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Mercure Warszawa Grand

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#14 of 120 Hotels in Warsaw
Certificate of Excellence
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1,793 Reviews from our TripAdvisor Community

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Showing 904: English reviews
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 3 days ago NEW via mobile

I spent 3 nights at Mercure Grand on a business trip, and was very happy with the hotel; good location (near the city as well as my work place), small but newish and clean rooms, fast internet, decent breakfast (I loved the juicer and fresh vegetables you can juice yourself) and a good gym (only a few machines, but still... More 

Helpful?
Thank Jaana C
GRELATIONS3384, Public Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, Our team is delighted to see that you had a quality time spent with us! Make sure that next time you're in Warsaw, you'll stay with us and we'll do our best to deliver the top quality for you. See you soon! Warm Regards, Gawel Diksa PR Manager More 

London, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

It is the worst experience you can expect from that distinguished hotel chain. Main problems I have faced: - extremely cold in the room, heating system is hardly functioning - rooms are not serviced for 2 days - poor service at restaurant - you are not seated and serviced at breakfasts - low quality room service made by Ukrainian staff... More 

Helpful?
Thank Vlad O
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

I'm just back from a 2 night trip to Warsaw and must say. That this hotel was extremely good (especially for the money). The Bar area 'winestone' was busy at times (evenings) which was nice to see. My room on the 6th floor was 'interesting' as the shower was glass on two sides which meant you could see through it... More 

Helpful?
Thank petelydon
GRELATIONS3384, Public Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, We're glad that you had a great time in Mercure Warsaw Grand and we all hope you'll be back with shortly. It's great to see that your experience with our services comes out as a great advantage for us, make sure you book with us on your future travels to Warsaw! Kind Regards, Gawel Diksa PR Manager More 

Birmingham, United Kingdom
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 days ago NEW via mobile

I have to say, upon checking in late due to a late flight, we were very happy with the check in and room! Breakfast was fantastic and the wine bar/ restaurant was even better- amazing service, too! The service was very consistent and the rooms (whilst probably verging on the basic for a 4star), was actually good. Mini bar reasonably... More 

Helpful?
Thank Chad F
GRELATIONS3384, Public Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, Thank you very much for your comments on our facilities and services. We are glad to see that you had a great stay and you find our details interesting, such as the outside glass curtain. We'll be more than happy to host you again and show you our other secrets. Warm Regards, Gawel Diksa PR Manager More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 days ago NEW via mobile

This hotel is great .The girl behind the counter with the long brown hair who checked us in was so friendly and spoke very good English. Everything we asked about etc was not a problem and she couldn't have been more helpful.People like her should be commended for doing an excellent job.Our room was excellent and very spacious ,I can't... More 

Helpful?
Thank davron11
GRELATIONS3384, Public Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, We are all very happy to see you had a great time spent with us and we made an impression on you. We'll be looking forward to find this exceptional young lady at the Front Desk and show her your review. We are grateful for your opinion and we hope to see you soon! Kind Regards, Gawel Diksa... More 

London
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW

Spacious rooms, loved the shower and very comfy bed. Good quality of facilities, excellent central location and fast check-in and check-out. The staff was very friendly, Damian stood out for his extra mile and friendliness. I would definitely recommend it for a stay in Warsaw.

Helpful?
Thank Biagio C
GRELATIONS3384, Public Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, Thank you very much for sharing your experience and using our Online Check-In / Fast Check-Out service. I am confident that Damian will find this opinion very motivating as he is our true star of guest relations. We hope to see you again very soon! Kind Regards, Gawel Diksa PR Manager More 

Cambridge, England, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 days ago NEW

Spacious and very modern room, lovely shower with both handheld and ceiling-mounted shower heads, and all usual amenities. (We had grade "superior king".) Breakfast (at extra charge) included Eastern and Western European specialities including various croissants, rolls, cheese, fish, meat, sausages and kasha, though I didn't notice US-style cereal. Very central: within easy reach of Chopin Airport by taxi or... More 

