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Polonia Palace Hotel

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1 room 2 adults 0 children
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Polonia Palace Hotel
Polonia Palace Hotel
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2,530 Reviews from our TripAdvisor Community

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Showing 1,525: English reviews
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london
Reviewed 2 days ago NEWvia mobile

To say this is a four star hotel is correct, the staff however should be working in a two star. Inconsistency of service is incredible. It all depends on who is working on the day. There are staff here who definitely should have left when they realised they hate working here. To be told why did I order that drink...

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Thank krispydog
Reviewed 2 days ago NEWvia mobile

Was really impressed Day 1, drinks and staff were great, espresso martinis fab. Day 2 different staff that were rude and when I asked why the drinks weren't consistent in looks and style was told 'why drink it then' by a member of staff that has worked at this hotel for 9 years! Safe to say we won't be recommending...

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Thank Emma D
Reviewed 5 days ago NEW

Good size rooms. Friendly staff. They also kept my luggage when I checked out for a few hours. I also used the sauna and the gym. Good location near train stations. Only downsize only one runner belt in the gym. Not enough during busy times. Nice breakfast but nothing special about it.

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Thank emmanuel m
Sydney, Australia
Reviewed 1 week ago NEWvia mobile

While this hotel is very grand and looks impressive the service we received was definitely not to standard - not that is was terrible, but not what you should be getting in a place like this. I stayed here 3 nights over Easter. I am currently on a month long trip around Eastern Europe staying in 4 or 5 star...

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Thank ashlee f
Denmark
Reviewed 1 week ago

We upgraded the room to a room with a view, and the first thing my husband did, was taking a picture of the spectacular culture Palace across the street. The room was, big, beautiful and clean. along with the bathroom. All was absolutely perfect. Entering the hotel sets the mind back to the 1930'es and 1940'es it was absolutely beautiful....

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Thank Anja N
Helmond, The Netherlands
Reviewed 1 week ago

I travel a lot, but only a few times I think a hotel deservers the maximum score. Polonia Palace has everything you wish for. Nice staff. And I mean sincere nice.. great large room and bathroom, everything spotless clean. The lobby is beautiful. The breakfast is wonderful. You just can't imagine the choice they offer. I would highlye recommend this...

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2Thank Tristan7706
Haugesund
Reviewed 1 week ago

On arrival we were in a hurry, with just about half an hour to reach a concert to which we didn't even have tickets. The receptionist, however, was calm, phoned the organizer, printed a program, ordered a taxi and made sure that we found our way. So, our first impression was of a very efficient, helpful staff, and we enjoyed...

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Thank Hansa
Reviewed 1 week ago

The Hotel is well located and the building and ambiance are top quality. The check in experience was first rate and seemed professional. The room was good, clean and well furnished, a little small for an executive room but its an old building and it was more than adequate, the wifi worked well. Breakfast was an issue as there were...

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Thank John W
London
Reviewed 2 weeks ago via mobile

A lovely hotel with fantastic service levels from everyone who we encountered during our stay. Extremely stylish and very grand decor. Location is central, and the old town is accessible by a short taxi ride. Hotel bar is great for a cocktail and a bite to eat, reasonably priced considering the high standard. Only warning would be that hotels taxi...

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Thank VoiceofB
Gloucestershire
Reviewed 2 weeks ago

We booked 2 nights here and then another after visiting Bialowieza National Park. Arriving by train from Krakow, we had only 350 metres to walk to the hotel, and even less from the station we returned to. Metro, trams, buses and trains are all within easy walking distance from the Polonia Palace, and we even walked to the Old Town...

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2Thank garethzim

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Polonia Palace Hotel is a grand Warsaw hotel of distinction combining tradition with modernity and beauty with comfort. 206 elegant rooms and suites (3 rooms for disabled guests) equipped with WLAN awaits you at our Warsaw hotel. Accommodation options include a variety of rooms, suites and the exclusive English Apartment featuring a unique view of Warsaw with modern amenities. ... more   less 

Additional Information about Polonia Palace Hotel

Address: Aleje Jerozolimskie 45, Warsaw 00-692, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw
Price Range: $107 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Polonia Palace Hotel 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Hotwire, Cancelon, Priceline, TripOnline SA, getaroom.com and Evoline ltd so you can book your Polonia Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Polonia Palace Warsaw
Hotel Polonia Palace
Hotel Style:
#1 Spa Hotel in Warsaw
#5 Luxury Hotel in Warsaw
#9 Romantic Hotel in Warsaw
#10 Business Hotel in Warsaw
#11 Family Hotel in Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from Polonia Palace Hotel staff and other travellers.
31 questions
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Northampton, United Kingdom
Dallas
Leeds, England, United Kingdom

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Questions? Get answers from Polonia Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“apparently some rooms have balconies,so worth requesting one of them if you smoke as its a no smoking hotel.”
johnwZ9310YZ, 12 Apr 2017 | Read review
“All rooms are soundproofed.”
  • View from hotel
  • Bedroom
garethzim, 9 Apr 2017 | Read review
“If you plan to use the sauna, book it out of normal hours if you want peace and quite”
FroidConfortFerme, 27 Mar 2017 | Read review
“Thanks Anna for helping us¡”
SunsetOasis , 27 Mar 2017 | Read review
“The rooms at the front have very good view but on busy road”
Greyman51, 24 Mar 2017 | Read review
5 of 5