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Iberostar Grand Trinidad

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Traveller (717)
Room & Suite (190)
Dining (46)
Ratings and reviews
Certificate of Excellence
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“lovely hotel”(62 reviews)
“free wifi”(36 reviews)
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What's included
Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
Concierge
Business Centre
Dry Cleaning
Private Balcony
Free Parking
4 Star Hotel
The IBEROSTAR Grand Hotel Trinidad is a hotel located in the heart of Trinidad, Cuba. It has a colonial architecture and it is aimed for couples and adults. A lower age limit of 15 has been set to guarantee the guests rest. The Grand Hotel gives the opportunity to know the Cuban...
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Location and contact
Calle Jose Marti y Lino Perez, Trinidad 62600, Cuba
59 km to Jaime Gonzalez Airport
36 restaurants are within a 0.5 km radius
0.5 km from Plaza Mayor
View nearby attractions and restaurants
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Reviews (1,423)
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853 results
Traveller rating
578
219
40
9
7
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LanguageEnglish
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578
219
40
9
7
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All reviewslovely hoteloverlooking the squarefree wifijunior suitebuffet breakfastrooms are largean oasiswelcome drinkpineapplecuban hotelsfirst floortown squaretwo nightssmall hotelcobbled streetscolonial styledoorman
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1 - 5 of 853 reviews
Reviewed 2 weeks ago

In you want to see Trinidad this Hotel is perfect. Big rooms, very clean, staff friendly and helpful. Breakfast really good and fresh. Not far from Casadi Musica Music and dancing on stairs. Nice balcony in front of a piazzaMore

Thank betti333
Response from Directortrinidad, Guest Relations Manager at Iberostar Grand TrinidadResponded 2 weeks ago

Dear guest: On behalf of our staff we would like to thank you for sharing these positive comments on our facilities and services. We are very glad to know that you could enjoy the trip to our city much more as you found the perfect...More

Reviewed 4 weeks ago

nice look from rooms thru window on plaza , but very noisy ,music until 2 am in the morning even week days !! breakfast just normal buffet , but as in most hotel in cuba , they spread it over many dishes to make you...More

Thank Patrick c
Response from Directortrinidad, Guest Relations Manager at Iberostar Grand TrinidadResponded 2 weeks ago

Dear Guests: First of all we would like to thank you for choosing to stay at IBEROSTAR Grand Hotel Trinidad. We are glad to read that you enjoyed our rooms and the view through the windows on the Plaza Cultural despite of the inconvenient with...More

Reviewed June 12, 2018 via mobile

We stayed here when we couldn’t get out of Trinidad due to a bad storm. A really well appointed hotel. Nice friendly check in, lovely bedroom and bathroom. Restaurant looked and felt really luxurious. Good menu. The only problem with the restaurant was that the...More

Thank Alan H
Response from Directortrinidad, Guest Relations Manager at Iberostar Grand TrinidadResponded 4 weeks ago

Dear Guests: Thanks for sharing with us your experiences while staying at our hotel. We take special note of your comments as we appreciate even more those that will help us improve our services. We can assure you that immediate action has been taken to...More

Reviewed June 7, 2018

Four of us recently stayed at the Iberostar en-route from Havana and found the hotel to be stylish whilst maintaining its character. If we had one negative it would be that the hotel bar seemed to lack atmosphere but this will have suited some enjoying...More

1  Thank DEANO0072
Response from Directortrinidad, Guest Relations Manager at Iberostar Grand TrinidadResponded 5 weeks ago

Dear Guests: What a good luck to have you extra nights despite of the storm. We could only try to make you feel as comfortable as possible and update you at all times. Thanks for your words of appraisal for our staff and Management, we...More

Reviewed May 28, 2018 via mobile

I only went to the hotel for lunch so you may wish to see other reviews for the rooms. The restaurant has a good variety of cigars, wines, spirits and food. Staff is helpful and super cordial. It is a bit in the pricy side...More

1  Thank Salomoi
Response from Directortrinidad, Guest Relations Manager at Iberostar Grand TrinidadResponded June 1, 2018

Dear client: We would like to thank you for devoting some of your time to write about your experience while visiting our hotel restaurant. It is a pleasure to read that you enjoyed the food and services provided by our staff. We hope that you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$229 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$229 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (717)
Room & Suite (190)
Dining (46)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Denise B
March 13, 2018|
Answer
Response from DonB1943 | Reviewed this property |
No, the beaches are 10-15 km from town. Santa Clara would be the closest. A 1.5-2.0 hr drive. A 6 hr drive from Havana.
0
Votes
chrisanddunc
January 12, 2018|
AnswerShow all 6 answers
Response from Traveller2010ABC | Reviewed this property |
Had no problem at all changing Sterling at the hotel. Just about all UK cards (we had Lloyds and RBS) work in the cash machines, which were plentiful.
0
Votes
les h
October 27, 2017|
Answer
Response from destinyschild | Reviewed this property |
Hi. I used a London company called The Travel Place. However if you join the Iberostar hotels priority club you can book the hotel on line. it's a beautiful hotel. enjoy.
1
Vote
Room Tips
"room 204 & 205 ( 3 rd floor ) ; 104 & 105 ( 2nd floor ), good view on plaza but noisy..."
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"Just enjoy the ambiance"
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"The top floor gives you the best views"
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"If you are allergic to petals/flowers/pollen ensure they are not left on your bed!"
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