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Mercure Warsaw Grand

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#14 of 123 Hotels in Warsaw
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Mercure Warsaw Grand
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1,996 Reviews from our TripAdvisor Community

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Hong Kong, null, Hong Kong
Reviewed 5 days ago NEW

Pros: Big rooms and close to city center, a lot of restaurants and bars within walking distance Cons: Staff could be a little more polite and inviting....very stoic Location: Warsaw public transportation is very good and hotel close to metro/trams/bus, lots of food and drink nearby Been to Warsaw a few times and usually stayed at the Novotel, but had...

1Thank bored_in_hk
Reviewed 6 days ago NEWvia mobile

Could not fault this hotel, rooms were very spacious and clean, breakfast was good and we used the restaurant for dinner on one of our evenings which was also very good. If we did return to Warsaw, I would book here again

Thank Denise D
GRELATIONS3384, Guest Relations Manager at Mercure Warsaw Grand, responded to this review

Dear Guest, Thank you for choosing Mercure Warszawa Grand and for taking the time to share your wonderful experience with the TripAdvisor community. We love to have our regulars back as you are part of our family. I am very glad that your recent stay has earned us your recommendation. It will be a great pleasure for us to Welcome...

Reviewed 1 week ago

Room was good, clean, good size and comfortable. Breakfast was very good with vast variety of fresh food, even fresh juicer. Staff were also very good in helping with information, tours and transportation bookings.

Thank TravellingBudha
GRELATIONS3384, Guest Relations Manager at Mercure Warsaw Grand, responded to this review

Dear Guest, Many thanks for the fantastic review and for taking the time to share your experience with us. It is fantastic to learn how thoroughly satisfied you were with your stay. As a member of the hotel's Team I would like to express our appreciation for your warm comments regarding our work and specifically our helpfulness. I would like...

Reviewed 1 week ago via mobile

Stayed at a Accor hotel in Gdansk before and this was almost as good. Good service, clean rooms, near bus stop to old town un Warsaw. We tried out the "sauna" downstairs, it was ok but as a Finn not what we call a "real" sauna. Tried the restaurant Winestone for lunch, really nice soups and friendly staff. We had...

Thank Mikaela J
GRELATIONS3384, Guest Relations Manager at Mercure Warsaw Grand, responded to this review

Dear Guest, Knowing that you have taken the time to share such superb detailed review means a lot to us and we will forever thankful. I am very pleased to learn that you have enjoyed your stay with us and that you appreciate the cuisine served in our Winestone restaurant. Please rest assured that your praises will be shared with...

St. Gallen, Switzerland
Reviewed 2 weeks ago

The hotel was clean, offered a great breakfast buffet with a lot of different food. It is very near to the city center, you walk approximately 10min. The room was very clean and the room mate cleaned every day everithnig imcluding new towels etc.

Thank playmusic88
GRELATIONS3384, Guest Relations Manager at Mercure Warsaw Grand, responded to this review

Dear Guest, Many thanks for your lovely feedback regarding our hotel. We are truly touched and grateful for your very kind review. Please rest assured that your praises will be shared with the entire team as they deserve your lovely feedback. I hope we will have the pleasure of having you as our Guest again very soon! Sincerely, Joanna Kozakiewicz...

Reviewed 2 weeks ago

Stayed here several times and the hotel has been consistently excellent to be. We find the beds somewhat too hard and always ask for and extra duvet to sleep on. This time (April 2017) the A/c has not worked. The explanation we received was that it was an unusually warm day and the system has not been switched from heating.

1Thank Stefan F
Haifa Israel
Reviewed 2 weeks ago

Large rooms Large bed (small pillows). net. Excellent breakfast. Lots of nightlife places around the hotel. We had an airport exit at 13:00 and the hotel agreed to stay in the room until that time. Recommend asking for a high floor room facing the front of the hotel that has the most beautiful scenery. Highly recommended.

1Thank GoldHaifaIsrael
GRELATIONS3384, Guest Relations Manager at Mercure Warsaw Grand, responded to this review

Dear Guest, The pleasure of having you as our Guest is all ours and we would like to thank you for choosing our Hotel. Thank you for describing our hotel in so many superlatives. I am very glad that your recent stay has earned us your recommendation. I sincerely hope that you are looking forward to your next stay as...

Santa Fe ,TX
Reviewed 2 weeks ago

I stayed at this nice hotel for 7 nights . My standard room with 2 double beds was very large , clean and comfortable . They had the beds pushed together to make one large bed . Extra large room with plenty of storage. The bathroom consisted of 2 separate rooms one with toilet , the other with shower and...

1Thank RobinDav
Danderyd, Sweden
Reviewed 2 weeks ago

This hotel is loacted in a very central place, within walking distance of Palace of Culture and Nowy Swiat. The bus stop from the airport also is easy to access. The hotel is big, but very nice and quiet. The room was spatious, but the glasswall from the shower to the bed was a bit strange (but I guess very...

1Thank Patrik N
Reviewed 2 weeks ago via mobile

Stayed at the mercure Warsaw grand for 3 nights with our friends. The hotel was lovely and played its part in our fantastic weekend. Bright, clean and spacious room, friendly and efficient staff, fun bar and ample breakfast. Over all our weekend was amazing well done Warsaw.

1Thank Amigademaria
GRELATIONS3384, Kierownik ds. gości at Mercure Warsaw Grand, responded to this review

Dear Guest, Thank you very much for recommending us to others and I am pleased that you had a lovely weekend with us. I hope we will continue having the pleasure of hosting you in the future. Kind Regards, Joanna Kozakiewicz Guest Relations Manager

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14/05/2017 15/05/2017
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  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
With a convenient location directly in the city center and surrounded by major institutions including ministries, embassies and company headquarters, the Mercure Grand is ideal not only for the business traveller but couples and solitary spirits. Most of what Warsaw has to offer is nearby, including the historic Old Town, boutique shopping, Lazienki Park, numerous lively cafes and bars and The Royal Route. Very close proximity to trams, buses and Metro with easy access to Warsaw Central railway station. Come and discover the new Mercure Grand hotel. ... more   less 

Additional Information about Mercure Warsaw Grand

Address: ul. Krucza 28, Warsaw 00-522, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw > Śródmieście Południowe
Price Range: $79 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Warsaw Grand 4*
Number of rooms: 299
Reservation Options:
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Also Known As:
Mercure Warszawa Grand Hotel Warsaw
Mercure Hotel Grand
Mercure Hotel Warsaw
Hotel Style:
#2 Casino Hotel in Warsaw
#7 Family Hotel in Warsaw
#9 Business Hotel in Warsaw
#10 Romantic Hotel in Warsaw
#13 Luxury Hotel in Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Warsaw Grand staff and other travellers.
38 questions
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Questions? Get answers from Mercure Warsaw Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rooms away from elevator”
bored_in_hk, 25 Apr 2017 | Read review
“Higher floor away from the lift.”
TravellingBudha, 22 Apr 2017 | Read review
“Just book a room it doesn't matter, it is very calm”
playmusic88, 16 Apr 2017 | Read review
“The rooms facing side streets away from Krucza are quieter.”
stefanf151, 14 Apr 2017 | Read review
“Recommend asking for a high floor room facing the front of the hotel that has the most beautiful scenery.”
GoldHaifaIsrael, 14 Apr 2017 | Read review
5 of 5
US$66* /night
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Prices are for 1 room, 2 adults
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