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2018-01-28 2018-01-29
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    L'Ermitage Hotel

    Toompuiestee 19, Tallinn 10137, Estonia
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    2018-01-28 2018-01-29
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    US$75
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    Traveller (327)
    Room & Suite (138)
    Dining (26)
    Overview
    • Excellent32%
    • Very good50%
    • Average14%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “nice hotel” (41 reviews)
    “old town” (201 reviews)
    Free Wifi
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (838)
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    1 - 5 of 399 reviews

    Reviewed 3 days ago via mobile

    For city centre access and good admission standards, you can't go wrong with this hotel. Good choice but not cheap. Stayed here while on business in Tallinn and thoroughly enjoyed it. Very easy to get astound from the Hotel. Restaurant was good but it lacks...More

    Thank woosie123
    Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 2 days ago

    Thank you for the great rating. We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us and in enjoyed Tallinn! We hope you plan on staying with...More

    Reviewed 1 week ago

    Situated on the south side of the old town of Tallinn, L'Ermitage is a modern looking hotel with nice rooms and common areas. Not quite the advertised 4 star feeling, but close. It's a shame then that the service in the hotel was a major...More

    Thank otp71
    Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 1 week ago

    Dear guest! Thank you for your review. First of all- once again we would like to apologize for your unpleasant experience in our hotel. Poor customer service does not reflect the standards we hold here at the L’Ermitage Hotel. Very sad to hear that you...More

    Reviewed 1 week ago

    The rooms looking directly onto the streets are quite noisy. We were asked a credit car number for the mini bar deposit before anything else, and the best thing was that we could not find any mini-bar in our room, not even a kettle to...More

    Thank Caroline G
    Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 5 days ago

    Thank you for taking time to give us feedback. Your feedback is is much appreciated, as this allows us to improve our services. I am very sorry, if your experience was below your expectations. I hope we will see you soon again in Tallinn and...More

    Reviewed 2 weeks ago

    The hotel is located next to one of the busiest roads in the city centre of Tallinn so take that in mind when booking or ask for a room to the quieter side of the building. It is located only a short (5 minutes) walk...More

    Thank MiffyChan19
    Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 1 week ago

    Dear MiffyChan19, I thank you for your review and great to hear that the location was convenient! At the same time I'm disappointed to read that breakfast and service you received was less than perfect. We do hope you allow us the opportunity to share...More

    Reviewed 2 weeks ago via mobile

    We stayed here on a pre Christmas visit to Tallinn and it was just what we wanted. An easy £10 taxi trip from the airport, the hotel was clean, comfortable and well located being an easy ten minute walk from the cathedrals on Toompea Hill...More

    Thank Flynn59
    Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 2 weeks ago

    Dear Flynn! Thank you for reviewing our property on Tripadvisor! We are thrilled that you generally enjoyed your stay with us. Special thank you for mentioning our location which is truly very convenient: close to the city center and you said, our hotel is only...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$71 - US$140 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in Tallinn
    • #17 Romantic Hotel in Tallinn
    • #20 Luxury Hotel in Tallinn
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Cancelon, HotelQuickly, Evoline ltd, getaroom.com and TripOnline SA so you can book your L'Ermitage Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Estonia >
    • Harju County >
    • Tallinn
    • Also Known As
    • l Ermitage Hotel Tallinn
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    Traveller (327)
    Room & Suite (138)
    Dining (26)
    Pool & Beach (14)
    Hotel & Grounds (134)
    Bathroom (45)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Ger M
    2 December 2017|
    AnswerShow all 3 answers
    Response from Sandra Š | Reviewed this property |
    We did not have an iron in the room, but had called the reception and they brought ironing board and iron within 2 minuets. It is not top class iron but does the job. Hope it helps!
    1
    Vote
    Sandra Š
    17 October 2017|
    AnswerShow all 3 answers
    Response from Susie M | Reviewed this property |
    We went in the height of summer and the room was very hot but there was a fan in the room and we kept it on all through the night and the window open. It is a very good hotel and as Rodrigo says, the management are helpful
    1
    Vote
    Alexander B
    15 December 2016|
    AnswerShow all 2 answers
    Response from lermitage2016 | Property representative |
    Hello! Thank you for your question! Yes, you would need to reserve the time of use of private sauna! You can do it in hotel reception when you arrive or send booking in advance to an email reservations@lermitagehotel.ee... More
    1
    Vote
    Room Tips
    "avoid rooms located next to the street"
    Read review
    "Top floor for castle view"
    Read review
    "Rooms facing inner yard would be quieter"
    Read review
    "Try to get a room facing the garden and the back of the hotel"
    Read review
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