We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 11 hotels in Holguin

Paradisus Rio de Oro Resort & Spa

5,450 reviews
Save
Traveller (7308)
Pool & Beach (1803)
Room & Suite (842)
Overview
  • Excellent74%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,190 reviews)
“el patio”(436 reviews)
“outdoor shower”(288 reviews)
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (5,450)Write a Review
There are newer reviews for Paradisus Rio de Oro Resort & Spa
See the most recent reviews
Filter reviews
4,734 results
Traveller rating
3,462
862
292
85
33
Traveller type
Time of year
LanguageEnglish
More languages
3,462
862
292
85
33
Show reviews that mention
All reviewsroyal serviceel patiooutdoor showerjapanese restaurantshow tablepool restaurantjunior suitelobby barbutler servicea la carte restaurantsprivate beachmain beachjean marcwedding gazeboroyal sectionhour room servicecouples massage
FilterEnglish
Updating list...
2,591 - 2,595 of 4,734 reviews
Reviewed 8 February 2013

If you want the 5 star treatment you have to book the Royal Service, we were very disappointed with our room especially the bathroom area , I dont know about all the rooms but the majority seem to be same as ours , the whole...More

8  Thank cecilia k
Response from paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & SpaResponded 20 May 2016

Old review, thank you

Reviewed 6 February 2013

I went there with my daughter and arrived back on February 06,2013. Stayed in Royal Service which the staff were excellent When we checked out the manager cornered my daughter and not even came to me and stated she had taken or we had taken...More

6  Thank Robert K
Response from paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & SpaResponded 20 May 2016

Old review, thank you

Reviewed 6 February 2013

The hotel is luxurious, designed in an eco-friendly way to capitilise on it's stunning coastal surroundings. The beach was wonderful, although the sea was a bit choppy. The staff were incredibly helpful and the customer service lady (Mabel) was very helpful. All the activities were...More

Thank dismantledgrrl
Response from paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & SpaResponded 20 May 2016

Old review, thank you

Reviewed 5 February 2013

My husband and I find this resort to be consistently outstanding and find no reason to go anywhere else. The staff and service are outstanding and we always are made to feel that the enjoyment of our time in 'paradise' is the goal of every...More

11  Thank OwenSoundRuth
Response from paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & SpaResponded 20 May 2016

Old review, thank you

Reviewed 4 February 2013

Upon arrival, we found the reviews to be accurate with respect to the lack of friendliness and helpfulness of the front desk staff except for Raoul who served us Cava while we waited. We spent one night at the regular resort and went to the...More

7  Thank shawnmontreal
Response from paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & SpaResponded 20 May 2016

Old review, thank you

View more reviews
PreviousNext
1517518519520521947
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$230 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$230 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (7308)
Pool & Beach (1803)
Room & Suite (842)
Dining (629)
Hotel & Grounds (3830)
Bathroom (177)
Business Centre & Event Rooms (84)
Family and Play Areas (15)
Questions & Answers
Ask a question
DenCam04
16 January 2018|
AnswerShow all 2 answers
Response from Adnyl N | Reviewed this property |
Hope that helps and you will have a fantastic holiday at this amazing hotel
0
Votes
Heidi D
14 January 2018|
AnswerShow all 3 answers
Response from Stuzuki | Reviewed this property |
I wouldn't waste your money. It isn't Royal and there is no service. In fact I would suggest changing your booking to another hotel unless you like frozen or tinned food. Although we understand action is being taken to... More
1
Vote
Marc H
13 January 2018|
AnswerShow all 3 answers
Response from Stuzuki | Reviewed this property |
the speed boats are awesome. only about 20 mins from hotel. you get a boat between two of you and go off into the estuary in a long procession and it's a full flat out blast for an hour doing lots of figure 8s and wave... More
1
Vote
Room Tips
"all rooms are good"
Read review
"The rooms are very modern, the only thing they were missing is a screen on the patio door"
Read review
"Ask about upgrades when you arrive at the resort. Ask about a later check out. I believe it is CUC$9 for each..."
Read review
"In the Royal Service, the best suites are on the higher side of the cliff: more light, more breeze, less..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite