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Novotel Budapest City

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748 Reviews from our TripAdvisor Community

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Showing 406: English reviews
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La Roche-sur-Yon, France
Reviewed 2 days ago NEW

Although I hadn't stayed in this hotel since I stopped my regular visits to Budapest almost one year ago, the welcome I received upon returning was outstanding. My favourite room reserved for me, everything that I like was organised and the staff were so welcoming. The hotel is still up to its high standards, although not yet fully in the...

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Thank Clive W
Reviewed 4 weeks ago

Very bad experience! I've presumed that 4* means the same level for all hotels...but for surely NO! The rooms still have a lot to be redesigned: damaged furniture, bad concept, dirty bathroom, the sink was old and with spots on it; the bathroom is so small that you can barely move inside - per total the rooms have a very...

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1Thank Florin H
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Mr. Florin H, Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 20 February 2017

Good breakfast, too bad they only served goulash soup for it only during the week. On Saturday and Sunday morning it was not served. The toilet of the room was not in the same place as the bathroom you had to enter another annex of the room in order to wash your hands. Also the toilet door does not close...

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Thank Alexandru I
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Mr. Alexandru I, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jean Wendling General Manager

Kolkata (Calcutta), India
Reviewed 19 February 2017

We have checked as a big group after a night long flight, but check-in is faster. The hotel is quite big and at the Buda side. But after check-in into the room it was quite disappointing looking the room, as it is very small one with very basic things. Bathroom are need to be renovated very badly with the shabby...

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Thank saurish
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Mr. Saurish, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jean Wendling General Manager

London, United Kingdom
Reviewed 15 February 2017 via mobile

Stayed here again.... it will always be my choice in Budapest.... i will just repeat myself.... clean rooms... good breakfast.. and very kind staff in the whole hotel..... situated next to a small park.... what else......

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Thank Bett L
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Ms. Bett L, It made my day to read your review! Thank you so much for the positive feedback. I am glad you enjoyed our amenities, staff, and location. We look forward to welcoming you back soon! Kind Regards Jean Wendling

Riga, Latvia
Reviewed 15 February 2017

IT WAS GOOD FROM THE VERY FIRST MOMENT WE HAVE ENETERD THE HOTEL...... very fast and full of informations check in at the reception,........ the breakfast was delicious and the staff was very kind at the restaurant . spotless rooms... very clean.....

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Thank pretndentens
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Mr. Pretndentens, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jean Wendling General Manager

Munich, Germany
Reviewed 14 February 2017

I have stay here as part of a conference memeber. Good location as the hotel is next to the conference centre. I have lostz my luggage as a matter of factat the airport I was informed that my luggage is for some reason ended up in Cairo.... so without my stuff.... it was very difficult but the reception a nd...

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Thank agenda2000
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Agenda2000, We very much appreciate your comments regarding your stay at the Novotel Budapest City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Wiener Neudorf, Austria
Reviewed 14 February 2017

I have stayed only one night here. very good location easy access to the city center by bus from the near by bus stop. Confortable room and kettle in the room prepared upon arrival. I guess in every room. Kind reception staff. Will come back

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Thank tamaraet199999
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Ms. Tamaraet199999, thank you for taking the time and telling us about your recent stay in Novotel Budapest City. I was happy to read that you liked our location and you could enjoy the amenities in our well equipped room. I hope to welcome you back soon to our hotel. Kind Regards Jean Wendling General Manager

Reviewed 1 February 2017 via mobile

My girlfriend and I stayed at this hotel for 5 nights after finding what we believed was a good deal on lastminute.com (flight and accommodation with breakfast included for £378). The hotel is about 40 mins drive from the airport. Please do not make the same mistake we made of renting a car. Parking at this hotel is 14 euros...

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Thank FREDERICK N
DanielVetlenyi, Manager at Novotel Budapest City, responded to this review

Dear Mr. Frederick N, Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Barcelona, Spain
Reviewed 25 January 2017

What a great time we gad in this hotel as part of a group of people traveling accross Europe. Good location cones with nice roons and a very good breakfast. All the hotel staff were very kind and helpful.

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Thank zertizo
DanielVetlenyi, Manager at Novotel Budapest City, responded to this review

Dear Mr. Zertizo, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Daniel Vetlenyi Deputy General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Budapest City is the premier destination for leisure and business trip to Budapest. This 4 star hotel is surrounded by picturesque chestnut trees, the hotel is close to the city centre and the historic Castle District of Buda. Enjoy the Café Lounge restaurant and take time out in our complimentary wellness area with indoor swimming pool, fitness centre and sauna and enjoy bowling facility. Free WiFi internet in the entire property and secured onsite parking is available. Shopping center is in 2 minutes walking distance. ... more   less 

Additional Information about Novotel Budapest City

Address: Alkotas utca 63-67, Budapest 1123, Hungary (Formerly Novotel Budapest Congress)
Region: Hungary > Central Hungary > Budapest
Price Range: $106 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Budapest City 4*
Number of rooms: 319
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Priceline and ACCOR so you can book your Novotel Budapest City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Budapest Congress Hotel Budapest
Accor Budapest Congress
Budapest Novotel
Hotel Style:
#50 Family Hotel in Budapest
#54 Business Hotel in Budapest
#64 Luxury Hotel in Budapest
#88 Romantic Hotel in Budapest
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Budapest City staff and other travellers.
3 questions
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Questions? Get answers from Novotel Budapest City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher numbered rooms are away from the main road so quieter.”
 of 5 bubbles Gentreau, 28 Mar 2017 | Read review
“Higher floor with road facing”
 of 5 bubbles saurish, 19 Feb 2017 | Read review
“I think all would be very good”
 of 5 bubbles Cndmilford, 12 Dec 2016 | Read review
“Room with park view”
 of 5 bubbles tarunkumarsingh, 2 Sep 2016 | Read review
“elevators a quick so no problem upper floors”
 of 5 bubbles Marieta_Oradea, 2 Sep 2016 | Read review
5 of 5