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Mercure Warszawa Centrum

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#17 of 123 Hotels in Warsaw
Certificate of Excellence
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Mercure Warszawa Centrum
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1,661 Reviews from our TripAdvisor Community

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Showing 808: English reviews
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Israel
Reviewed 1 week ago

It is an Accor Hotel -so one can expect it will be rather like others in the chain in terms of service and decor, which it is. Upon check in we were given an upgrade to a high floor room . WiFi is free. High standard room ,big and clean, Bathroom has only a shower (no bathtub) the staff were...

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Thank EfiWarsh
Richmond, Virginia
Reviewed 1 week ago

Check-in people are pleasant, except for one taciturn person who I hope was just having a bad day. Elevators are prompt and the keyless/wireless key entry is nice. Room was bright. Bed was a comfy queen-esque bed. TV was a good size and nice channels for a non-Polish speaker. Shower was decent pressure and got nice and hot. The location...

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Thank Thomas R
Stoke-on-Trent, United Kingdom
Reviewed 1 week ago

Easily found in a central location close the railway station. Excellent room. Spacious bar with good selection of beers. Upgraded room clean and tidy. No noise from the street below. We were given a free glass of wine which was a nice gesture.

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Thank Gareth S
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Gareth S, Thank you for your review on TripAdvisor community. We truly appreciate you taking the time to detail your experience about your stay at Mercure Warszawa Centrum Hotel. I am delighted to know that we have fulfilled the expectations regarding the excellent room. The hotel has renovated superior rooms which are located on the highest floor of the...

Karmiel, Israel
Reviewed 1 week ago

highly recommended excellent location courteous frindly staff good brekfest especialiy receptionist natalia she help as lots the spa is magnificent the hotel is near zloty tarasy shopping center and train station

Review collected in partnership with this hotel
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Thank carmieli
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Carmieli, Thank you for choosing Mercure Warszawa Centrum Hotel during your stay in Warsaw. I am happy your stay was pleasant. We are grateful for taking the time to share your experience with us here on TripAdvisor. We are very happy to read your comments and to learn that you highly rated our hotel location, good breakfast, magnificent wellness...

Reviewed 2 weeks ago via mobile

My husband and I are just back from a 3 night stay at this hotel - we loved it! Rooms immaculate, staff friendly, central location, fab jacuzzi and sauna, lovely bar......wish we were still there! Trams, metro and buses all nearby though we loved to walk and explore the city. Would thoroughly recommend!

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Thank Cardun12
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Cardun12, We are very much appreciate your opinion regarding your stay at the Mercure Warszawa Centrum Hotel. It is always a pleasure to receive positive feedback. We are glad to learn that your stay was pleasant and we have met your requirements concerning room, central location and fabulous wellness center. I am very pleased that we have fulfilled the...

Liverpool, United Kingdom
Reviewed 2 weeks ago via mobile

Great advance deal online via Expedia. Rooms clean tidy comfy, nothing to moan about. Gym and sauna and hot tub was clean and fab. Fridge in room and shower gel provided and soap. Robes and slippers provided. Couldn't work out the air con in the gym (but didn't ask so it's my own fault!). Opposite a large shopping complex with...

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Thank Amy0578
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Amy0578, Firstly I would like to say thank you for choosing Mercure Warsawa Centrum Hotel during your stay in capital. Its always nice to receive such a positive feedback. We are grateful for worm words and for very good recommendation. We are very happy to read your comments and to learn that you highly rated hotel location, wellness center...

Reviewed 2 weeks ago

The story starts when i get near the hotel. No sign off the promised parking, so i called the hotel. Unfortunately its impossible to get somebody on the phone. Connection gets lost everytime. So i found another parking, happily only 30 meters from the hotel and only 35 Zloty per day. If i tell the staff about the problem with...

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Thank AlbertAmsterdam
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear AlbertAmsterdam, Thank you for your review on TripAdvisor community. We truly appreciate you taking the time to detail your experience about your stay at Mercure Warszawa Centrum Hotel. I am sorry that your stay did not fully meet your expectations concerning parking and taxi; please allow me to express my sincerest apologies. I assure that all the suggestions are...

