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Iberostar Grand Hotel Trinidad

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1,231 Reviews from our TripAdvisor Community

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Showing 767: English reviews
Austin, Texas
Reviewed 28 May 2014

We stayed at this hotel for two nights during our People to People Tour of Cuba in mid-May. This is probably one of the best hotels we've ever stayed in, truly five star! When our group arrived the hotel manager met with us in a conference room to greet us, provide us with a map of Trinidad, and explain everything...

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Thank Austin_TX_Door
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities. Staff members appreciate to know that their efforts have been recognized, thank you for highlighting the high service that you received during your stay. Allow me to reiterate our...

Buckinghamshire, UK
Reviewed 26 May 2014

We stayed here for 2 nights as part of a private tour of Cuba. The hotel is in a good location for sightseeing around the old city. The hotel rooms are excellent, spacious and well-appointed, and the lobby and other facilities are equally good. The service was very efficient and friendly. Breakfast and snacks in the hotel were very good....

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Thank BucksTraveller2010
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities. Staff members appreciate to know that their efforts have been recognized, thank you for highlighting the high service that you received during your stay. On the other hand, I...

West Sussex
Reviewed 21 May 2014

This is a western standard quality hotel in Cuba. Breakfast is the best Ive had in Cuba. I did not eat any other meals here as I like to go to paladars, but I hear the other meals here are excellent too. Rooms were very good indeed, and all staff friendly. Free wifi in lobby is very unusual in Cuba...

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Helpful?
Thank afurjuney
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We want express to you our gratitude for taking the time to write the comments about your experience at our hotel. It is very nice to know that your stay at our hotel has been entirely satisfactory. We also thank you very much for your recommendation of our hotel to other travelers . We hope to have the...

Texas
Reviewed 13 May 2014

Stayed there mid April 2014. Excellent rooms, delicious food. Free Wifi in the lobby - a luxury in Cuba. Staff friendly, helpful, professional. Would go back and recommend anytime. There was a downpour and we found umbrella in the room that was helpful. No extra charge for use of safe in the room.

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2Thank apoptosis
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments. Do not hesitate to contact us when you decide to come again to our Iberostar Grand Hotel Trinidad or to any other Iberostar. Yours sincerely, Carlos Lázaro General Manager

Cumbria
Reviewed 12 May 2014

We stayed here for two nights as part of the pearl of the carribean tour. We had a front facing room but were not as fortunate as others in the group who had a balcony. No problem we shared theirs for drinks. We had all our meals in the hotel which were all delicious. There was free wi fi which...

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1Thank BrendaCumbria
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: It is really nice to read the positive comments you have placed at this Webpage. We do appreciate the time you had taken to share your valuable impressions to other users. We are also more than glad to know that you had a pleasurable time at our outlets, and that you found our food offerings deligthful. Once again...

Glasgow
Reviewed 11 May 2014

Spent 2 nights in this hotel as part of an organised tour of Cuba. This was the best hotel which we stayed in during our trip. The room was very large, bright and airy with an outside terrace area. Room was spotless and well equipped with all the things which you would expect of a good hotel; hairdryer, safe, air...

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Thank Ronnie_Lynda
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: We are deeply pleased that you have come to Iberostar Grand Hotel Trinidad for your vacation and that you have encountered our, food, service and installations first rate. Thank you very much for your nice notes on your stay with us. We look forward to welcome you and your family soon again. Best regards. Carlos Lázaro General Manager

Sherman, Connecticut
Reviewed 9 May 2014

The Iberostar people have done a sensitive and graceful job of matching the mood and scale of this hotel to that of the charming town of Trinidad. It is small (40 rooms), beautifully renovated and maintained, with an elegant marble staircase, handsome woodwork throughout, and a fountain in the center of the lobby lounge. The only negative I can cite...

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1Thank fussydame
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: It is really nice to read the detailed feedback you have posted at this Webpage. I was very pleased to read that you enjoyed our hotel facilities. Staff members appreciate to know that their efforts have been recognized, thank you for highlighting the high service that you received during your stay. We look forward to your return to...

Stockport, UK
Reviewed 6 May 2014

Iberostar have done a great job renovating this luxury boutique hotel facing one of the main squares in the town. We had a great room on the first floor, spacious and with two large french doors out on to a balcony. Trinidad is an interesting town, more renovated than most Cuban towns because of its World Heritage status and a...

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Thank Brian P
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest It is really nice to read the feedback you had placed at this Webpage. We do appreciate the time you had taken to share your valuable impressions to other users. We were delighted to read that you enjoyed your stay , and we hope to have the opportunity to welcome you back to our hotel or to any...

USA
Reviewed 4 May 2014

The best hotel we stayed in on a 9 day tour. Outstanding food at dinner and breakfast buffet. Only drawback was when the hotel had a few visitors there was no dinner buffet. Although I didn't need wi-fi, it was limited to the lobby of the hotel. Clearly, a top rated hotel, among the best I've stayed outside of the...

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Thank Pauhana56
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments. As for the buffet,due to operational reasons we only serve it when we are expecting a minimun number of guests, otherwise we offer à la Carte Service. Allow me to reiterate our gratitude for choosing Iberostar Grand...

Fair Oaks, California
Reviewed 2 May 2014

Our 9 day tour, Colors of Cuba, with Friendly Planet included a two night stay here. It is a beautiful hotel with Colonial architecture facing a park. The lobby is spacious with an atrium, central fountain and lots of comfortable seating. There is free WiFi. Our room was large, bright and well appointed in the European style. The included breakfast...

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Helpful?
Thank Maryann L
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest: Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities and its services. We are keen to welcome you again to the Iberostar Grand Hotel Trinidad and I remain at your entire disposal. Carlos Lázaro General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Grand Hotel Trinidad de Cuba is a 5-star hotel in the heart of Trinidad, a gorgeous town characterised by its elegant colonial architecture.The Iberostar Grand Hotel is perfect for couples and adults. A lower age limit of 15 has been set to ensure total rest and relaxation for our guests.The Grand Hotel guarantees visitors a truly extraordinary holiday, at any time of the year, getting to know the culture, the cuisine and the people.The Iberostar Grand Trinidad strives to bring together the great interest that there is in all things Cuban and a wide range of top of the range leisure. ... more   less 

Additional Information about Iberostar Grand Hotel Trinidad

Address: Calle Jose Marti y Lino Perez, Trinidad 62600, Cuba
Region: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Price Range: $315 - $620 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Grand Hotel Trinidad 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Iberostar Trinidad
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Trinidad staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room away from the central lobby if you'd like a quiet night's sleep”
 of 5 bubbles GilesD214, 7 Feb 2017 | Read review
“Room 120, 121 and 122 have an outside small private courtyard to sit in. And are quiet.”
 of 5 bubbles blynda9, 4 Feb 2017 | Read review
“junior suite overlooks the square. check what festivals are on as the square may be noisy as night.”
 of 5 bubbles 52julieB, 3 Feb 2017 | Read review
“Go for a Jr. Suite or a room with a terrace.....”
  • #108
  • #108
  • The terrace
 of 5 bubbles Luxury_TravellerRO, 30 Jan 2017 | Read review
“see our revieuw”
 of 5 bubbles YolandeRousseau, 29 Jan 2017 | Read review
5 of 5