveniently located across from our offices but is a bit of a ways from the City Center. Neighborhood is quiet with not a lot of a nightlife either. Staff was awesome and...More

1  Thank manzoorf
Response from Manager O, Dyrektor generalny at Novotel Krakow City WestResponded October 19, 2015

Dear Manzoorf, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$58 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Krakow
#18 Family Hotel in Krakow
#20 Business Hotel in Krakow
#41 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$58 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Krakow
#18 Family Hotel in Krakow
#20 Business Hotel in Krakow
#41 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (381)
Room & Suite (191)
Dining (38)
Pool & Beach (2)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Claire M
March 11, 2018|
AnswerShow all 7 answers
Response from Wojtek K | Property representative |
Dear Claire, Thank you for your interest in our hotel. Indeed, we are now renovating our property and we were forced to close our swimming pool. I cannot confirm at this stage that all renovations will be completed within... More
1
Vote
Charmaine M
January 22, 2018|
AnswerShow all 4 answers
Response from Wojtek K | Property representative |
Hello, Thank you for your question but is it related to our hotel? Look forward to hearing from you, Best regards, Wojtek Kogut Guest Experience Manager Krakow
0
Votes
Room Tips
"top floors have a nice view"
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"Away from the construction work"
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"Room with river views"
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"sixth floor rooms seem to be very spacious"
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