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Sheraton Grand Krakow

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Sheraton Grand Krakow
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1,865 Reviews from our TripAdvisor Community

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Showing 1,449: English reviews
Boulder City, Nevada
Reviewed 6 April 2014

Having never been to Krakow, we booked the Sheraton at the recommendation of our son and were pleasantly surprised. It is a luxury hotel in a superb location. Our room overlooked the Wistula River and when we went up to the roof top lounge, we were able to see the Wawel Castle and many of the church steeples. The hotel...

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Thank Patty1123
Reviewed 4 April 2014

After staying in hundreds of hotels all over the world the sheraton krakow hotel is by far the best hotel I have ever stayed in, from the moment we arrived it felt just like home. The concierge were fantastic as we're all the staff that made our stay the best it could be. Located 10 mins walk from the old...

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2Thank Smith20782
Warsaw, Poland
Reviewed 4 April 2014

as another reviewer wrote "typical Sheraton". Indeed. Expect flawless service, very friendly and helpful staff, clean and large rooms, extensive breakfast. But in Krakow Sheraton you get on top: a beautiful and impressive lobby/patio, a location opposite the Wawel, one of Poland's most iconic places.

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Thank dirkaarts
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for your words of appreciation towards Krakow & Wawel and the Sheraton Krakow Hotel. We believe to combine not only impressive interiors with spacious glass-roofed atrium or stylishly appointed Lounge Bar & Rooftop Terrace – ideal for a cocktail or dinner under the stars (perfect place to admire Krakow from its skyline). We, entire Sheraton Krakow...

Louisville, Kentucky
Reviewed 3 April 2014

We've traveled the world and have to say that this hotel is among the best. Staff was efficient and helpful. Location is perfect. Rooms were clean and spacious. Be sure to sign up for discounted breakfasts at check-in; otherwise, cost is very high. Because Lufthansa airlines announced a pilot strike in two days, we needed to cut short our stay....

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Thank tom s
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Tom S, This is a very charming review for which I thank you very much. ‘Hotel is among the best’ – really makes us speechless, highly appreciated. I am glad your expectations were met and Sheraton experience was not distracted due to the flight schedule change and early wake-up hour – I guess the breakfast box was ideal solution...

Island of Malta, Malta
Reviewed 1 April 2014

Stayed at the Sheraton Hotel with friends for a week and can only say positive things about this hotel. Location is fantastic facing the lake and Wawel Castle, just 10 min walk to main market which makes this hotel a super stay. The hotel itself is beautiful, rooms super comfortable and bathroom too. The lobby??? FANTASTIC......... The staff was really...

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Thank Adrian C
LEATHERHEAQD
Reviewed 31 March 2014

We visited Krakow with 2 friends for a 4 night stay I have to say that the Krakow Sheraton was perfect. There was nothing to criticise, except and this is a positive, it would be good if the ultra efficient staff at the fantastic breakfast were to smile a bit more. There is nothing more that i can add and...

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Thank DAVID N
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear David, I am sure that your rewarding review will bring happiness and make our Team smile! We love to hear you and your friends enjoyed the stay – we surely hope you will return for some more! Best regards, Angela Saliba General Manager Sheraton Krakow Hotel

Warrenton, Virginia
Reviewed 30 March 2014

The hotel is contemporaneous, which is not to our preference; however the location is fabulous, the staff are really very helpful, and the amenities are perfect. We had a club floor room; which gives you access to lounge where you can have breakfast, adult beverages. We were not there during the day; but at happy hour time they have all...

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Thank headsup30
ft. lauderdale
Reviewed 19 March 2014

The perfect location for walking to most sights. Very clean rooms with great service. Comfortable bed was much appreciated after a day of flight delays. Free wifi in lobby but not in your rooms. Walked to main market square and had a wonderful meal at Restauracja Szara.

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Thank gatorgirl80
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Pleasure to read your review, thank you very much. We hope to embrace the opportunity to meet & greet you again while crossing over our doorstep soon! It will allow us to elevate the memories from a previous stay while having exclusive dinner at The Olive restaurant where our Culinary Director, who is also the Executive Chef of...

London, United Kingdom
Reviewed 17 March 2014

was looking up hotel for a weekend break in Krakow that is reasonable distance to city centre and Wawel castle. This hotel offered Sheraton reputation and convenient location at the reasonable price of I think ~$120 (prepaid rate). Located at the riverbank it offers spectacular rooms at the river and the castle (from some rooms). I had some SPG suite...

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Thank avsm
Washington DC, District of Columbia
Reviewed 12 March 2014

First let me say that staff at the hotel were always very curteous and pleasant and i generally find the hotel fine. However, there are too many inconvenient features to this place for me not to mention them. First, the layout. Rooms are all around a large interior partio with only one elevator to go down. If your room happens...

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2Thank Agnes C
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Your candid review is appreciated and brings valid points to my attention. I am glad that your overall impression of the hotel is positive, however feel disappointed that not everything was to your liking, especially the internet connection. It is difficult for us to evaluate why you have encountered issues with the connection, I guess it would be...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Olive
The Olive
Cuisines: European, Central European, Italian, Polish, International, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Located near Wawel Castle on the bank of Wisla River, Sheraton Krakow Hotel is steps from the most important things in Krakow. ... more   less 

Additional Information about Sheraton Grand Krakow

Address: ul. Powisle 7, Krakow 31-101, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $136 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Krakow 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Sheraton Krakow
Krakow Sheraton
Hotel Style:
#2 Business Hotel in Krakow
#9 Family Hotel in Krakow
#15 Romantic Hotel in Krakow
#18 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Krakow staff and other travellers.
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Questions? Get answers from Sheraton Grand Krakow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 150 and had a minimal view of the castle.”
 of 5 bubbles ECSSBA, 20 Mar 2017 | Read review
“seek a room with river view”
 of 5 bubbles 19reginaldr, 14 Mar 2017 | Read review
“dont ask for a view- get out and see the city”
 of 5 bubbles lloydw19, 7 Mar 2017 | Read review
“If you like blackout curtains, don't pick a corner room. The curtains don't completely close and let in lots of light”
  • View from in front of the hotel
 of 5 bubbles 230melissaw, 26 Feb 2017 | Read review
“Front of hotel for a great view”
 of 5 bubbles MaryTravel71, 26 Feb 2017 | Read review
5 of 5