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Novotel Krakow Centrum

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Traveller (563)
Room & Suite (307)
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Overview
  • Excellent48%
  • Very good42%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“riviera travel”(36 reviews)
“wawel castle”(133 reviews)
“old town”(161 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,915)
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All reviewsriviera travelwawel castleold townswimming poolexecutive roomoverlooking the riverthe main squarenice hotelcity centrebusiness tripbusy roadgood sizeminute walktram stoplong weekendmini barroom was large
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391 - 395 of 1,174 reviews
Reviewed 26 May 2016

This was our 4th visit to Krakow and 2nd at this hotel and won't be our last. The rooms are all clean and spacious with good facilities the only issue we had or should say I had was there was no plug socket by the...More

Thank oscar1995
Response from Iwona K, Kierownik recepcji at Novotel Krakow CentrumResponded 27 May 2016

Dear oscar1995, What a splendid comment – thank you so much! Your feedback is valuable and important. It is always the very best reward when our guests are returning for some more of Krakow & Novotel experience. I truly hope you will be able to...More

Reviewed 26 May 2016

Was here for a short work stay, and had a perfect stay. Very helpful staff. Especially the swimming pool was a delight. Also the location near to the old town and the river with opportunities for jogging. Will definitely stay at this hotel next visit...More

Thank reisedreng
Response from Iwona K, Kierownik recepcji at Novotel Krakow CentrumResponded 2 June 2016

Dear reisedreng, Thank you for your candid review & for choosing to stay with us whilst in Kraków. I am glad that the overall experience was enjoyable and we would be keen for you to return on another occasion to Novotel Kraków Centrum. We already...More

Reviewed 26 May 2016

The hotel has a great Location and our room had at fantastic view on the Wawel castle. Friendly staff and excellent breakfast. our room was spacious and clean with a very comfortable bed. we will come back to the same hotel next time we are...More

Thank leszounj
Response from Iwona K, Kierownik recepcji at Novotel Krakow CentrumResponded 27 May 2016

Dear leszounj, Thank you for your kind opinion about Novotel Kraków Centrum, it is always an unspeakable pleasure when our guests express highly about their seamless experience. I am proud to hear you found our Team helpful and were satisfied with our dedicated service. Our...More

Reviewed 25 May 2016 via mobile

Highly recommended this hotel when staying in Krakow. The staff are friendly and welcoming making check in quick and efficient. The rooms are modern and large offering fantastic views of the castle and canal if staying on the higher levels. The restaurant food was outstanding...More

Thank Karley B
Response from Iwona K, Kierownik recepcji at Novotel Krakow CentrumResponded 2 June 2016

Dear Karley B, Truly wonderful to receive such a great feedback. It sounds like we ticked all the boxes during your stay. We hope these fond memories of your last visit will bring you back to Kraków & Novotel Kraków Centrum in the future! Warm...More

Reviewed 25 May 2016

I am a travel agent and have just returned from Krakow and it has to be my favourite city break so far. I stayed 3 nights with my husband and we booked this through tour company Riviera Travel. Firstly the hotel was perfect for us...More

Thank mharriman
Response from Iwona K, Kierownik recepcji at Novotel Krakow CentrumResponded 27 May 2016

Dear mharriman, Thank you for your genuine opinion. I am happy to read that you were seized by our exceptional location and that our personalized service made your stay more efficient. We hope to welcome you again very soon in our interiors with even more...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$102 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Krakow
#17 Family Hotel in Krakow
#30 Luxury Hotel in Krakow
#31 Romantic Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$102 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Krakow
#17 Family Hotel in Krakow
#30 Luxury Hotel in Krakow
#31 Romantic Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (563)
Room & Suite (307)
Dining (63)
Pool & Beach (40)
Business Centre & Event Rooms (16)
Family and Play Areas (5)
Amenities (5)
Questions & Answers
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Penelopitstop
April 6, 2018|
AnswerShow all 3 answers
Response from Wojtek K | Property representative |
Hello there, Thank you for your question. Please be informed, that smoking is not allowed anywhere within our hotel area. Please let me know if you have any further questions. Best regards, Wojtek Kogut Guest... More
0
Votes
mbamerican
March 27, 2018|
AnswerShow all 4 answers
Response from Wojtek K | Property representative |
Hello there, Thank you for your questions. Our Guests praise the tours we organize for them. Please note, you can travel there by yourself but you will not be able to visit the museum on your own. Guided tours only... More
0
Votes
Jadelouis
October 6, 2017|
AnswerShow all 4 answers
Response from Wojtek K | Property representative |
Hello there Jadelouis, Our hotel is not that far. Can say we are in between Old Town and the airport. The connection by taxi is very accessible. Max 30 mins subject to traffic conditions of course. Please let me know if we... More
1
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Room Tips
"At the front for best view"
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"Ask if you want a river view."
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"Opt for an executive room overlooking the river/castle"
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"south side rooms have better views, and despite overlooking a busy road are not noisy"
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