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Sofitel Warsaw Victoria Hotel

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ul. Krolewska 11, Warsaw 00-065 Poland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2119)
Room & Suite (753)
Dining (204)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-07-28 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Warsaw Victoria Hotel
Updated 20-07-28 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 154 hotels in Warsaw
Location
Cleanliness
Service
Value
Travellers' Choice
The first 5 star hotel built in this historic city, the distinctive design pays tribute to the rich history of Poland. The hotel enjoys a perfect location, with fabulous views of the Saxon Gardens and the National Opera, and is a short walk from the Old Town. The 366 guest rooms including 33 suites feature cutting edge technology. Enjoy our fitness center offering the latest equipment, take a swim in the large pool or relax in the sauna. Massage treatments are also available for the ultimate in well being.
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Full view
Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Centrally Located
Languages Spoken
English, Russian, German, Polish

Location

Full view
100Great for walkers
Grade: 100 out of 100
109Restaurantswithin 0.5 km
64Attractionswithin 0.5 km
4,038Reviews68Q+A100Room tips
Traveller rating
  • 2,619
  • 1,064
  • 233
  • 80
  • 42
Time of year
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Popular mentions
BigDinPolska wrote a review Feb. 14
Poznan, Poland1 contribution
Check in extremely fast. The desk staff extremely pleasant and fun to talk to. Hotel security top notch. They ensure transit people hanging around outside move along and not to harasss the quests. Breakfast served to the room right on time and straight from the kitchen.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Yasmina wrote a review Dec. 2020
France14 contributions15 helpful votes
Just a perfect place to visit Warsaw and relax. The staff is amazingly kind and helpful. The rooms ans facilities are perfect. Loved the pool. The reception staff also helped me with this PCR I needed. Will return anytime. Thanks!
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Date of stay: December 2020Trip type: Travelled on business
1 Helpful vote
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Response from Małgorzata Badełek, Other at Sofitel Warsaw Victoria Hotel
Responded Dec. 30, 2020
Dear Guest, Thank you very much for your trust and taking the time to reflect on your stay at the Sofitel Warsaw Victoria. It is also a pleasure to know that you have appreciated the relaxing benefits of our swimming pool, and that the facilities and conditions of your room have once again pleased you and contributed to the peaceful comfort of your stay. I am also truly glad that the aesthetics and conditions satisfied you, since delivering a remarkable service to our Guests is our first concern. I am also thrilled to notice that the friendliness of our valuable staff and the facilitated availability of taxis have genuinely contributed to the satisfaction of your lovely stay with us. I wish to inform you that I have passed along your feedback which will serve as encouragement as we persist on providing high standards of service. We hope to welcome you again soon if you have the chance to visit Warsaw again. Yours sincerely, Małgorzata Badełek Guest Relations Manager
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mesl27 wrote a review Dec. 2020
Copenhagen, Denmark486 contributions51 helpful votes
+1
Was here on a weekend trip with friends. The hotel has good COVID-19 restrictions. We got a free upgrade on the room. Breakfast was delicious. Location is perfect just between everything. Pool area is nice.
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Date of stay: October 2020
Rooms
Location
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Response from Małgorzata Badełek, Other at Sofitel Warsaw Victoria Hotel
Responded Dec. 30, 2020
Dear Guest, On behalf of the Sofitel Warsaw Victoria team, thank you for taking the time to share your experience with the TripAdvisor community. I am delighted to hear that you have had a wonderful time while staying with us at the Sofitel Warsaw Victoria. It is always a pleasure to hear heartwarming feedback like yours. I am truly glad that you have enjoyed the comfort of your spacious room and that you were pleased with the wide range of breakfast offering. We strongly believe that, breakfast being the most important meal of the day; it is primordial to provide our Guests with a diverse and healthy assortment for breakfast, adapted for all types of food preferences and intolerances. As you pointed out, the ideal location of the hotel is indeed very convenient to explore the city within a walking distance, and I am delighted that you have appreciated this proximity. Yours sincerely, Małgorzata Badełek Guest Relations Manager
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Margaret wrote a review Dec. 2020
1,210 contributions282 helpful votes
