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Sheraton Warsaw Hotel

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#15 of 123 Hotels in Warsaw
Certificate of Excellence
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Sheraton Warsaw Hotel
Sheraton Warsaw Hotel
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1,328 Reviews from our TripAdvisor Community

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Showing 877: English reviews
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Warsaw, Poland
Reviewed 1 week ago

Axja restaurant, i thought regular exotic for me restaurant,but what i discovered! best service i had before, they were reading my wishes. I really promote such approach to customer check it!!!! For me good food and perfect service is what i really prefer so easy thats my choice!!!

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Helpful?
Thank andrzejkowalski
Brussels, Belgium
Reviewed 2 weeks ago via mobile

This downtown hotel has a nice corner spot in the city. It is actually much bigger than expected and I really liked to stay here. The rooms are large and feel comfortable if you have stayed in other Sheraton hotels. The lounge is rather large and offer all day food and drink options. The breakfast buffet has a broad choice...

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Helpful?
Thank Robert-Jan1972
Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear Robert-Jan1972, Thank you for so nice review of our hotel and recommendation of our great location. Such excellent comments about our rooms, Club Lounge services and the breakfast offer definitely attracts other travelers to visit our beautiful city. I am pleased that your stay was enjoyable and deserved this positive words of appreciation from your side. Thank you once...

Glasgow, United Kingdom
Reviewed 3 weeks ago

A group of 12 of us booked Club Rooms on the 6th floor. The rooms were very comfortable with all mod cons including more towels than I have ever seen in an hotel before! I was in room 621 which had a great view over the city. The Club lounge is an excellent bonus.

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Helpful?
Thank Brian L
Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear Brian L, It is truly a pleasure to read your fantastic feedback. Many thanks for emphasizing the important aspects, such as our spacious and comfortable rooms and Club Lounge offer. We greatly appreciate when our guests share their experiences with fellow travelers. Looking forward to welcoming you back in the future. Warm regards Iwona Ozga Front Office Manager

Mexico
Reviewed 3 weeks ago

It is a good hotel, the carpets in the room are a little run down but overall it was a good stay. The staff are very friendly and helpful. The Asian restaurant is really good. The hotel is centrically located.

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Helpful?
Thank greshells
Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear greshells, Thank you for the great feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. As you may not be aware, we are currently going through the process of refurbishing in order to ensure that our guests continue to receive the high standards we are...

Far Hills, New Jersey, USA
Reviewed 3 weeks ago via mobile

Any travelling American will be comfortable here It's an easy choice for a business trip Exec floor Good rooms and bathrooms Good English Good location There is a hotel bar downstairs with live music some nights.

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Helpful?
Thank woftam1
Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear woftam1, I am happy reading your nice evaluation of our hotel facilities all over the range we provided. It’s great to learn your feedback and useful tool to share with our teams to motivate them further for even better performance. It is great to hear that our bar with live music caught your attention, this place is very popular...

Waterford, Ireland
Reviewed 4 weeks ago via mobile

Great hotel... beautiful lobby.., spacious clean rooms... comfortable bed and very clean bathroom with lovely toiletries...great bar and lounge... friendly staff... loved this hotel would strongly recommend it!

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Thank lindyA16
Hoboken, New Jersey
Reviewed 4 weeks ago via mobile

Stayed here one week for business and everything was great. Spacious, clean room, helpful staff, and in a good location. Also made use of the spa one morning which was very nice. Just be sure to keep your room key separate from your phone and credit cards since it demagnetizes very quickly.

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Helpful?
Thank yabutravels
Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear yabutravels, Thank you very much for taking the time to share your feedback with other travelers on TripAdvisor. I was pleased to read you found the hotel enjoyable in so many aspects, from rooms and guest service to our convenient location. I am delighted to know you were satisfied with your stay and we may have a pleasure to...

Penang, Malaysia
Reviewed 15 February 2017 via mobile

Warsaw is our last stop to our 18 days trip. This hotel on the whole looks dated but very well maintained hence still really comfy. We are gold members of spg. Upon checking in I did ask if we would get any specials but they said because we booked through agent we wouldn't be enjoying any benefits which I totally...

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Thank weennee
Reviewed 11 February 2017 via mobile

Staying at the Sheraton Warsaw was the best hotel experience I've had. We arrived at the hotel late in the evening (probably around 10:30 pm) after having the Sheraton's airport tranfer service pick us up. We had originally booked two rooms and requested they be next to each other. However, the two wonderful people working the check in desk gave...

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Helpful?
Thank melaniepenelope1
Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear melaniepenelope1, Thank you for taking the time to review our hotel and for the great feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. I am mostly happy knowing we have made your stay comfortable and you appreciated what we have offered. Such excellent review...

Reviewed 8 February 2017 via mobile

Easy and fast Check in. The room was new, spacious and clean. Bathroom and bed were great and the gym was perfect for every level. Staff was helpful everywhere and the breakfast was one of the best European breakfast I have seen. They even got a small corner with Asian dishes. Very well located - a great Property. Definitive recommended.

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Helpful?
Thank marcbglobetrotter
Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear marcbglobetrotter. Thank you for visiting our hotel and for such excellent review about our facilities, services and location. Your kind comments especially about our staff are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. We will be happy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
InAzia
InAzia
Cuisines: Asian, Thai, Indonesian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business-oriented Hotel situated in the city center, near embassies, ministries & stock exchange. ... more   less 

Additional Information about Sheraton Warsaw Hotel

Address: ul. Boleslawa Prusa 2, Warsaw 00-493, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw
Price Range: $106 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Warsaw Hotel 5*
Number of rooms: 352
Reservation Options:
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Also Known As:
Sheraton Warsaw
Warsaw Sheraton
Hotel Style:
#12 Business Hotel in Warsaw
#14 Luxury Hotel in Warsaw
#14 Romantic Hotel in Warsaw
#21 Family Hotel in Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Warsaw Hotel staff and other travellers.
14 questions
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Questions? Get answers from Sheraton Warsaw Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best to be relaxed”
 of 5 bubbles andrzejkowalski, 14 Mar 2017 | Read review
“Sixth floor if you can get a good deal.”
 of 5 bubbles BigBarney, 3 Mar 2017 | Read review
“I requested a quiet room and got one with a great view in the back”
 of 5 bubbles KarinG140, 30 Jan 2017 | Read review
“Take a room to the back - the view is worse but the sleep better”
 of 5 bubbles mjezewski, 3 Jan 2017 | Read review
“Ask for top floor overlooking town”
 of 5 bubbles ANNL1083UD, 28 Dec 2016 | Read review
5 of 5