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Paradisus Rio de Oro Resort & Spa

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Traveller (7829)
Pool & Beach (1911)
Room & Suite (1053)
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Overview
  • Excellent74%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,214 reviews)
“el patio”(451 reviews)
“outdoor shower”(290 reviews)
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (5,670)
There are newer reviews for Paradisus Rio de Oro Resort & Spa
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4,925 results
Traveller rating
3,588
899
311
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37
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3,588
899
311
90
37
Show reviews that mention
All reviewsroyal serviceel patiooutdoor showershow tablethe mediterranean restaurantjunior suitepool restaurantbutler servicejean marcrs beachrs restaurantmain beacha la carte restaurantsroyal sectionlobby barprivate beachhour room service
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2,431 - 2,435 of 4,925 reviews
Reviewed October 25, 2013

The resort was very nice, food was good in the Buffet, but 2 of the 4 A La carte restaurants were very poor. The Cuban and the Japanese were very good, but the International and the Mediterranean were very poor, so poor that we didn't...More

3  Thank KevinC235
Response from paradisusri0de0r0, Director General at Paradisus Rio de Oro Resort & SpaResponded October 31, 2013

Dear Kevin C, We appreciate posting your review in TripAdvisor. It is a pleasure to let you know that we have the plan of a total renovation of the pool in 2014. We will love to have you back and would like to receive news...More

Reviewed October 24, 2013

We just came back from a week at Paradisus Rio De Oro (PRDO) and had a fantastic time. The junior deluxe ocean view suite was amazing. This was our first time at PRDO and we will be returning. This was the first time that I...More

2  Thank BeachRoamerWhitby
Response from paradisusri0de0r0, Director General at Paradisus Rio de Oro Resort & SpaResponded November 1, 2013

Dear BeachRoamerWhitby, Thank you so much for posting your experience in TripAdvisor. All our staff and I, especially Dunieski, Misleydis, Noemi, Chang, Yunior, Maria, Katia, Leonardo will be waiting for you!! Sincerely yours, Lorenzo Rubio General Manager

Reviewed October 24, 2013

This year I visited PRDO the second time and figured that the best beach with the bar service is assigned to royal service only. For me it was the biggest disappointment! I'm not picky in terms the food or room or pool but access to...More

1  Thank ANSVEL
Response from paradisusri0de0r0, Director General at Paradisus Rio de Oro Resort & SpaResponded November 1, 2013

Dear ANSVEL, Thank you for your review. There are no private beaches in Cuba, therefore neither is so the one at the Royal Service beach or the one at the Spa, but their bar and/or sunbeds and parasols are exclusive for the use of the...More

Reviewed October 23, 2013

We stayed in the RS section from Sept 17-24 and had the most memorable honeymoon anyone could ever imagine! We started off in a nice air conditioned minivan that took us directly from the airport to the resort. Our driver was great and pointed out...More

1  Thank Melissa C
Response from paradisusri0de0r0, Director General at Paradisus Rio de Oro Resort & SpaResponded November 1, 2013

Dear Melissa C, It is a big pleasure to hear you had such an amazing honeymoon in our Royal Service and we truly hope to have you back for the celebration of your 1st Wedding Anniversary!! All our staff, especially Reynaldo, Héctor, Julio, Pavel, John...More

Reviewed October 23, 2013

second time for us in cuba and really enjoyed it but this hotel was not has good as player pasquerro and it cost a thousand pound more .food not a patch on last year and the pp was a lot less tired to look at...More

1  Thank Christine T
Response from paradisusri0de0r0, Director General at Paradisus Rio de Oro Resort & SpaResponded November 1, 2013

Dear Christine T, Thank you for your comments. We are so sorry we could not meet your expectations; nevertheless, we would love to have you back and enjoy all we have to offer. With best regards, Lorenzo Rubio General Manager

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$230 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$230 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (7829)
Pool & Beach (1911)
Room & Suite (1053)
Dining (700)
Business Centre & Event Rooms (91)
Family and Play Areas (15)
Questions & Answers
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nigel8304
May 24, 2018|
AnswerShow all 3 answers
Response from bushboy49 | Reviewed this property |
I always stay in building 34. It’s close to the pool and beach and not far from the main building and restaurants. Room 3423 is first floor corner room facing the ocean and room 3424 is right beside it and lovely too. It’s a... More
1
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nigel8304
May 20, 2018|
Answer
Response from lilyloop2017 | Reviewed this property |
We didn’t go on a boat trip but if you go on any trip we’d recommend the green path with the jeep..... amazing true Cuban experience 💕
1
Vote
Amy W
May 17, 2018|
AnswerShow all 3 answers
Response from 101travel5stars | Reviewed this property |
When you arrive you will be welcomed and you will be either attending a little quick meeting for all the tours available and also at the front desk they schedule a quick meeting for your choice of restaurants for the nights... More
1
Vote
Room Tips
"My husband and I stayed in one of the Jr. Suites. Junior is a misnomer. Our room was just as nice if not..."
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"bungalow 37 was close to pool and lobby"
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"Depends what you need. I like 12,13 closer to the restaurants."
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"Away from the water pumping stations."
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