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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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4,795 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Rio de Oro Resort & Spa
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Showing 4,199: English reviews
Valleyfield,QC
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 April 2012

Best food in Cuba, a la carte all very good: great staff,nice settings,great presentation.Dont pay for better wines just bring your own! Forget the beach go to Varadero or Santa Maria. Paid upon arrival for Royal Service: spacious room in a 2 years old section.It is a pity to see the same couples putting their towels on the same chairs... More 

Helpful?
6 Thank Jean D
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you. More 

Nottingham, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 April 2012

We have just returned from 1 week at the Paradisus. The service and food is as good as everyone else raves about. The entertainment staff are excellent even if the timetable is a bit random with volleyball and pool volleyball not happening when advertised and happening randomly at other times! The spa is nice - we had a free massage... More 

Helpful?
5 Thank Steve H
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you. More 

chesterfield
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 April 2012

I will keep this brief as so many of the other 'TRIP ADVISORS' have obviously mentioned many of the good things we also experienced. This was our second visit but the first time staying in the Royal Service side of the hotel. What can I say? The staff, the food, the accommodation was simply brilliant. We had a super holiday... More 

Helpful?
3 Thank daveChesterfield
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you. More 

Ashford, United Kingdom
Level Contributor
146 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 23 April 2012

This was our first time in Cuba, and we spent a week on the sierra maestra tour, then a week at the paradisus. So, we saw first hand the 'real' Cuba, staying in very basic accommodation, eating what the Cubans eat, and seeing the most beautiful countryside imaginable. We learnt an awful lot about the revolution, from a Cuban point... More 

Helpful?
8 Thank shamwo
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you. More 

plymouth
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 April 2012

What can I say 2 weeks were not enough, we loved it, we loved our room the hotel was fab the staff were amazing and so friendly are the Cuban people where ever you go, the excursions were great, the food was fantastic iv put on about a stone,the spa day was indeed Paradise worth every penny, it was a... More 

Helpful?
1 Thank kimbaby41
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you. More 

Ontario, Canada
Level Contributor
175 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 22 April 2012

My husband and I returned to the PRDO after being there for one week last year. We stayed at the Royal Service again and were fortunate enough to get Ray as our butler again. We requested a particular villa on the second floor however we were given the one next to it which was perfect. The staff goes above and... More 

Helpful?
5 Thank cubata
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for your report and your nice words. I am really sorry for the incidents that happens during your stay at the Royal Service. This incidents should have never happened and your room should have been cleaned properly on daily basis same as the minibar replenish every day. Therefore I kindly ask you to accept... More 

Stoke-on-Trent, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 April 2012

Hotel is ok the rooms and the bathrooms need a refurb and up dating.The pool and the pool bar needs painting. The food in the main restaurant is ok the la cart are better we tried them all. After reading the reviews before i went on my hols i was expecting so much more, but i was disappointed. We are... More 

Helpful?
2 Thank myholidays22
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for your comments. Regarding the title of your report, I am glad to inform you that we are already in the process. Having said that I still believe we offer very good value for money and that our premises are still according to our guests expectations. Regarding Iberostar Varadero it is definitely a wonderful... More 

Southampton, United Kingdom
Level Contributor
195 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 20 April 2012

We & 2 friends celebrating a double 30Yr anniversary returned 3 days ago from an above average All inclusive vacation to Cuba. Our Hotel questionaire was completed with 'would recommend' to friends & family despite reservations that clearly simply spoilt or stopped our experience from being 5*****. To give an idea of the reality of our Cuban experience ; -... More 

Helpful?
8 Thank christopher s
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for writing a review of our resort on Trip Advisor. Your opinion is very valuable to us and each comment is taken into serious consideration to help us improve our services. I am glad that you do mention in your review that the holiday was a good value for the money and that you... More 

Haywards Heath, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 April 2012

We returned to PRDO for 2 weeks on 19th March 2012, having come here for 1 week in March the previous year which we thoroughly enjoyed. In hindsight the previous years 1 week visit was nowhere near long enough and we didn't get enough time to explore things as much as we'd have liked (the various restaurants, spa etc.) as... More 

Helpful?
10 Thank marcusstarnes
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking your time to post a review of Trip Advisor. I am glad that you had a good experience in our hotel for the second time and, even though not in the near future, you would consider coming back to Paradisus Rio de Oro. Your observations and comments are very important to us... More 

Edinburgh, United Kingdom
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 17 April 2012

You certainly will not be disappointed with this hotel. Staff food and rooms are wonderful. We stayed in the Royal Service section which included butler service and this gave us 5 star service. Having been to a butler suite in a Sandals resort I think that this hotel still has a few things to learn about Butler service. In particular... More 

Helpful?
4 Thank ScottishTravellers
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for posting your review on Trip Advisor. It is very important to us that our guests have a wonderful holiday with us and are offered top-quality service. I am glad that you were able to experience this with us and do hope to welcome you again to Paradisus Rio de Oro in the near... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $283 - $855 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
681 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were fortunate to have a second floor corner unit. Loved the privacy and wrap around porch.”
 of 5 bubbles nan0u8, 1 Dec 2016 | Read review
“Two storey buildings with eight 'Junior' suites or 'Superior', a single building with two suites. No ocean views in main resort.”
 of 5 bubbles RJ+M4, 29 Nov 2016 | Read review
“All low rise buildings and amongst gardens, not a great difference.”
 of 5 bubbles juliebarrett1964, 27 Nov 2016 | Read review
“Watch on line videos & pics to help you select”
 of 5 bubbles WestCoastRicardo, 27 Nov 2016 | Read review
“The Royal Service offers luxury and extra-special service.”
 of 5 bubbles J9703GLbarbarab, 22 Nov 2016 | Read review
5 of 5