Helpful?
1 Thank Lawrence P
GRELATIONS3384, Public Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, We appreciate your great opinion and comments on your recent stay with us. It makes us very happy to see that you have enjoyed your stay and you find our services on top quality level. Our team will be delighted to read your review and consider it as a great motivation for their everyday duties. Warm Regards, Gawel... More 

Pilsen, Czech Republic
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The prices for accommodation vary throughout the whole year and so does my overall satisfaction with this hotel (within the price-quality ratio). The quality is the same. If the price is low, it is worth the money – you pay less for smaller rooms, less spectacular interiors, smaller choice at the breakfast table and you feel it is in balance.... More 

Helpful?
1 Thank meluzena
GRELATIONS3384, Public Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, Thank you for sharing your opinion with us and concerns on the price-quality ratio. I assure you that we'll take action on our high season offer to improve it. I hope that despite of what you have felt, you'll be glad to come back to us again. We'll make sure to make it worth more than money. Warm... More 

Italy
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Nice, clean, excellent breakfast, room had an amazing shower. I appreciated the express check in and check out, with no waiting time especially at arrival; wi-fi was fast with no hiccups. Recommended hotel but be aware, it's 20 minutes walking from the old town. You can catch tram and metro at the nearby station (5 minutes walking),

Helpful?
Thank ItalyReporter
GRELATIONS3384, Public Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, Thank you very much for using our services of Online Check-In and Fast Check-Out, we are glad it worked out well for you and your had a great stay in general. We hope to have the chance to host you again in the future. Kind Regards, Gawel Diksa PR Manager More 

Montagnana, Italy
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Elegant and spacious hotel off the main avenuse surrounding the Palac Kultury in central Warsaw. Though far from the Old Town it is conveniently located next to larger streets and connecting points, at walking distances from shops and restaurants of all sorts.

Review collected in partnership with Accorhotels.com

Helpful?
Thank lorenzo_milani
GRELATIONS3384, Public Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gawel Diksa PR Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
With a convenient location in the city centre and surrounded by major institutions including ministries, embassies and company headquarters, the Mercure Grand is ideal not only for the business traveller but couples and solitary spirits. Most of what Warsaw has to offer is nearby, including thehistoric Old Town, boutique shopping, Lazienki Park, numerous lively cafes and bars and The Royal Route. Very close proximity to trams, buses and Metro with easy access to Warsaw Central railway station. Come and discover the new Mercure Grand hotel. ... more   less 

Additional Information about Mercure Warszawa Grand

Address: ul. Krucza 28, Warsaw 00-522, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw > Śródmieście Południowe
Price Range: $57 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Warszawa Grand 4*
Number of rooms: 299
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Odigeo and Priceline so you can book your Mercure Warszawa Grand reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Warszawa Grand Hotel Warsaw
Mercure Hotel Grand
Mercure Hotel Warsaw
Hotel Style:
#7 Family Hotel in Warsaw
#9 Business Hotel in Warsaw
#10 Romantic Hotel in Warsaw
#13 Luxury Hotel in Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Warszawa Grand staff and other travellers.
33 questions
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Questions? Get answers from Mercure Warszawa Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suite is great”
 of 5 bubbles karolinap41, 14 Nov 2016 | Read review
“As high up as possible facing the city.”
  • Basins and large shower cubical the other side
  • Nespresso machine and pods were a welcomed bonus.
  • The Junior Suite rooms are very spacious and clean.
  • Bath and Chaise Lounge one side of the bathroom.
  • View from the room facing towards the city.
 of 5 bubbles DMeason, 31 Oct 2016 | Read review
“Ask for a room on a higher floor”
 of 5 bubbles Anichkaa, 1 Oct 2016 | Read review
“As far as I could see all rooms are excellent.”
 of 5 bubbles Joe193, 20 Sep 2016 | Read review
“Upgrade to a privilege room”
 of 5 bubbles janine1208, 14 Sep 2016 | Read review
5 of 5
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