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Sheraton Grand Krakow

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Sheraton Grand Krakow
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1,843 Reviews from our TripAdvisor Community

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Showing 1,434: English reviews
Southend
Reviewed 1 July 2013

Lovely hotel in a prime location opposite the Vistula river and Wawel Castle. First class facilities and friendly, knowledgable staff. We were celebrating my wifes birthday and the hotel upgraded us to a room with a view of the castle and sent a cake in celebration - nice touches, very much appreciated. Main square is only 10 minutes walk away...

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Helpful?
Thank clive h
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you so much for your review! Wonderful to hear your wife had such a great birthday time in Krakow and we are glad you have chosen to spend this special moments with us at the Sheraton Krakow Hotel! Hopefully this is a start of a new tradition, you can come and celebrate your birthday every year with...

London, United Kingdom
Reviewed 30 June 2013

Stayed here for 4 nights in 2011 at Christmas and it was pure luxury. Quite far to walk to the main square especially when its cold, but it is only two minutes to the tram. It is right next to Wawel castle so there is plenty to see on the walk to the hotel. The staff were very friendly especially...

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Helpful?
Thank Hannah M
Dublin, Ireland
Reviewed 29 June 2013 via mobile

Got married in The Sheraton in June 2013. What an amazing job they did! From the front desk to the cleaners, the staff are so professional, friendly and helpful! The food is as good as it gets! Attention to detail for our wedding was fantastic! If you are going to Krakow(amazing city-so much to do and see) stay at The...

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Helpful?
Thank cosnoe7
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you so much for the wonderful recommendation. We are so pleased to have hosted your wedding in June and are delighted that we were able to meet all of your expectations. We strive to do our best to make brides feel comfortable on this special day and happy with the services we provide, it is very exciting...

Ampfield, United Kingdom
Reviewed 25 June 2013

Although we were not expecting a heat wave, my husband and I underestimated just how cold Krakow could be in March!! Thank goodness for this (centrally heated) luxury hotel situated near the heart of the town. Krakow is very beautiful on foot - with many lovely coffee and chocolate bars along the way (you MUST try Chilli Coffee) but we...

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Thank 416Charlie
Gdansk, Poland
Reviewed 24 June 2013

I have visited Sheraton Hotel, Krakow on June 2013. It keeps sheraton`s level of cozyness and valuable service. Room was spacious, very comfortable bed. This hotel is perfectly located just by the Wawel castle, in the Old City few steps from Kazimierz - best place to eat, drink and have fun as well.

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Helpful?
1Thank Bablo19
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for choosing to stay at the Sheraton Krakow and for your wonderful feedback! I’m delighted we met all your expectations and that you had a wonderful stay in our lovely city. Hope to have the opportunity to welcome you back in not too distant future. Warm regards, Stijn Oyen General Manager Sheraton Krakow Hotel

Tampere, Finland
Reviewed 23 June 2013

Big hotel, conveniently situated close to the touristy areas but also by the beautiful river, overlooking the castle. Perfect for both business and leisure. The prices are very affordable, the food is good, service is excellent. The spa is not much to talk about, however, but still a nice thing to have after a long day of walking in the...

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Helpful?
Thank Humina_FIN
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, We are so glad you had a pleasant experience while you were here. First off, your articulation of our property is very impressive and we enjoy when our guests appreciate the service, location and our comfortable Club rooms with access to the Club Lounge. There is no area of our property or approach in our service where we...

Papamoa, New Zealand
Reviewed 22 June 2013

We were so please we stayed at the Sheraton, they are a first class act and well worthy of their 5 stars. We were worried about the location, but it was fantastic, we enjoyed having a 10 -15 minute walk to the Square and always felt safe walking home. The bed was extremely comfortable so we had great sleeps. We...

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1Thank eddiefredie
Canton of Basel, Switzerland
Reviewed 21 June 2013

High standard, business-like hotel in a good location (10 mins walk to the old-town and just on the river). This Sheraton has the look and feel like any other Sheraton hotel. Rooms are big, service good (although not outstanding or personal), breakfast is very good and diverse. But, like any Sheraton, this feels very much like a "US hotel" ......

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Thank 1234CN
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, I am delighted to find out that you enjoyed your time with us - ‘a great spot’ in Krakow. Thank you for pointing out our convenient location, good service and ‘ diverse’ breakfast. Sorry to hear that the design of the hotel was not much to your liking. Our interiors present the contemporary Krakow’s style with the decors...

Abergele, United Kingdom
Reviewed 20 June 2013

Says it all really. The hotel location by the river and castle view is a 10-15 minute stroll to the Market Square. The food (ate breakfasts ((hot and cold varied and large selection - egg based cooked fresh on request)), snack, dinner and packed lunch) absolutely wonderful. The staff cheerful and always willing to help and advise. Room (Studio) beautiful...

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1Thank helenamike
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you so much for your fantastic feedback and 5-star rating. I will be certain to share your kind words with all the ambassadors of our hotel, they will surely make for a wonderful reward to them. We look forward to being your host in the near future! Regards, Stijn Oyen General Manager Sheraton Krakow Hotel

Cardiff, United Kingdom
Reviewed 20 June 2013

Beautiful hotel with great service. We booked the hotel car to come and pick us up from the airport which I would definitely recommend, its well worth the money. Our room wasnt ready when we arrived (we were early) so we went to explore Krakow. Roughly a ten minute walk to the main square. I gave location 4/5 for this...

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Helpful?
Thank Charmor_13
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Greetings from Sheraton Krakow Hotel! I am most gratified to read that your stay was enjoyable and that we helped in making your birthday celebration so special ‘sweet’. I will pass your kind words to our talented Pastry Team. It is always delightful to read that a guest intends to give us the seal of approval by giving...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Olive
The Olive
Cuisines: European, Central European, Italian, Polish, International, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Located near Wawel Castle on the bank of Wisla River, Sheraton Krakow Hotel is steps from the most important things in Krakow. ... more   less 

Additional Information about Sheraton Grand Krakow

Address: ul. Powisle 7, Krakow 31-101, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $113 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Krakow 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Sheraton Krakow
Krakow Sheraton
Hotel Style:
#2 Business Hotel in Krakow
#9 Family Hotel in Krakow
#15 Romantic Hotel in Krakow
#18 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Krakow staff and other travellers.
19 questions
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Questions? Get answers from Sheraton Grand Krakow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like blackout curtains, don't pick a corner room. The curtains don't completely close and let in lots of light”
  • View from in front of the hotel
 of 5 bubbles 230melissaw, 26 Feb 2017 | Read review
“Front of hotel for a great view”
 of 5 bubbles MaryTravel71, 26 Feb 2017 | Read review
“Rooms overlooking the river have the best view by far”
  • View towards castle from hotel window
 of 5 bubbles dcmleeds, 23 Feb 2017 | Read review
“Worth upgrading to a river view room.”
 of 5 bubbles sanedmondson, 22 Feb 2017 | Read review
“only stayed in one room so can't comment”
 of 5 bubbles 493glynh, 21 Feb 2017 | Read review
5 of 5