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We stayed there with a tour group and understood that the hotel would not be luxury ( to say the least). The location does require taxi, the lobby is fine. Our room was really disappointing. The carpet was extremely stained- the bed and bedding were...More
Response from Novotel_Wroclaw_City, Dział Rezerwacji at Novotel Wroclaw CityResponded 26 June 2017
Thank you very much for your opinion.
I am very sorry that we did not fully meet your expectations.
We apologize for this situation. It should not be in a 3-star hotel.
We are happy to hear warm words about the crew as...More
We stayed here for one night to break up our journey to Krakow. The hotel is 5 to 10 minutes from the motorway and 15 to 20 minutes from the old town. As you would expect from a chain hotel in this price category, the...More
Thank Holger K
Response from Novotel_Wroclaw_City, Dział Rezerwacji at Novotel Wroclaw CityResponded 5 June 2017
Dear Holger K,
We are very happy to receiving so many nice words about our standard, service and team!
We hope that we will have an opportunity to host you in the nearest future again.
With best regards
This Novotel does not seem as great as other worldwide Novotel hotels. The staff here are nice but not necessarily helpful, we came from the UK and forgot to bring an adapter, usually most hotels are happy to provide but this one stated that we'd...More
Response from Novotel_Wroclaw_City, Dział Rezerwacji at Novotel Wroclaw CityResponded 23 May 2017
I would like to thank you for rating your stay at the Novotel Wrocław CITY.
I am sorry that your stay did not meet your expectations. My sincere apologies for all the inconvenience. We trust that you will give us another opportunity of...More
The hotel is so far from the center that one must use a taxi. The mattress is terribly hard woke up with a sore back. No showers available ( or so we were told by the red head at the front desk) and the tubs...More
Management response:Responded 12 May 2017
Dear Mrs. Susan
I would like to very thank you for your stay at Novotel Wrocław City and your very valuable comments concerning your last stay in our hotel. I am very sorry that your experience did not meet your expectations; please allow me to...More
Good place to stay if you drive. It is close to the highways, easy to get to, and offers gated parking. Reception is friendly and efficient.
Rooms are good size, beds good and wifi works well. It has a large garden and the park is...More
Thank TJ V
Response from Novotel_Wroclaw_City, Dział Rezerwacji at Novotel Wroclaw CityResponded 24 April 2017
Dear TJ V
I would like to thank you for your last stay in our hotel and for sharing your experience with us. I was very happy to see your nice comments about reception management, room and location of the hotel.
It’s always important for...More
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Free High Speed Internet ( WiFi )
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Things to do
US$45 - US$66 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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