Athens, Greece
Reviewed 3 weeks ago

We are a couple and we stayed here for 3 nights! Sauna and jacuzzi were awesome! The breakfast unbelievable! The location is perfect, in the center, close to everything! I loved it! I would definitely stay again!

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Thank Etual
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Etual, We would like to thank you for taking your time and sharing your experience about Mercure Warszawa Centrum Hotel with us. We are delighted to read that you have truly enjoyed your stay with us. We are glad you appreciate fantastic location of hotel. This is true we are located in heart of Warsaw. So convenient location helps...

London, England, United Kingdom
Reviewed 3 weeks ago via mobile

We (a family of four) stayed here for four nights. The location was ideal, very central, easy walk to the old town, but also ideal for transport to parks etc further out. The staff were very friendly and helpful, especially at breakfast. Our daughter was unwell one morning, and without us saying anything they noticed this and brought her a...

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Thank Jane W
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Jane W, First of all, we would like to thank you for taking your time and sharing your experience about Mercure Warszawa Centrum Hotel with us. I am very pleased that we have fulfilled the expectations regarding fantastic location of hotel and tasty buffet in breakfast restaurant. I am pleased to hear that you are satisfied, with the convenient...

Reviewed 3 weeks ago

The hotel was great, changed the sheets every day, nice furnishings and still in date. Sauna and Jacuzzi was just brilliant. Down there they offer robes and fruit, water, and slippers just to use as a guest. Lifts are operated by your hotel fob/key so it's all secure. And so central to everything, it's great! And about a stone throw...

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Thank Kenny Y
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Kenny Y, Thank you for choosing Mercure Warszawa Centrum Hotel during your stay in Warsaw. I am happy your stay was pleasant. We are very happy to read your comments and to learn that you highly rated our hotel location, cleanliness, recreation area and general atmosphere in hotel. We are grateful for such a great recommendation. I am also...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Mercure Warsaw Centrum hotel is located in the heart of the city and opposite to Palace Of Culture & Science-the icon of the capital city. Offices of international companies are in walking distance. Across narrow street from Mercure Warsaw Centrum hotel new generation multifunctional complex Zlote Tarasy is located (shopping, cinema, entertainment, Hard Rock Cafe, Aquarium Jazz Club). Hotel is located only 2 min. away from Central Railway Station.This 4-star business hotel combines fine polish hospitality, international cuisine and modern business facilities (high speed & wireless internet. Hotel has 338 comfortable air-conditioned rooms (suites, standard, Executive and non-smoking). You can enjoy the traditional Polish as well as international Menu in our "Winestone Restaurant" and have a good choice of specially selected wines. To relax, the hotel offers Fitness Center including sauna, jacuzzi & gym. The Mercure Warsaw Centrum hotel is the best location for international events, exclusive board meetings and seminars - 11 conference rooms with modern multi-media equipment. ... more   less 

Additional Information about Mercure Warszawa Centrum

Address: Ul. Zlota 48/54, Warsaw 00-120, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw
Price Range: $73 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Warszawa Centrum 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
Holiday Inn Warsaw Hotel Warsaw
Warsaw Holiday Inn
Hotel Style:
#16 Business Hotel in Warsaw
#16 Romantic Hotel in Warsaw
#16 Luxury Hotel in Warsaw
#18 Family Hotel in Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Warszawa Centrum staff and other travellers.
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Questions? Get answers from Mercure Warszawa Centrum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“standert room”
 of 5 bubbles carmieli, 11 Mar 2017 | Read review
“Go find another hotel!”
 of 5 bubbles AlbertAmsterdam, 5 Mar 2017 | Read review
“Would think that all rooms would be good.”
 of 5 bubbles gp2, 18 Feb 2017 | Read review
“Don't go in winter”
 of 5 bubbles markmC9669ZC, 13 Feb 2017 | Read review
“best breakfast and location”
 of 5 bubbles annaR58QY, 5 Jan 2017 | Read review
5 of 5