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Platinum Palace Hotel

CancelonUS$93*
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#30 of 73 Hotels in Wroclaw
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$109*
US$93*
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US$105*
US$109*
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Platinum Palace Hotel
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243 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Uttoxeter, United Kingdom
Reviewed 24 March 2016

Although the hotel is not situated in the centre it is very convenient for the tram system being only a short walk from a tram stop. The rooms are nicely fitted out and the downstairs spa was a lovely treat at the end of a busy day sightseeing. The beds are a bit too soft for my liking but that's...

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Helpful?
1Thank vickyjh
Agata_Chilinska, Front Office Manager at Platinum Palace Hotel, responded to this review

Dear Guest, Thank You very much for finding a time to review your stay in Platinum Palace ***** Wroclaw. It is pleasure for all of Us to see this positive comment about your stay, and we are expecting to see you again in our hotel. Best regards, Bartosz Warchal Front Office Manager

Burwash
Reviewed 2 February 2016 via mobile

Incredibly luxurious hotel, great restaurant, amazing breakfast, beautiful room. Really enjoyed our stay here. It is a little way out of town but very close to the tram stop so easy and cheap to get there.

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Helpful?
Thank James F
Agata_Chilinska, General Manager at Platinum Palace Hotel, responded to this review

Dear Mr James, it's nice you've mentioned so many advantages of the cosy and friendly Platinum Palace Hotel*****. We do hope you will visit us again. We're looking forward to your coming. Best regards from beautiful Wrocław.

Munich
Reviewed 28 January 2016

This hotel is a cheap option to stay overnight in Wroclaw, however, the hotel doesn't meet the advertised 5 star standard. I'd like to point out this was our second stay after 2 years, so what could go wrong? After only 2 years this new hotel is run down: damaged furniture, loud air-condition/heating, dirty spots on the carpet, not properly...

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Thank Anita-Munich
Agata_Chilinska, General Manager at Platinum Palace Hotel, responded to this review

Dear Guest, We are very sorry to hear such a negative opinion about our Hotel as we did our best to satisfy You with the quality of our service. The offer You chose was our very special promotional deal - nonrefundable one. On your first visit last year and the last one, you were accommodated in the same suite: about...

London, United Kingdom
Reviewed 31 December 2015

An enjoyable visit to Wroclaw was capped by a memorable stop at this elegant boutique style hotel on the southerly way out of town. Staff were patient, polite and attentive. We stayed in a large room under the eaves with a view of the distant Sky Tower - extremely comfortable and contemporary. Breakfast was a dream with a great choice...

Review collected in partnership with this hotel
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Thank AndrewP1002015
North west england
Reviewed 17 December 2015

Our room was in the new annex - it was brilliant. Lovely big bed with two duvets so no fighting over the duvet. Great shower and plenty of room. The dining room is beautiful - the ceiling in this room was magnificent. Apparently this building was formerly a music school so all the rooms within the main building are just...

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Thank starwell
romford
Reviewed 7 December 2015 via mobile

What can I say... An Absolute Fantastic Hotel 🌟🌟🌟🌟🌟 Beautiful Spacious Modern Rooms with ensuite... Spotlessly Clean and Hotel is Decorated and Finished to a very high standard. Staff were very friendly and very helpful. We paid extra for the Half Board and was so impressed in the quality and price, 3 courses for about £11 per person ...! The...

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Thank marie h
hampshire
Reviewed 23 November 2015

This hotel was part of a city break package. Our rooms were great, spacious , well appointed and lovely and clean. The staff were very helpful and friendly. I must review the restaurant as we rarely choose to eat an evening meal in a hotel we stay in but after a fantastic city tour we were tired and decided to...

