We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Paradisus Rio de Oro Resort & Spa

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Holguin
Check In Check Out
Show Prices
Management photos
Paradisus Rio de Oro Resort & Spa
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"}}
Add Photo Write a Review

4,811 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Paradisus Rio de Oro Resort & Spa
See the most recent reviews
Showing 4,212: English reviews
Toronto, Canada
Reviewed 15 February 2012

Five of us were lucky enough to spend the week of February 4 to 11 at the PRDO and at the end all agreed that we'd had a wonderful time. This a very professionally run resort with a well trained, friendly staff that ensures an almost problem free experience... and if a problem does arise they are quick to find...

 Report
Helpful?
2Thank LouPotato
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for sharing your impression about your stay at Paradisus Río de Oro with us on tripadvisor. We are taking serious note of all your comments in order to work on them and make sure that we improve in the areas where we have to. I hope you will give us the opportunity to host...

Toronto
Reviewed 14 February 2012

I have read almost every review on TripAdvisor for the PARADISUS RIO DE ORO in Holguin and for the most part I do agree on the comments and suggestions. My wife and I first visited this resort in FEB 2011 and have just returned from our 2nd trip to PRD on FEB 9 2012. What a difference a year makes....

 Report
Helpful?
7Thank asta_lasagna
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for sharing your comments with us on tripadvisor.com. We appreciate that you did enjoy your stay very much at our resort and that you would still recommend it. Regarding our tipping policy we believe that every guest should get the same service regardless if he/she tipped or not. It is a pity you did...

Ghent, Belgium
Reviewed 14 February 2012

Great staff and service (thank you again, Roger the maletero), accomodation, infrastructure, location etc. We enjoyed our stay very much. BUT. On the downside: - the hotel did not answer our emails previous to our stay regarding transportation from the airport. - the hotel clearly prefers full buses of retired Canadians than independent travelers. - there is almost nothing in...

 Report
Helpful?
4Thank Gonzalo_de_Berceo
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for sharing your comments with us on tripadvisor.com. We appreciate that you did enjoy your stay very much at our resort. Regarding the down side points you comment on you report I would like to inform you that we have a 48h. policy to reply to all of our guest e-mails. It might have...

Toronto
Reviewed 13 February 2012

We love this resort! My wife & I got married at the Paradisus in September 2009, and this was our first time back since our wedding. Surprisingly, the resort has actually improved over the past 2+ years. The service is amazing everywhere you go within the resort. All staff including waiters, bartenders, maids, gardeners, entertainment staff, etc. are extremely helpful...

 Report
Helpful?
7Thank scott_murphy
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for all your nice comments. I am glad to read that you found all of our staff including waiters, bartenders, maids, gardeners, entertainment staff, etc. extremely helpful and great to talk to. I am also taking note of your comments regarding the check in. To be honest this is not the first comment we...

Winchester, United Kingdom
Reviewed 11 February 2012

Great hotel - nothing too much trouble- clean spacious rooms-excellent food both buffett and a la carte. Beach is lovely and the pools good.but on the dull days very cold. The a la carte (4 of them -cuban-japanese-med. and international ) are all excellent however quite small so suggest you book them soonest then you get the pick of the...

 Report
Helpful?
6Thank oldsue
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for your nice comments. I am please to read that you did enjoy your stay at Paradisus Río de Oro and that you found our standard rooms perfect adequate. We hope to have you back at our resort soon. Warm regards from the sunny Cuba, Eduardo Perera Castro General Manager

Kitchener, Canada
Reviewed 11 February 2012

The service at this hotel is exceptional!!!!!!! Had a fantastic holiday and will def be back:) There is a reason this hotel is #1 in Cuba, and truly deserves the title imho... Trust me you won't be dissapointed... Don't let the picky, negative reviews give you the wrong impression as some ppl are never happy no matter what, sucks to...

 Report
Helpful?
3Thank angel-eyes
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for your nice words to our hotel and for recommend it to other guest. Hopefully we will host you again sometime soon. Sincerely, Eduardo Perera Castro General Manager

Montreal, Canada
Reviewed 11 February 2012

Stayed only one week but wanted to stay forever. The staff is always smiling and they greet you like family. Even the General Manager will drive you where you need to go on the site, he is so down-to-earth and friendly. My daughter and I stayed at the Royal, I like tranquility, she likes disco and the main barpool (being...

