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Sheraton Grand Krakow

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$164*
US$140*
US$164*
US$140*
US$164*
US$140*
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Sheraton Grand Krakow
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1,933 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Krakow
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Showing 1,499: English reviews
Oslo, Norway
Reviewed 4 June 2014

2 nights over the weekend with friends. Stayed in a deluxe room and the service was great. The beds were amazing. Slept really well. Location is the best, smiling and friendly staff throughout and the hotel has a nice roof top terrace with great service. Will definitely book this hotel next time I am in Krakow.

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Helpful?
Thank Morten W
Cuckfield, United Kingdom
Reviewed 3 June 2014

Four of us stayed at the hotel for three nights in April 2014 and were very impressed. The large atrium which houses the reception area, main restaurant and ground floor bar creates a wonderfully light and airy space. Our rooms were well appointed on the first floor and each had a very large, comfortable bed so we slept very well....

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Thank Anne932
Reviewed 2 June 2014

The room was lovely,large, clean and very comfortable. It was a club room on the top floor with a beautiful view. Location is terrific. Reservation clerk was exceptional. Morning desk clerk was very good about explaining facilities and perks of club room. Buffet breakfast had nice international selection. Biggest negative was that I was on the wait list for a...

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1Thank Kathy G
Tel Aviv, Israel
Reviewed 2 June 2014

We stayed at the hotel for three nights. The hotel is beaytiful. The surounding is beautiful. We had a club room which was great! The staff is very nice and very helpful. You can take a bike and ride to the city or just along the river. I would defenatly come again!

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Helpful?
Thank Traveltal
Gliwice, Poland
Reviewed 29 May 2014

Had a good stay overall but the most important was noisy room and poor sleep as a result. Could hear things going on as if the other people were in my room. Location is great, it's clean and good service/ A little pricey for Poland but ??

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Helpful?
Thank Ge0rge54
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for sharing your feedback with us. Lovely to read the words of appreciation towards our dedicated Team members and central location in the embraces of Wawel and river. Here at Sheraton Krakow we boast of the comfort of our rooms and beds – having Sweet Sleeper Bed as a perfect guard to your convenient night sleep…I...

Tel Aviv, Israel
Reviewed 29 May 2014

We stay two days at the Sheraton Krakow hotel. The hotel's an excellent location at the foot of the palace, and we got a room overlooking the amazing view of the palace and the river. (307) The room is large, bright and comfortable. Hotel staff friendly, welcoming and an excellent service. It should be noted the professional management of general...

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Helpful?
Thank Rony H
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Rony, We are so grateful for the rewarding comments and scores, could not thank you enough. Receiving a praising opinion like yours from an experienced guest like yourself is really a quintessence of work and efforts of entire Sheraton Krakow Hotel Team & myself invested on a daily basis. How nice to see you were a part of our...

Lutry, Switzerland
Reviewed 27 May 2014

I spent 5 days in the Krakow Sheraton. Overall very nice experience, very friendly staff who recommended us good restaurants. The bar on the roof is also very nice. However the closing time is a little bit to early (23h30 for the last drink ...).

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1Thank Suivez-Nous
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Alexander, Thank you for the lovely feedback, we are glad you enjoyed the time in Krakow and at Sheraton Krakow Hotel. I guess the time flies fast when discovering beauty of the city from our Lounge Bar on the Roof Top Terrace perspective,it is indeed a pity that our closing time was a little too early… Thank you for...

Seattle, Washington
Reviewed 26 May 2014

Good points: 1) great location. Everything is within walking distance except to the Jewish town. When y walk put of the hotel, y can see the beautiful river and the cathedral. 2) excellent breakfast, bothy I. Selection and quality. 3) open and attractive lobby. Friendly staff. Great lounge, both food and service, 4) good gym.

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Helpful?
Thank chicbean
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for the lovely appraisal of your stay. It is most rewarding to see that you appreciated our facilities & services, clearly you have explored our hotel well! If we may suggest next points that, we hope, would deserve to be on the list are surely SomePlace Else sports bar and our Lounge Bar & Roof Top...

Boston, Massachusetts
Reviewed 21 May 2014

Close to the river and the old city - lots to see/do within walking distance. Good amenities and service - club lounge, sports bar, restaurant food is quite good - and excellent gym and pool. Staff are nice as well as efficient and professional. My second stay and I will keep going back. Only drawback - it seems to be...

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Thank jaudi993
United Kingdom
Reviewed 19 May 2014

We were a family of three staying for 3 nights in the Wawel Suite and Room 460. The Wawel Suite was amazing value for the price we paid with every comfort imaginable. We dined twice in the hotel, once in the sports bar and once on the roof top terrace. Both meals were wonderful and we were able to choose...

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Thank cehderby

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Olive
The Olive
Cuisines: European, Central European, Italian, Polish, International, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
Official Description (provided by the hotel)
Five star Hotel located in the very heart of the city, at the foot of The Royal Wawel Castle & next to Wisla Bulevards. Sheraton Grand Krakow is steps from the most important tourist attractions in Krakow with easy access from the airport or railway station. Hotel offers 232 fully renovated guestrooms, 3 different venues with great variety of menus & beverages & one - the Roof Top Terrace & Lounge Bar - which despite the vast offer of exquisite drinks & unique menu offers the best views of Krakow. There are Club Lounge - the best place to plug in or hang out & Sheraton Fitness with indoor, heated pool, sauna & treatment room. Enrich your stay with Krakow's best view! ... more   less 

Additional Information about Sheraton Grand Krakow

Address: ul. Powisle 7, Krakow 31-101, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $175 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Krakow 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Sheraton Krakow
Krakow Sheraton
Hotel Style:
#2 Business Hotel in Krakow
#9 Family Hotel in Krakow
#15 Romantic Hotel in Krakow
#21 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Krakow staff and other travellers.
21 questions
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Questions? Get answers from Sheraton Grand Krakow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top Floors are quietest (4&5)”
AnthonyG782, 25 May 2017 | Read review
“Ask for a room with the river view. It has more light and air and the view is impressive.”
miral_11, 19 May 2017 | Read review
“very good location,castle view.river view”
tinyrooms, 18 May 2017 | Read review
“10 mns walk to old town”
monikakR8287QY, 17 May 2017 | Read review
“Try and get a room at the front, with views across the river and to the castle”
876freddied, 17 May 2017 | Read review
5 of 5
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US$140* /night
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Prices are for 1 room, 2 adults
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