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1Thank colcar
London, United Kingdom
Reviewed 21 October 2015 via mobile

Very disappointed. In summary, the only positive worth mentioning here is Jaroslav, the supervisor who is a thorough gentleman and very helpful. Otherwise, contributing to the poor experience is: 1. Poor service all around. No smiles or welcomes, no one to help with luggage, limited English language skills, attitude at breakfast when you ask for something etc. 2. Poor spa...

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3Thank Kandarp T
Dublin, Ireland
Reviewed 30 September 2015

I booked this hotel because they were offering rooms with King beds and also because I had to leave early in the morning and I wanted to avoid all the traffic jam of the city center. Unfortunately the adventure I have been victim is something that exceeded my worst nightmares. I arrived at the hotel around 11.30pm, exhausted after a...

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2Thank Domiak
Marzena C, General Manager at Platinum Palace Hotel, responded to this review

Dear Sir, we are extremely sorry for the situation, but we have made every effort to ensure the highest standard of service. No contact was not the result of our unwillingness or unprofessional but we did not have your contact information from the reservation system, through which you made the reservation. We found the best solution to this situation, but...

Stockholm, Sweden
Reviewed 22 September 2015

I stayed here during a bussiness trip with all of my colleauges. The rooms were large, clean and bright, very posh and trendy. The brekkie was ok and had everything that you might want or need for a breakfast (including herring). We had a very nice evening activity at the hotel where we cooked our food, We had half of...

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Helpful?
Thank Emma A
Marzena C, Front Office Manager at Platinum Palace Hotel, responded to this review

Dear Emma, thank you very much for your visit and nice comment. We are very happy when our guests are happy. We hope you visit us again in the near future. With warm greetings Edyta Nadolska Front Office Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Platinum Palace is a boutique hotel located in the heart of Wroclaw, in the vicinity of a enchanting Southern Park. Platinum Palace is a hotel where the exclusivity and prestige of a five-star hotel combine with unique private atmosphere.In the palatial interiors of a carefully renovated Schoeller residence the past blends with modernity. Cautiously restored unique sculpture and stucco work decorations recall the history of the place. The modern interior design makes the hotel both comfortable and cosy. Depending on your needs, imagination, or even mood of the day, we can offer rooms or suites of different and unique styles.The Platinum Palace Restaurant represents a new culinary style called Modern Polish Cuisine. Chef's own recipes and his innovative and intriguing ideas are reflected in our sophisticated menu which satisfies the need of new culinary sensations.Our hotel is also a perfect venue for conferences and business meetings. For those who prefer relaxation, there is a reviving Wellness section. Platinum Palace is a unique place of beauty,luxury and, what is essential, it has been created just for you. ... more   less 

Additional Information about Platinum Palace Hotel

Address: ul. Powstancow Slaskich 204, Wroclaw 53-140, Poland
Region: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range: $95 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Platinum Palace Hotel 5*
Number of rooms: 46
Reservation Options:
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Hotel Style:
#2 Business Hotel in Wroclaw
#6 Spa Hotel in Wroclaw
#16 Luxury Hotel in Wroclaw
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Questions & Answers

Here's what travellers have asked, with answers from Platinum Palace Hotel staff and other travellers.
3 questions
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Milton Keynes, United Kingdom
Arlington, Texas
over a year ago

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Questions? Get answers from Platinum Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I preferred the old part wife preferred the new part so it's personnel preference”
christianmorris40, 28 Apr 2017 | Read review
“My room didn't have a bath tub, so if this is a must, please check which rooms have one.”
pascalkuijstermans, 25 Feb 2017 | Read review
“Ask for room that does not face the street (tram very loud)”
JTDoctor, 6 Sep 2016 | Read review
“If room 101 offered, decline, the room is lovely but very noisy if you decide to open a window - the tram station is across the road.”
Keansky, 31 May 2016 | Read review
“Rooms in the annexe are quieter if there is a party or wedding in the main hotel”
starwell, 17 Dec 2015 | Read review
5 of 5
Cancelon
US$93* /night
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Prices are for 1 room, 2 adults
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