During my previous stay I had a few issues so got in touch with the Guest Relations Manager Malgorzata and she was wonderful. She heated the swimming pool up for me as I had found it far too cold during my previous visit and I was lucky enough to have it to myself twice as they limited the number of guests due to Covid. As a Gold Accor member I was upgraded to a suite and found a nice welcome gift and got some flowers the second day which I really appreciated. The Accor loyalty programme is really one of the best ones I belong to and when staying at a Sofitel you always feel really looked after and in 2 weeks I will be staying at the Obelisk Sofitel in Dubai. I was so sad to discover that the Sofitel in Wroclaw had closed down, I was staying in their Presidential Suite the night before the country went into lockdown and then the hotel closed down permanently which is a great loss. The restaurant at the Sofitel Victoria was closed but I highly recommend Epoka across the road next to the Raffles hotel which is also part of the Accor chain. The Raffles hotel has an excellent bar and restaurant where I had lunch one day. I had dinner in the Sofitel bar one night and was disappointed that when the man at the table next to me left, no-one bothered to clean the table despite all the Covid rules and they weren't exactly overworked as there was hardly anyone there. The hotel quoted me 300 PLN for an airport transport, I just got a taxi and paid the fixed price of 55 PLN. It only takes 10 minutes to get to and from the airport so the high price proposed by the hotel really isn't worth it. I will of course stay here again on my next visit and hopefully will be able to have dinner in the restaurant which was very good during my previous visit.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Małgorzata Badełek, Inne at Sofitel Warsaw Victoria Hotel
Responded Dec. 17, 2020
Dear Guest, I am grateful that you have taken the time to share your thoughts reflecting on your most recent stay at Sofitel Warsaw Victoria. It is our great honor to hear that you have appreciated your own piece of paradise in our resort with heated water and mirrored ceiling swimming pool. Please be assured that your heartwarming compliments towards the professional service of our friendly staff are very much appreciated, as these always give us the enthusiasm to further excel in the delivery of outstanding service. Please acknowledge that the remarks about the cleanliness of the tables and your spendid review I have shared with our valuable team, as nothing motivate us more than to know that out high quality service has been noticed and it encourages us to fulfill our Guests' expectations. On behalf of Sofitel Warsaw Victoria Team I wish to thank you once again for your loyalty and we would be thrilled to have the opportunity to welcome you back very soon when this pandemic situation will end and everything back to normal. Yours Sincerely, Małgorzata Badełek Guest Relations Manager
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Marielle Ö wrote a review Sep. 2020
Gothenburg, Sweden3 contributions2 helpful votes
I av a very frequent traveler and i have to say this is my favourite hotel ever. The bed was so comfortable and above all , it was QUIET, you couldn't hear people in the corridors or banging doors. It's your go-to if you want quality sleep and service! Wish i could stay here every time i visit Warsaw!
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Date of stay: October 2019
Rooms
Location
Service
Room Tip: sleep, quiet, comfortable
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1 Helpful vote
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PRICE RANGE
US$87 - US$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel victoria warsaw hotel warsaw, accor victoria warsaw, sofitel warsaw, warsaw sofitel
LOCATION
PolandCentral PolandMazovia ProvinceWarsawŚródmieście Północne
NUMBER OF ROOMS
368
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Frequently Asked Questions about Sofitel Warsaw Victoria Hotel
Which popular attractions are close to Sofitel Warsaw Victoria Hotel?
Nearby attractions include The Walking Parrot Warsaw Tours and Pubcrawls (0.4 km), Krakowskie Przedmiescie (0.3 km), and Saxon Gardens (0.5 km).
What are some of the property amenities at Sofitel Warsaw Victoria Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sofitel Warsaw Victoria Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Warsaw Victoria Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Warsaw Victoria Hotel?
Yes, a parking garage is available to guests.
What are some restaurants close to Sofitel Warsaw Victoria Hotel?
Conveniently located restaurants include Selavi, Falla Warszawa, and SETKA Warszawa.
Are there opportunities to exercise at Sofitel Warsaw Victoria Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sofitel Warsaw Victoria Hotel have an airport shuttle?
Yes, Sofitel Warsaw Victoria Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Warsaw Victoria Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Warsaw Victoria Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.