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Hotel Belweder

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#3 of 18 Hotels in Ustron
Certificate of Excellence
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Hotel Belweder
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142 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Opava, Czech Republic
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Plus: Friendly staff, delicious food, pleasant environment, clean, beautiful panorama. Minus: minor problems during the process of accommodation, wellness average, the hotel will charge for parking. To summarize: 70-80%.

Helpful?
Thank Dalibor B
Hotel_Belweder, Dyrektor generalny at Hotel Belweder, responded to this review

Dear Mr Dalibor, Thank you for review about Your stay at our hotel. We always try to make the quality of our services to be at the highest level. We will consider Your valuable tips about the check-in and parking charge - guest satisfaction is our priority. We truly hope that You will visit us again soon. Feel invited for... More 

Level Contributor
3 reviews
Reviewed 25 September 2016

Overall experience was nice, but slightly disappointed by the dust on the walls and shelves in the corridors. Also room cleaning was a bit too superficial. In the room there were the scales but not working. There could have been coffee/tea in the room for this room rate. Free parking was a plus as well as good breakfasts with nice... More 

Helpful?
Thank Anastasia K
Hotel_Belweder, Dyrektor generalny at Hotel Belweder, responded to this review

Dear Guest, Thank you for your feedback. Thank You for good words and this with suggestions what to improve. We are sorry to hear that we could not fulfill all your expectations. Your review is appreciated and brings valid points to our attention. We kindly hope you will give us a chance to convince you about our high level services.... More 

Level Contributor
102 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 June 2016 via mobile

We were a large international group in Ustron. The hotel, services and staff were fantastic. We had a very varied selection of food and the beer was great too! The room was clean and well appointed and well equipped. I'd recommend the location for anyone wanting fresh mountain air, countryside and a great value for money hotel.

Helpful?
Thank TurkishYeti
Poland
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 January 2016

The only good thing about this hotel is nice views. Thing that surprised me most is a parking for which you have to pay! Seriously, it was a first time when I stayed in hotel and had to pay extra for a parking. Room was okay but chair was broken and towels looked like... well, should be throw away months... More 

Helpful?
Thank LadyDalek
berlin germany, portland usa
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 December 2015

We enjoyed staying at this hotel. Our room was very clean with a beautiful view. The staff was very helpful and the food was good. The SPA was nice with professional personnel. This hotel ranks itself as 5* in international standards considering the little bit outdated interiors I would grade it as a strong 3* though. Please note that parking... More 

Helpful?
Thank kooomedia
Marbella, Spain
Level Contributor
192 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 11 November 2015

Located on the brow of the hill with beautiful view of Beskida Mountains. Rooms should be renovated, I needed to change my room because the bed was simply destroyed. Breakfast, typical Polish unfortunately limited selection of fruits. Dinner just average. Staff OK, try to be helpful but still need some education. Price above average in this Region.

Helpful?
Thank Michael N
Hotel B, Dyrektor generalny at Hotel Belweder, responded to this review

Dear Sir, Thank you for your review and taking time to share it on Trip Advisor. We are glad that the your stay at our hotel was successful. We strive to make our services at the highest level. We will consider the your valuable leads about the room. Customer satisfaction is our top priority. We hope that we will be... More 

Gliwice, Polska
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 September 2015

We stayed there in New Year's Eve time. It has a beautiful dining room with a magnificent view with very poor food. Only Breakfast just good. We were very disappointed with the level of food certainly it does not deserve five stars, it is a the level of ordinary bar. Rooms are nice, nothing special typical hotels inside but clean... More 

Helpful?
1 Thank aniak32
Warsaw, Poland
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 August 2015

Food - awful, breakfast buffet - good, staff - not so good, room - very bad. This is 5* hotel but for me it should have 3*. I've got a single room - it was very small, not comfortable and with parking view. I've ordered chicken in the hotel restaurant - it was awful. Spa is ok, but not very... More 

Helpful?
1 Thank Zielaczek69
Hotel B, Dyrektor generalny at Hotel Belweder, responded to this review

Dear Guest, Thank you for your feedback. We are sorry to hear that we could not fulfill your expectations. Your review is appreciated and brings valid points to our attention. We kindly hope you will give us a chance to convince you about that fact. We hope to welcome you soon again. Kind regards, General Manager – Maria Makal-Młynarska More 

Bishops Stortford, United Kingdom
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 10 January 2015 via mobile

Some hotels with 5 stars have something special to offer but that one is just a nice good hotel Rooms are nice and clean Restaurant open till 10pm If you like polish Zurek Soup that is delicious here ;) Service very good. Views are nice Especially during early night time I didn't had a chance to visit spa as it... More 

Helpful?
Thank Chris K
Hotel B, Dyrektor generalny at Hotel Belweder, responded to this review

Dear Sir, Thank you very much for your stay in Hotel Belweder in Ustroń and so nice review about us on Trip Advisor. For us, Hoteliers, so nice mark given to us by our guest, is the best reward for our work. Thank you very much for your kind words and hope you will come back again to our hotel.... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 June 2014

We visited this hotel for a team event with my company, spent there 3 days. Let me go trough point by point: - The building: the location itself is perfect, especially to those who like nature and hills. The reception hall is beautiful art deco style, 5 floor ceiling height, quite everything is covered with precious stones. From outside it... More 

Helpful?
Thank JagmanNoble
Hotel B, Kierownik ds. PR at Hotel Belweder, responded to this review

Thank You for reviev with constructive and full opinion. It will be really helpful to improve our services. Especially we will take a look at bar service You mentioned about. We're looking forward for Your next visit to see our improvements. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Hotel Belweder

Address: ul. Zdrojowa 15 | 43-450, Ustron, Ustron 43-450, Poland
Region: Poland > Southern Poland > Silesia Province > Ustron
Price Range: $66 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Belweder 5*
Number of rooms: 97
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Belweder staff and other travellers.
4 questions
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Questions? Get answers from Hotel Belweder staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with balconies”
 of 5 bubbles 482anastasiak, 25 Sep 2016 | Read review
“Please, ask for the room with the mountain view.”
 of 5 bubbles Zielaczek69, 27 Aug 2015 | Read review
“Any which has the panoramic views!”
 of 5 bubbles JagmanNoble, 21 Jun 2014 | Read review
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