 Report
Helpful?
Thank DorianeR
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for your nice comments. I could not agree more with you and with the title of your report. I am please to read that you did enjoy your stay at Paradisus Río de Oro and that you found our Royal Service worthy and good value. I really hope that we will have the pleasure...

Ontario
Reviewed 11 February 2012

Paradisus Rio de Oro ~ Royal Service....Holguin Cuba ~ February 2012 This was our 4th trip back to this special resort. We had never experienced the resort so full. It was amazing how well the staff handled the load. There were no visible delays or lines that would indicate they were at capacity. For us Royal Servicet was worth every...

 Report
Helpful?
2Thank Canuks_2
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for your nice and detailed report. I am glad to read that you enjoyed your stay at Paradisus Río de Oro and that you found the price of our Royal Service good value for money. I am taking note of your comment regarding our animation show area in order to see it with our...

Amsterdam, The Netherlands
Reviewed 11 February 2012

We just got back from our honeymoon at the Paradisus. We couldn’t have asked for a better week. The hotel grounds are beautiful and huge. It’s mostly couples that stay here. Mainly the crowd was older like in their 50s but there was a number of young couples too so a decent mix. We are in our 30s and didn’t...

 Report
Helpful?
2Thank unplainjane
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking part of your valuable time in sharing with us such a long and detailed report. We always learn from our guests, and in this case you have mentioned to us some very valid points where we have to work in order to improve our service. On these subjects, please do accept my...

Toronto, Canada
Reviewed 10 February 2012

I have been to this beautiful resort many times and am always happy to return to see our Paradisus family! Lovely beach, lovely people, amazing food - you can't beat the fresh seafood!! We'll be back!!

 Report
Helpful?
2Thank jross2012
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for all your nice comments. It is very little I can say to someone that have stayed already 10 times at our resort but just a BIG BIG BIG thank you for your trust and your loyalty. All the Paradisus Río de Oro team are waiting already to have the possibility to host you...

6,447 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6421)
Viewed
Hotel & Grounds (1367)
Viewed
Room/Suite (589)
Viewed
Dining (550)
Viewed
Pool/Beach Area (1537)
Viewed
Bathroom (145)
Viewed
View from Room (154)
Viewed
Family/Play Areas (12)
Viewed
Business Centre/Function Rooms (83)
Viewed
1:54
Videos (16)
Viewed
Other (1968)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (5)
Viewed
Dining (6)
Viewed
Room/Suite (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Holguin
0.0 km away
Royal Palms
Royal Palms
#1 of 3 in South Hill
55 reviews
0.0 km away
Sol Hotel
Sol Hotel
#5 of 7 in Oyster Pond
170 reviews
0.0 km away
Hotel Villa Lodge 4 Epices
Hotel Villa Lodge 4 Epices
#5 of 7 in Grand Cul-de-Sac
44 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
Hodelpa Garden Suites
Hodelpa Garden Suites
#2 of 11 in Juan Dolio
158 reviews
0.0 km away
Colombus Hotel
Colombus Hotel
#7 of 7 in Oyster Pond
23 reviews
608.9 km away
Kimpton Seafire Resort + Spa
Kimpton Seafire Resort + Spa
#8 of 10 in Seven Mile Beach
31 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $288 - $855 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
686 questions
Ask a question

See all questions (686)

Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the main area the rooms are either in blocks or garden villas there is also the Royal service which is the creme de la creme but just a little quiet for me and prefer the the blocks which are very comfortable all rooms have bathroom / Shower a vanity section with large enough wardrobes to take at least three weeks clothing. A very very large bed with a chaise lounge. Beyond that is seating area which leads on to a balcony area. There is a TVs if you want to watch rather than get out into the sunshine and fridge that is topped up each day with beer pop and water. Twenty four hour room service is available and the aim is to be with you within twenty minuets where more drinks can be ordered from wine to beer. It really is a place to kick back and breath it all in ”
 of 5 bubbles tecwynh, 9 Dec 2016 | Read review
“Rooms on the east side of the property are very quiet, however is on the opposite side of the entertainment.”
 of 5 bubbles LosDosPenguinos, 9 Dec 2016 | Read review
“Corner Suites or Luxury Suites”
 of 5 bubbles BROCKVILLE60, 8 Dec 2016 | Read review
“all of the room are good.”
 of 5 bubbles happytrials, 8 Dec 2016 | Read review
“Any room would have been satisfactory”
 of 5 bubbles 913harryj, 5 Dec 2016 | Read review
5 of 5