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BEST WESTERN Santakos Hotel

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#6 of 29 Hotels in Kaunas
Certificate of Excellence
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BEST WESTERN Santakos Hotel
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295 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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Bristol, England, United Kingdom
Reviewed 1 week ago

Very happy with our one night stay in this beautiful hotel.Quite a massive room with great views.Very clean and welcoming.I needed some milk for tea and was very impressed that I was able to get a cup full from the bar to use throughout our stay.Brilliant breakfast.Special note must go to Angelica on reception,who learning of our need to get...

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Helpful?
1Thank Vicky C
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind words - we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the...

St-pete
Reviewed 2 weeks ago via mobile

We loved the place and usually recommended it to our friends and family! Probably, It's been our 5th time there, and this time service as well as the cleanliness didn't meet our expectations. Every time we ask in advance to prepare double bed, it has never been done, we always have to ask again upon arrival. Some remarks about the...

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Helpful?
Thank niceSt_pete
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I...

Reviewed 2 weeks ago via mobile

Hotel staff was very friendly and the rooms were very large and clean. Breakfast had a good selection. Hotel location was in a fairly good place right off the main strip of town center where all the shopping, bars and restaurants are located.

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Helpful?
Thank Eugene J
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Wimborne, United Kingdom
Reviewed 2 weeks ago

Booked into this hotel following surgery looking for a place to rest but with access to good, on paper, facilities. The web site suggested that I could book a room with a king sized bed and a bath, when I arrived I was given a twin bedded room with a shower. I went to the restaurant for an early lunch...

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Helpful?
Thank Paul H
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We...

Stavanger
Reviewed 22 February 2017

It has everything one "needs" for a pleasant stay and for the price/- location good value. Some rooms are a little small and the furnishings a little dated, but the general ambience and service is positive

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Helpful?
Thank Martin L S
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Los Angeles, California
Reviewed 9 February 2017 via mobile

I really liked this hotel. It located in the city center and it has a nice old feel to it. The rooms are huge and they come with a huge hot tub. The restaurant is nice and the breakfast is abundant. I was visiting from Los Angeles, Ca for work and I had a great stay! The staff is really...

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Helpful?
Thank Traveling_Eric8
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Athens, Greece
Reviewed 3 February 2017 via mobile

Amazed from the warmth and the beauty of this very well located hotel. Definitely one of the coziest places I visited in Lithuania. Good pricing, powerful breakfast, and all you need for a good stay! Near a very touristic road, away from noise and fuzziness.

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Thank PetrosAnna
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Poland
Reviewed 2 February 2017

I stayed there while on business trip. just downtown with parking free of charge in the backyard. Well working internet, nice and quick service. The only thing was - sink in the bathroom was blocked so water stayed always for long time. I reached out to reception and gave me a new room. Too bad on second room water was...

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Helpful?
Thank jozio
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

IRELAND
Reviewed 13 December 2016

Decided to spend a few days in Kaunas recently and had a terrific time! Arrived late at night so had pre booked a taxi, with the help of the hotel, beforehand. The taxi man dropped us off, but the door isn't so obvious so it took us a few minutes to find it!!! We checked in with ease and instantly...

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1Thank PIPTYPIBE
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

United Kingdom
Reviewed 3 December 2016

We spent one night here, but wished it had been longer. The hotel is tucked away just behind the main street in Kaunas, so centrally located. The building was full of little corridors and obviously had a lot of history behind it. Our room was very spacious, with a large bed and bathroom, and a desperate seating area. It was...

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Helpful?
Thank Lin S
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind words - we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Pool
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Best Westrn Santakos hotel is situated at the merging point of the centre and the Old town - in a calm J. Gruodžio street. In the aesthetic 100 year old building you can find a comfortable and elegant interior. Being away from home, you will find yourself quite at home at Best Western Santakos hotel! ... more   less 

Additional Information about BEST WESTERN Santakos Hotel

Address: J. Gruodzio Street 21, Kaunas 52316, Lithuania
Region: Lithuania > Kaunas County > Kaunas
Price Range: $72 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Santakos Hotel 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Kaunas
Kaunas Best Western
Hotel Style:
#3 Luxury Hotel in Kaunas
#3 Family Hotel in Kaunas
#6 Business Hotel in Kaunas
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Santakos Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't waste your money unless you enjoy being abused and insulted!”
 of 5 bubbles paulhX6581CR, 11 Mar 2017 | Read review
“ASk for a rear facing room for a quieter night”
 of 5 bubbles 609martinls, 22 Feb 2017 | Read review
“415 has great view on the street below”
 of 5 bubbles PremiumFlyer74, 16 Oct 2016 | Read review
“#601 has a great viewto the city but keep in ming that it'a awailable only walking upstairs 2 floors.”
 of 5 bubbles AlexBelousova, 30 Aug 2016 | Read review
“The hotel is in a quiet side street so all rooms are quiet. If you dont like waiting for the lift, ask for a room on the lower floors”
 of 5 bubbles SydneyMaie, 25 Jul 2016 | Read review
5 of 5